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May 2023 by Deborah Pflanz
H&R Block always provides excellent and professional service as well as gets my maximum refund no matter how complex my taxes sometimes are that year. I highly recommend them!
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April 2023 by James Conrad
Great. Nice people. Things went smoothly.
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March 2023 by Matthew Engstrom
Everyone there was a disgusting piece of garbage with the sole exception of a woman named Freedom. Truly gross, evil people at this location for the most part. Steer clear.
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March 2023 by anthony briggs
Good service friendly and helpful staff efficient service
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February 2023 by Joseph Reid
Our tax pro Corey B. Was amazing, he is very good at his job I would recommend him for any matter pertaining to taxes!
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February 2023 by K C
I took My information for my taxes in August and they lost it!Use someone else.
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September 2022 by Kelley M
They always go above and beyond. Great staff great service thank you
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July 2022 by Jenn N
I went in w a mess of papers, as a walk in. The agent took my mess with a smile on her face and said it was no problem. She did my taxes in between other appointments and still had then all done in less than 2 hours!!! I feel confident in the agents abilities and loved the customer service. We even chatted for a while when I returned to pick up my tax packets after everything was done. I never felt like a pain. I felt welcom3d and was treated w total kindness.
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June 2022 by Steven Forgue
Staff is not accountable for mistakes they make: when there's a problem, they blame the paying customer and leave them twisting in the wind. Even if you pay extra for Peace of Mind and Audit Assistance, they'll say "well... you signed the return. Can't help you."
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June 2022 by Kendra Ericson
Turned in our tax forms at the end of February told them it needs to go to our po box and they sent it to our physical address. We don't get mail there so it was sent back without us knowing. I called and told them what had happened basically they said they're not gonna do anything about it even though it was their fault that it happened. Before we left the building I mentioned again where it needed to go. I've gone here a few times over the past few years and this is the last time I'll do it.. Very irritating because now it's fire season and that extra money from his returns would be really helpful with paying bills but now we're having to wait so much longer. So thank you H&R Block for screwing up our tax returns. Also our daughters birthday is coming up and we wouldnt want her to think that she should get any big presents so again thank you?I've already talked to management so I really dont want the owner or whoever to reply with that same copy and paste message saying call this number
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June 2022 by Alea Kolander
I dropped off my tax return for a second look at the beginning of April, waited 2 weeks without word until I called to check in, and then was told it was more than a second look and I would need to pay for the services; no big deal, was totally willing to do that thinking I would get help amending it and get back the money I thought I had lost. I paid the $100 then proceeded to sit for 2 more months, not hearing a single thing, playing phone tag without updates. It wasn’t until I stopped in in person this past weekend to ask about my case for probably the 5th time, that I was made aware the employee originally assigned to my case was on mandatory vacation and that’s why I hadn’t heard anything. I received actual advice from the employee I worked with that day in person, who gave me a timeline that I would have a response in and she stuck to it which I appreciated. The news I received wasn’t ideal, and that’s my own fault, but I am frustrated that H&R Block’s online process is supposed to be “easy” when really I missed out on money because of confusing suggestions THEY gave for credits to claim while I was filling out the forms. I am also frustrated that I paid $100 and sat without hearing anything for almost 3 months until I either called to ask for updates. which often would lead to phone tag and no updates, and then finally had to come in in-person after not receiving a call back for weeks. It really has deferred me from wanting to us H&R Block in the future
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May 2022 by joy buzalsky
They did a good job on our tax returns however they handed over our tax returns with social security numbers to an unauthorized person I am yet waiting to hear back from them and they do not answer my calls.
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May 2022 by tina Jimenez
As much as I love h and r block I really am not happy that I did not receive a phone call back after I left them a message. Do they stop checking there phone when the tax season is over?
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April 2022 by Tracy Ware
Our person was super friendly and shared what we could do in the future. Wasn't pushy. Super nice lady.
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April 2022 by Melody Gore
The process to get started was very disorganized. Simple questions such as marital status and verification seemed out of sorts, as we are a married couple, with a marriage license and had filed a joint return for the last 5 years.