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January 2024 by Grace Atterbury
I am very happy with the customer service that I was given here! My intermittent wipers were not working and after paying 80.00 for a diagnostic test @ BRAND X and then not fixing the problem I called and spoke to Brian after a call back they offered to have me bring the car in and they would take care of the problem @ no charge to me.I will definitely use them again!!#happycustomer#5stars⭐
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January 2024 by Terrance Reynolds
Absolutely amazing people. Had my new window installed in Missoula about 6minths ago. Was on my way to Washington from Vegas and ended up getting a rock chop in Cali so on my way through Oregon I called these guys and they accepted my warranty rich chip repair from novus of Missoula fixed it 20min after I called and as soon as I arrived they had me in and out in less than 30min. Thank you all so much real life saver with the size of the chip.
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November 2023 by Jay S
We have used Novus Glass of Roseburg once before, and wouldn't trust anyone else. When our new Rav4prime needed a new windshield, I called them without hesitation. Fast, friendly, and expert craftsmanship are the qualities I look for In a company, and they fit the bill. Thank you all at Novus Glass for taking great care of our Ruby Red Rav.J&K SCHUMAKER
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November 2023 by John Wimer
This is where you need to go for all your glass replacement and related services. The came in under their estimate and took less time than estimated. I only regret that I can only give them 5 stars!
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November 2023 by David Reeck
They re-attached a windshield on my Freightliner food truck. The appointment started at the appointment time and was finished in two hours, just as they promised. The work was professional and neatly done. The price was as quoted.
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November 2023 by mike “Venice_BigDog” hoffee
We brought my wife's 2015 Toyota rav4 to have a front windshield replacement and we received great service from themService: Auto windshield replacement
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September 2023 by Angie Pope
Working with them couldn’t have been more easy. I called to have my windshield replaced. The person I spoke with was very pleasant and accommodated my scheduling preferences. They even agreed to pick my car up and bring it back to my work since I was right down the road.I asked them if they did tinting which she replied “No but we work with Tint Pro who can. “ (Tint Pro is awesome by the way)Novus installed my tinted windshield and had my car back within 2 hours.With my hectic life, the team work between all involved , and the cost being within my budget, the experience was flawless. I recommend them to anyone needing windshield replacement. I actually have my other vehicle scheduled for a seal test.
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September 2023 by Brenda Syrie
Top notch service, very professional and thorough. So happy I settled on Novus Glass to replace my windshield. Highly recommend.
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September 2023 by Jerry Perry
Excellent staff. Great job
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July 2023 by Heather Hendrick
Amazing customer care and service! We had a windshield replaced last year on our brand new Subaru and they dealt with dealership warranty that was a debacle to get it covered.Had my son’s truck window replaced earlier this month and it turned out great! They were even able to use the seal that was already there and save us some expenses.Came back today a year after our Subaru windshield replacement with a rock chip and they fixed it in 30 minutes!Highly recommend this shop, they are friendly, professional and customer service oriented! Always happy when I leave this shop!Services: Auto windshield repair
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July 2023 by Caiden Stanton
Super fast and did an awesome job will definitely take all my cars here from now on!
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July 2023 by Mar E.
This is a very good, high quality repair shop....I went in with a chipped windshield and they had me on my way in less than half an hour with a fixed and filled chip. I was very satisfied with the repair. It's a family owned and operated shop with great customer service and professional technicians.
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June 2023 by Rory Silva
Windshield got broke on the freeway. Novis got me in quick, and insurance took care of the bill.They did a fantastic job on my car and were very polite and easy to work with. Highly recommended.
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June 2023 by Dan Cunningham
Had a rock chip in my windshield and they fixed it in like 30 minutes and it cost like $55
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April 2023 by G C
Jeff was very patient and helpful. It was close to closing time. I was on a road trip and needed to fix a stone chip asap. He referred me to another Novus. Issue was fixed in 30mins the next morning before I hit the road. Lifetime warranty also. Love their service!
