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February 2024 by Courtney Larsen
Staff are very knowledgeable, and they are a wonderful help! I haven't had the best experience with Sally's Beauticians until Roseburg. The ones in Salem were quacked, and didn't listen to customer's needs or wants.
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September 2023 by Kathy Collins (Kath)
Great choice of products. Very helpful employees. I wasn't sure what I wanted. They were busy stalking shelves, but never forgot I was there and made sure they were available to help or answer questions. I appreciated that very much, and then they just let me shop. I ended up very happy with my choices, They also have really good sales.
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June 2023 by Amanda Lujan
Sad, this is honestly the worse Sally's i have ever visited. The store has almost no products that are for or should be used with hair types for people of color, biracial, or muti-racial hair types. Almost all product contain alcohol and other additive that are just not healthy for biracial/multiracial hair types. They also dont really carry a huge selection of clean products, alot of products here are trash based off of the think dirty ratings. Using these types of products with those hair types will damage your hair and cause it to break off, not to mention are essentially cancer causing. Check for yourself. It's clear they are only interested in catering to a certain clientele and are not all that inclusive, or they are just woefully unaware or ignorant of do's and don't beyond 1 hair type. The lady implied to me, that they really only cater to 2 hair types blonde and brunette. Hopefully they can learn how to best help ALL women and now just those with lighter complexions. Do better. Extremely disappointed in this Sally's.
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June 2023 by gerri Smith
JessikaCourtneyYou Ladies are awsome, I can't remember the last time I was treated so great, and the knowledge of the products helped me get what was perfect for what I needed.The personality of these girls is what makes for the perfect employee.Thanks Courtney,Thanks JessikaFor your helpgerri kae
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November 2022 by Samantha Spinas
Just left Sally’s in roseburg, and I am so upset! The manager with purple hair, said her name is “Corey”. Wow she is rude. Several people have told me how harassing she is but now I know first hand! She accused me of stealing and made a big commotion over it in front of my two kids and mother all because I left a product in the wrong spot! I’m really surprised she still has a job because of all the complaints people have made. She definitely shouldn’t work with people if she can’t control her outbursts. Very unprofessional!
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November 2022 by yvette Matye
Doesn’t even deserve one star after the newest encounter with the rude and unprofessional manager. This unfortunately isn’t my first bad encounter with her. My bad for thinking she might not be the manager still and venturing in to be verbally abused once again. From looking at all the negative comments concerning her I am flabbergasted that she still has a job let alone a management title. I guess from here on I will not be dumb enough to think after several complaints to headquarters that they will ever do something about her unprofessional behavior so I guess never again unfortunately.
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June 2022 by Ashley Wright
Extremely terrible customer service from the "manager" of the store. I really hope she is not the actual manager and if so, I hope the owner realizes how inappropriate she is and hires someone with better customer service skills. I'm surprised anyone goes back when she's there.
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May 2022 by Lindsey Lockhart
I absolutely love this store! The customer service is amazing and I love all the products. If I ever have a question they are right there with great answers. Thank you!
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April 2022 by River George
Thank you to the little dark haired gal that helped me today. My pooch started barking outside, and I didn't get to say Thank you for coming over and helping me, it's nice to see good customer service again???
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April 2022 by Hannah Utley
Don’t go to Sally’s. My hairs falling out because they told me to bleach my hair 4 times in a row!! I’m beyond irrate!!!
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November 2021 by Ashley Berry
My hair burned off, after they gave me the "right stuff" And I asked them if I can trust it, and if my hair will fall out. The lady touched my hair and said it was color stripper, when it was bleach. I would rather spend the money to go get it done. This has happened 2 times just to me.
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August 2021 by Diego'21
Hey Ladies, great help with My foot careapy need, the right products; it's so much better already !
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July 2021 by Electronic Unknown
They were extremely helpful in helping me and my partner to find what we were looking for. Store was well organized and very well cleaned. Staff were very professional and the prices were very good for the nature of the store.
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April 2021 by Colleen Rankin
When checking their website for hair extension replacement tape it shows in stock. I drive over 30 minutes and find they carry NOTHING. I ask when will they be getting it in, I am told " I don't know." I check the Grants pass location and again, they have nothing. Not a great beauty supply store if you can't get what you need when you need it.
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March 2021 by Shareena Milton
They were friendly and knowledgeable. They had everything I needed
