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December 2023 by Kim S.
All That Glitters is not what it appears to be. First they're too paranoid to actually be a pawn shop. The elderly woman accused me of stealing what I had brought in while holding my proof of ownership in her hand. All she had to do was look at my i.d. Her statement made me concerned. I mean that paranoid maybe someone should do in-take? She literally got a crazed look in her eye, then she told me I had to leave because I had been in there multiple times trying to unload these same goods. This had been the first time I had been in their establishment in a number of years. If they truly believe that someone is in there with stolen goods they need to call the police, but then I would have told them my story and they would have left shaking their heads, because I could prove ownership. As I said paranoid! February 2023 All That Glitters was bought out by Smart Pawn Dakotas, Orlando Florida. A firearms dealer out of Florida, Texas, North Carolina, Arizona, North Dakota. Owned by SMART Financial Operations LLC, their parent corporation. Do yourself a favor - Buy local - Sell Local - Screw Smart Pawn Dakotas!
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December 2023 by Larry Da Butcher E.
What a joke of a pawnshop! Isn't the point of a pawn to get a loan?? I understand it's a business that needs to make money but it's a pawnshop! So I'm thinking it's basically like a payday loan right? I Bring in my valuables they give me a loan with an outrageously high interest rate. Sounds simple enough to me yet I've been here a few times to pay their fee for a loan and I've picked up everything I've ever pawned here. With all that being said they know I have a 100% pick up rate which means they got paid and didn't even have to sit on my property to sell plus I'm bringing popular items to pawn but since they have already made to many bad loans and are stock piled with similar items to mine they make me feel like they are really putting their jobs on the line by loaning me nowhere near what i was asking for while taking in zero account of my 100% pick up rates while at same time telling me they shouldn't even be loaning the 60$ on the nearly 400$ worth of items I brought in. I'm obviously in a tough spot if I'm at a pawn shop and clearly many people don't come back for whatever reason and they are "forced" to sell their items to recover the loan but when they don't consider the pick up rate it's like a compassionless slap in the face as they're basically saying all of your items are garbage. The only reason I come here is because the time of day I get off work and certainly not the unfair guilt ridden customer service. Because there is another shop in tow that's 1000% better across the board on consideration of pick up rates, friendlyness, simpathy of their customers situation. Unlike this place dictated by corporate to squeeze every penny they can until they lose every customer they have. I won't be coming back after retrieving my things.
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October 2023 by Bonnie Nazario
Ruben is amazing. I am going through a rough time and he was patient and kind. I use them all the time. Please If you need anything reach out to them they are amazing ?
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October 2023 by Ben Light
Picked up some subwoofers for our band - All That Glitters took great care of us - awesome price, great service - and wonderful folks. Would strongly recommend and will absolutely visit again.
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October 2023 by Velico von Schweetz
Staff are friendly enough, but you have to watch them if you let them touch your jewelry. They'll acid scratch everything (without warning, despite stamps, and apparently vigorously 3 or more times until they decide that oh huh yeah we'll just deface your stuff and not want it). Then the lady had the audacity to say it'd buff out. Yeah, maybe if you didn't deform in the decorative metalwork of the front of the broach? Why would you do it on the front anyway? I took it into a jeweler to see if I COULD repair my antique piece, but no. Ruined; thanks all that glitters.
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September 2023 by Brittany Sandmeier
Had exactly what I was looking for at a great price and super friendly
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September 2023 by Suzanne White
Very professional and helpful staff, clean a willingness to be helpful and kind, they take the time to make sure understand it all, and they are prompt so no one is having to wait to long! Great Company, SUZANNE WHITE
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September 2023 by Jackie P.
My husband and I went in looking for a new wedding band (I reacted to the metal mine was made of). We had Ruben helping us and he was hilarious and very friendly. They had great selections at a reasonable price to choose from. Thank you for your help!
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August 2023 by Jeremiah Pasay
the customer service was amazing and they have a great selection of jewlery. Ruben also was very helpful and friendly, he helped me find a ring for my mothers birthday that sparkels like stars.
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August 2023 by Bradford Batchelor
Ruben has great customer service and positive energy, very professional and polite! Will definitely recommend this location to family and friends.
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August 2023 by Archie Chaffin
The staff were friendly enough, but the return policy is not lenient. I went in looking for chainsaws and there was a saw posted as a Stihl 461 in a case. It looked like it was in rough shape and started rough too, but for the price on clearance I was okay with putting in some work to get back in working condition. Turns out it was actually a Stihl 271 farmboss when I got it home and was cleaning it. I immediately brought it back within 45 minutes and they wouldn't refund my money. I wouldn't have bought any of their other saws available because I was looking for a professional saw, not a homeowner saw. There is a huge difference between a 461 and a 271 in build quality and power. I tried to sell them a couple smaller saws that I was looking to upgrade from and they checked the SN sticker which has the model number so they should have seen that the pull string cover was wrong to label that 271 as a 461.
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July 2023 by Casi Jones
Ruben Ramirez was very nice and helpful. He cleaned our rings for us and made them look new again. He is very patient and goes above and beyond. He pays a lot of attention to detail.
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July 2023 by Draculduh
The people here are really helpful and kind. I explained that I needed a bike for my work and they helped me get a bike half of what they were selling it for. Great customer service and really friendly.
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July 2023 by damian durbin
Very kind and fully professional service very happy to do business with any time although every employee is fantastic RUBIN is the man thanks
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June 2023 by Danielle Love
Best customer service, always super nice and very understanding great prices and always fair especially when you bring in unique items. Will Definitely continue to be using and working with them ^__^
