Mobile Phone Accessories in Roseburg, OR

“John Brown did a great job helping us upgrade 2 phones and add a line! It went very smoothly despite the potential for complications. He helped us trade in a phone as well. Pleasant experience!”

“The customer service lady, Dawn was currently helping someone else but warmly invited me in and to have a seat. She made getting a phone up and running easy and friendly. I would suggest Us Cellular off of Stephens st. any day!!”

“The guys at this Verizon store were sure friendly and helpful! Especially Steven! I had both of my kids with me and they were running around touching everything but not misbehaving or anything just being kids and the workers were super nice and were talking to my kids and don’t make me feel bad or judged at all. All three of the workers were so helpful and very attentive to all their customers. I noticed especially with the guy who helped me, Steven, was extremely thorough and seemed to already know all his customers even though he just moved here 8 months ago from the South. I could easily relate to him since I have family in the South as well. He made double and triple sure that he was able to find me all the best deals that he possibly could. He said that was his super power and he wasn’t wrong! He found a way to save me a ton of money a year on my bill and was able to bundle some extras together that I was paying for separately to save money as well. He never pressured me or anything he just listened to me to find out what I really needed and I really appreciate the time he took to give me a great experience with upgrading my phone. I highly recommend to come to this Verizon store in Roseburg next to Costco for all your cellular needs!”

“Everyone was super friendly and helpful... one employee in particular PAULA an older lady maybe in her 50s maybe 40s if I was being polite. Paula is a little disrespectful and seems to only car about selling you on the most expensive product. She didn't help me find what I was looking for and only cared that I got what had the biggest price tag. When I was going to work with another employee she stopped what she was doing to jump over and take over the sale. This left the group she was working with just sitting waiting 15 mins. I assume the employees make commission but way she acts absolute ridiculous. Anyway everyone else way great. I had to ask Paula's days off in a passing conversation with her to make sure I don't go when she's in.”

“I had an awesome experience here with Chandi I think her name was, my phone broke and I came in for a new one and walked out with a great iPhone 15, the customer service was amazing and she was very informative and helpful and had wonderful conversations while she was setting up my new phone.”

“Came in to get some phones switched over, and Alex did an amazing job explaining how the plans worked and what the options were and gave me what I believe to be the best option for my needs.I cannot express enough how much I appreciate a great customer experience with someone that is knowledgeable.Alex went above and beyond!Thank you Alex!You are a special bundle of joy!”