“Relocating from California was daunting, especially considering I have a Handi Quilter Infinity. What a reassuring delight to find that Whitlock’s is an authorized HQ dealer. Everyone on staff is friendly and knowledgeable, a pleasure to do business with! Yvonne is one of the most experienced and supportive people I’ve encountered in any dealership; her patience and expertise are incredible.Bonus: Whitlock’s has relocated OUT of downtown which is a blessing for many reasons.”
“THE TWO TECHS YOU GUY SENT OUT TO INSTALL MY NEW WASHER AND DRYER WAS VERY PROFESSIONAL AND EXPLAINED EVERYTHING SO EASILY..... COLEMAN AND JORDAN APPRECIATE YOUR WORK”
“We hired JL's Appliance to diagnose our dryer. Come to find out, it would have cost us more to repair it than to replace it; service tech recommended refurbished dryers in their store for reasonable prices with 90-day warranties, and an 89.00 dollar service charge for drop off and take away and made the appointment within 3 days. The outstanding customer service we received was amazing! Would definitely recommend JL's Appliance always! ?”
6AM - 10PM
3795 Hagers Grove Rd SE, Salem“A huge store that offers Everything you need to work on home projects. We bought a water heater at a great price. The staff was very helpful. Our friends purchased carpet and it was ready quicker than we expected.”
“I have bought many items from Ren a center on Lancaster Dr in Salem. They are great people and always workable too they are great poodle to buy your items from low payments too. Thank you”
“Seemed like a good store. Good selection. Good customer service. But if you call and ask a question, get a name. I called with a question and got an affirmative answer. Then I came in and received a negative answer. They do not take items back without a receipt or invoice”
“We usually go to Home Depot off Lancaster but a few days ago we decided to go to the Cherry Ave location. Upon walking in, we noticed two male employees by the customer service area. A young male & an older, heavy set guy with wavy hair. They were talking, then the older guy chuckled to the other employee probably because he heard we were lost & then he scattered. Elliot though, that guy was super accommodating! Not only did he cut our lumber but led us to a couple different aisles for other stuff.”
“This store lack the friendly atmosphere that the other depo has. These folks are more "stand-offish" . They kinda look at me like they think I'm going to steal something or something. I don't like going here ....., except for the garden department, they are super friendly and the atmosphere is very good.”
10AM - 6PM
4825 Commercial St SE STE 140, Salem“I'm pleasantly happy with my experience ! The technician came out in a timely manner as scheduled, was extremely efficient and VERY polite and knowledgeable. Saved me from tossing out my washer and buying a new one. Better to be able to fix it at a reasonable price,verses a thousand or more to replace it,I think .”
“I was in Salem Oregon in June and had the pleasure of going into your store and receiving excellent customer service. Kenny Powell assisted us with a bathroom countertop when it was missing parts, he went beyond my expectations to solve the problem. The paint staff, and check out folks were very friendly and helpful. Since we were out of town and working on a house to rent, we really appreciated the help it was very stressful. Please share this with your employees they deserve a pat on the back. Good to see some good customer service in these times.”
6AM - 8PM
3021 Cherry Ave NE, Salem“I've been here multiple times and the customer service is excellent. Friendly & knowledgeable employees. They are pros at what they do I'd highly recommend this place.”
“Best store ever everything in this place is dream and so well priced also the staff is very pretty and has so many toes if you whisper "frogs even think there legs taste good" the delivery guys will let you ride in the back of the truck around the parking lot”
“We bought a Maytag Washer and Dryer at ******* Appliances at the end of April 2024. We are very happy with this store and the people that work there and their products. When we entered the store and looked around we were greeted by a very polite and respectful sales associate *********************. After telling him our preferences and price range he showed us the units that we bought. Without asking him , he looked up and applied discounts that were available for those machines and a quote on delivery and installation. While awaiting delivery I called the store to get additional info but ****'s shift had not started yet, but another associate took my call and answered my questions but still got **** to call me back later that day. The delivery and installation went very smoothly. Two very efficient and friendly men had the new machines installed and tested and the old machines taken away in very short order.I " HIGHLY RECOMMEND" Kelly's Home Center for your appliances. ****************”