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May 2024 by Vanessa Hutcheson
Joe has been really great to work with. He is honest and his prices are competitive. He does an amazing job and customer service is spot on.
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May 2024 by Jeff Malmedal
Really poor communication. Called in about my car and a worker said they would have Joe call me when he gets back and I waited 2 weeks and no phone call. I called back to let them know I was getting a tow set up to get it out of there and everything seemed fine until I called back in the next business day to find out they were in the process of getting my car impounded. Then they were extremely rude and acted like I had been a huge problem for them. I tried calling them twice and didn’t get one phone call returned.
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April 2024 by susan oliver
Very thorough and fast.
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April 2024 by B Gr (Mr B)
Joe is very fair on prices and does good work, been doing business with nw auto over 15 years, very satisfied.
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February 2024 by Brenda D
He did a great job and at a fair price. He didn't try to sell me anything I don't need. I'll be back
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December 2023 by Brannigan Vogt
Rudest person in columbia county…Hung up on me while I thanked them after all they said over the phone was “Oh yeah no we don’t…” and just hung up on me…
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September 2023 by jarod2828
Best auto place in the county
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June 2023 by Bailey Harkins
I came to town for a funeral, and my alternator died as soon as I arrived. I was too far from home to have my car towed, and was worried I'd have to take a train back and forth for work while waiting for the part to arrive and someone to have time to replace it.Joe had my car fixed in about 24 hours for an extremely fair price. I have driven my car several hundred miles since he replaced the alternator and there's no sign of the battery light!NWAuto made a trip that was already very hard much easier than it could have been, and I cannot thank or recommend them enough. If you are looking for a mechanic with serious integrity and know-how, this is the place to go.
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March 2023 by Raechal Halter
Joe was kind and respectful to me. I felt he was honest and straightforward with me regarding my vehicle issues. He fixed the concerns in a timely manner and was true to his word.Additionally, I learned he has experience with Chevy Suburban, so I will definitely be requesting Joe expertise and services again in the near future.The shop area is nice, climate controlled, and off the main hwy and city streets, (tricky to find, unless you know), which means less risk of break-in, vandalism or damage to vehicles.Good mechanics are hard to find. Joe is definitely a good find!
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February 2023 by Pam J
Joe is so, kind. Honest. Patient. Knowledgeable.
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November 2022 by V Buck
I had a laundry list of small repairs needing to be done to my grandpas old Truck. Joe got me taken care of quickly and it drives so much better now. I was so glad to find someone who could do the work since it can be a pain to source parts for it. Will definitely be coming back for the remainder of the work when I can.Services: Auto engine diagnostic
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November 2022 by Pearl Nollette
Best experience, Best information given, Best customer treatment, Best knowledge overall would recommend this business to everyone needing auto repairs.Thank you,Randy and Pearl
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April 2022 by George Clark
327.00 dallors for serpentine belt replacement broke down away from home couldn't replace it my self...
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March 2022 by Karen Sester
We have taken our family cars to Joe's (now NW Auto) over the years, and have found this shop to be honest, accurate and timely.Service: General repairs & maintenance
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March 2022 by Mary Proctor
Joe's has been working with us to figure out issues with our vehicle. He's been very kind and knows his stuff
