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October 2023 by Olyvia Flynn
Very accommodating, professional. Great knowledge of product. Friendly and efficient...Laura in Customer Service was very helpful and pleasant. She listened to my issues and resolved them as quickly as possible. I would definitely recommend this store. Their delivery team that came to my house was very good at their job and definitely showed concern as they completed repairs on chair. They sincerely wanted to make sure it was good before they left...
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September 2023 by Jill Goldman
Working with Andy at West Harvard Furniture made my purchase of a double recliner super easy. He stayed on top of the order, letting me know when I could expect it, and called me on LABOR DAY to set up a delivery date for this week. I will definitely be return to this store for future needs.
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August 2023 by John Lang
We recently purchased two stressless chairs and two Amish custom bookcases from Kili at west Harvard furniture.Kili was very helpful and allowed us time to consider our purchases without any pressure.Kili was very knowledgeable about the bookcase program and chairs.If we need furniture in the future we will ask for Kili.We would recommend the delivery drivers.ThanksJohn & Cindee
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August 2023 by Patty Easley
Best place to buy furniture, Kelli was the salesperson I delt with the 3 times I went in, she was so patient with me I was having trouble deciding. The deliver of both couch and recliner went very well. The guys were very pleasant and came when they said they would be there.
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June 2023 by Josh Marukelli
We had a wonderful experience with the staff at West Harvard Furniture. The sales person was knowledgeable, professional, helpful and very friendly. The delivery guys were prompt, friendly and professional. And the selection was excellent. I have nothing but positive things to say about this store.
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December 2022 by Louis Lathrop
Excellent customer service. No pressure to purchase. Quick next day delivery. Such a pleasant experience.
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November 2022 by Melissa Abel
The staff is really nice and helpful. Ordering my new furniture was really easy and they were so patient with me. The best part is they deliver and set everything up for a low cost. I got everything ordered and it was set up in my home within a day or two. I would highly recommend them if you need new furniture.
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October 2022 by Gloria L.
Fantastic furniture store. We are seriously picky and found a couch, recliner and a bedroom set in about one hour. They carry La-Z-Boy, Flex Steel, Country Values, some Ashley,Stanton and other really nice brands, too. Tovah helped us find everything we needed. She is extremely helpful and gave us a great deal. I highly recommend Tovah and West Harvard Furniture. I would come back anytime. FYI: Ask if products are in stock. In this modern world of supply chain issues and shipping backups, the product may take longer than you may want which could be a factor in your selection.
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October 2022 by Terry Ward
Andy was so very helpful in finding a new recliner for my elderly mother. He was patient and respectful with her and listened to her desires. We found the perfect chair in a short time. Thanks again Andy and kudos to you!!
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October 2022 by Waddell & Reed Advisors
Well I just got my new Bistro table and four chairs and I couldn't be happier. They are so nice and sturdy. Thank you Kelli for walking us through your store and getting answers to all our questions. You were great with a lot of idea's I didn't even think about. Thank you again
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September 2022 by G Lee
Fantastic furniture store!! We are seriously picky and found a couch, recliner and bedroom set in a manner of one hour. They carry La-Z-Boy, Flex Steel, County Values, some Ashley, Stanton and really nice brands, too.Tovah helped us find everything we needed. She is extremely helpful and gave us a great deal!!I highly recommend Tovah and West Harvard Furniture. I would come back to get furniture anytime!!
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September 2022 by Shonene Garrison
Excellent selection beautifully displayed. Kelli Campbell was so helpful as well as knowledgeable. She knew her stock, double checked everything for us with NO pressure to buy. What a pleasant shopping experience this was. We even bought a second chair for my husband!
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August 2022 by Carole Bateson
We were shopping for a couple of new recliners. Stopped in at West Harvard Furniture and was greeted by Kelly. She was very friendly and helpful with all our questions. We ended up purchasing two leather lazy boy recliners and are very pleased with the way Kelly handled our purchase and delivery. Will definitely recommend Kelly to our friends and family!
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August 2022 by Nathan Webster
We specifically went to West Harvard for Stanton couches and we happily met by sales associate, Kelli. She was very helpful and patient with us in color section, styles, which pieces to select. Kelli provided great customer service and excellent products. Delivery was perfect and in the earlier part of the time window. Thank you. Jennifer Bohanan
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August 2022 by Taylor Root
Kelli did an amazing job helping my grandma pick the perfect lift chair. She made sure it was the look she wanted, comfortable, and the right color. She even did a home visit to make sure the furniture would fit and confirmed it was the chair my grandma really wanted. If you are looking for great service, see Kelli at West Harvard Furniture!
