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March 2023 by Don Smith
Have always helped me even when they didn't have to.
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February 2023 by Neil Saucedo
I'm a cashier at a convience store and they have giving me change in the past but today was a no go something about policies an such oh well
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September 2022 by Sparky's Run
U.S. bank is pathetic & We are changing banks now. Poor customer service, lying, hang up on customer when they don't have the answer to a concern. Beyond extreme unprofessionalism & worse than I have ever experienced except for a fast food drive-thru I recently paid my last visit to. Unbelieveable & they should be embarrassed.
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August 2022 by Kara Conway
Rude staff. Horrific service. Go anywhere else.
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April 2022 by Jonathan Woody
US Bank has the worst customer service. They close branches in small towns, have the least open hours of all banks and credit unions in our town, and treat you like you are a problem they have to deal with rather than a customer who has been with them for 15 years both personal and business! No reason to bank here anymore it's worth the trouble to change accounts believe me. I bank online mostly, but needed a cashiers check in order to buy a piece of equipment for work. I called the branch twice but no one answered, so I drove the 30 miles to town after work. Arrived at 4:10 pm to see a woman closing the bank. I asked why the Bank wasn't open until at least 5 and she laughed and said it hadn't been open that late in a long time. Local credit unions are! I
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April 2022 by Father Time
The woman that opens and closes the bank when the manager isn't there is a lier and talks behind your back. Dont go to that bank at all. She will stab you in the back
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April 2021 by Marci Michael
How can a bank close at 4:00 on a Friday afternoon and have NO drive up teller services available? Very inconvenient! Covid is not an excuse for poor customer service.