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August 2023 by jon nichols
100 dollars to deliver to sutherlin!!!! Nope sorry that a stupid price when box stores dont
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June 2023 by Virgil Fleming
Thank you for your great service. I think that this is the best repair service!
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April 2023 by Pete Hanson
This is the shop local place! Great service and installation. Great scratch & dent deals.
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April 2023 by Ellen Montgomery
Great customer service!
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January 2023 by Anthony Summy
Purchases: 5 stars! Got a fantastic deal on a Whirlpool fridge and chest freezer. Over $1000 off for a little dent in the side door. No biggie at all. I was extremely satisfied, until.....Service: 0 stars! The same fridge had a problem with the ice maker drive motor, and it took them 2 weeks just to come out to look at it, then another 3 weeks to get the parts, then 2 more weeks to come install the parts.That's 7-8 weeks to take care of a warranty repair. Pathetic. I should have called someone else to fix it.If Tim's cared half as much about their existing customers as they do their potential customers, they would be much better off. I will continue to buy from them, but will call someone else to service the item after I buy it.
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October 2022 by Ty Hamilton
Sales people were knowledgeable and nice. Found exactly what I needed.
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September 2022 by Anthony Whitehall
The person that answer the phone is very rude.
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April 2022 by Katrina H.
Our recent experience has reminded me that going local is the way to go. We needed a new dishwasher recently and decided to purchase through one of the two chain garden/home improvement stores. The service was "meh" but we persevered. After waiting for two weeks for any movement on the company, we decided to go down the street to Tim's and see what options they had for dishwashers. While the selections were few, they had one dishwasher that had what we wanted (of COURSE we want the third rack...doesn't everyone?)...and though it was more expensive than we originally planned on spending (at the box store), it was ready for purchase and installation. We paid for it and waited for a phone call to have it installed...and what do you know? We were called within two days and the actual dishwasher was installed within three days of the call! The person who installed the dishwasher was professional, respectful, and determined to install the product completely and correctly! We are still waiting to hear from the box store for next steps on purchasing a cheaper dishwasher...it's now been a month since we started the process with them. I kind of hope they do call so that I can rave about Tim's and their speedy service. Oh, and that we ended up purchasing a more expensive product. Go local, my yelping friends!
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March 2022 by Melinda Carley-Diehl
So far we are really pleased with our purchases. Neil really helped us out!! The installation guy was great too.
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November 2021 by Charles McAllister
Very pleasant to work with and talk to
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October 2021 by Neil Pecor
Great prices and the staff will go out of there way to try and make ordering easy.
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October 2021 by Roy Harper
Sales staff was knowledgeable and respectful. A good experience overall.
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October 2021 by Neil Pecor
Great prices. They go out of there way to try to make sure it's right.
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June 2021 by Johnna McIntyre
Buyer beware! We purchased a new set of Speed Queen washer/dryer in October 2020. The automatic time setting has gone out on the dryer, contacted Jill and she stated we needed to contact Speed Queen. Speed Queen stated they were an authorized dealer and needed to service the set. They reached out to Jill who than told them "she did not feel comfortable having their mediocre repairmen perform work on a warranty". After going on 3 months dealing with Speed Queen we are havi
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June 2021 by Tashia La Rocque
They were fantastic to work with. We got a washer and dryer that we LOVE!
