Transmission Repair in Roseburg, OR

“I want to say Thank you to the entire staff at Rockys who were not only knowledgeable but also professional in all they did in the repair of My Vehicle. Great Job ! Thank You”

“I was referred to 5 Star Auto Service by Lee's Fleet Service many years ago after the owner {Lee} passed away. His wife {Lindy} worked at the local USDA office. She helped me buy a fixer-upper home with $100 down and a USDA Loan, grants and classes. She passed away also, sadly. Roseburg no longer has a USDA office for the families of Douglas County. 5 Star is AWESOME! When you go into the office you are treated really good. You always know you are welcome and one of the 5 Star family. I have been with 5 Star at least since 2007. The man at the front who helps you always makes you feel welcome. He is very knowledgeable about cars and is really good at scheduling appointments. He makes sure I have an oil change once a year. The lady in another office makes you feel like you are at home, too. There are always good magazines to read. Sometimes I bring a snack to eat if I am going to be there a while. There is even a "Ladies" restroom. You get to have a free welcome pen with the business name on it, also. All around the ceilings are license plates from many states. There is a water dispenser in the lobby in case you get thirsty. I took a gardening book to read today and learned how to make healthy living soil for next year's garden. I hardly ever have time to read at home, I am so busy. I rarely see the owner - he is active in the community, and with the Speedway and Graffiti Nights. They love to get cars ready for their owners. The location is very convenient. If you have any problems that are not emergencies, and you need to save for the repair, they let you know right away so you can save for the repair. The mechanic is very excellent! He has been at 5 Star a long time - at least as long as I have been there. He is very competent, highly trained and experienced. He has many, many certificates on the walls of the lobby {see pictures}. I have never seen anything like it before. He knows how to do everything. If it is fixable, he can fix it! {I asked permission to take the pictures of the license plates walls and was told I could.} Also, 5 Star Auto Service has a friendly, downhome atmosphere. God bless 5 Star Auto Service and God bless America!”

“C&S Transmission built my turbo 400 in 2 days. Works perfect shifts like new. Very impressed, they were great to work with. Highly recommend!Don BrownService: Transmission”

“Knowledgeable, polite, professional. Price reflects quality and expertise. Will definitely come back here in the future. They worked on my early 90s chevy van and did a great job.”

“Don Gardner, where should I even start? There are not enough words to convey my appreciation for your exceptional problem-solving abilities in resolving what initially seemed like an insurmountable predicament. Rex, you have also demonstrated yourself to be a truly professional individual. I brought my 2008 Saturn Vue in assuming it had a significant issue, fully prepared to incur substantial expenses for its repair.

After Don’s brief vehicle inspection and his tinkering around, Don suggested, "Why don't we go for a test drive? Your problem has been resolved.” I didn’t believe him as this was too good to be true. Indeed, he was correct! The vehicle performed with the same level of efficiency as it did when I first acquired it. I believe he mentioned it was an electrical issue related to the transmission's current flow.

Don shook my hand and bid me farewell with a wish for a "great day". Such authentic sincerity in his actions truly exemplifies their integrity and deserves their continued patronage. Please entrust this establishment with all your automotive maintenance needs.
Sincerely,
Rusty Gatten (Myrtle Creek, OR)”

“My experience here was amazing! He took time with me. He listened to me. He gave me options. And he is the nicest mechanic I’ve ever met ☀️
I never trust mechanics!! But he… The owner… not pushy he had patience. It was just a good experience and that does not happen that often I just moved here, And I need a thermostat in and he got me in as soon as possible. He stuck with the estimate he had Verbally said, and I needed my tail light fixed, and he just took it upon himself to fix it for me right then… And when does that ever happen? Never.??
I’m just happy I found someone I could trust so far so good… It’s like finding a good doctor… That never happens ?”

“Was having troubles with my brakes on my pick up, took it into A1 and had not one problem, customer service was awesome and they got it done quick, have a hard time trusting local shops but I would recommend A1 to anyone 10/10.”