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December 2023 by Fiona Carriger
One of the worst stays ever. I was there for 3 nights. Housekeeping didn't service my room until I checked out. I had to deal with ants & roaches. Honestly, it should be shut down & remodled.
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December 2023 by Aashwinikumar Devari
Worst hotel I have ever found, booked online for overnight stay during roadtrip, the bedsheets weren’t clean, carpet sticky and overall room smelled mushy. Lost my booking amount and had to go check into Holiday inn nearby.Rooms: Disgusting, bad smelly, sticky
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December 2023 by Roxana Olea Santillan
This is not a Hotel.The front desk person changed our room upon checking in. She stated she would give us a "better room." When my partner and I walked into the room the smell was unpleasant (body odor), the white bed sheet had stains, a couch was pushed against another door, the smoke detector was partially hanging off, and the bathtub curtain smelled like a wet towel that hadn't been dried.I laid my own blankets to avoid sleeping on the sheets as the room was in terrible condition. My partner ended up getting bit by bed bugs. My partner had showed me the bites after we had checked out and left. I took pictures and made several attempts to speak to Parish( manager) who always seemed to " not be in, just stepped out , won't be back just left for a few days " leading me to leave messages with the front staff to relay to him.2 weeks later I call and Parish answers. After the 3rd time of requesting a reimbursement he asks me what I'm calling about. I then explain and Inform him my attempts in contacting him. He asks me "how do you know they are bed bug bites if you're not a professional." He then states he knows they're not bed bug bites because of the seminar training. He stated this without even having seen the pictures. He then tells me that he had arranged for his staff to call me to let me know that they don't have bed bugs therefore this is not true. I don't understand why he would pretend to not know what I was calling about to begin with. After a very difficult conversation with him he spoke about getting back to me after he looks at the pictures.If on a low budget or desperate for rest, avoid this place.
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November 2023 by Steve Hunn
My expectations were low to begin with but this motel did not even meet minimum standards. The bathtub was disgusting and looked like it should have been replaced about 10 years ago. There was also a large hole in the bathroom wall. To make matters worse, they take a $100 deposit - it was inadvertently charged to us and we had the hassle of getting that corrected.
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November 2023 by Ron
Clean. Felt relatively safe. Room and property needs updated badly. Staff was ok, just seemed preoccupied and not very invested in the job. Good location.
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November 2023 by Makenzie Prommersberger
The room was dirty and overpriced. The sheets had burn holes in them. Dirty floors, cob webs in the corners of the rooms, mold in the bathroom and dirty shower. The coffee maker was disgusting. There were greasy head prints on the headboard of the bed. You could hear the person in the other room breathing, because the walls are paper thin. Breakfast was a joke. The door was open to where the food was being stored and there was “bugs be gone” spray next to the food being served for breakfast.Don’t recommendThe only thing I’d say was good about this hotel was the location if you’re traveling to Crater Lake
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October 2023 by William Wallace
They refuse to rent rooms to actual residents of Douglas County apparently.They were also sued during the fires in Glide a few years ago for jacking their room rates up to over $800 a night.
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October 2023 by Debbie I
Rooms where big, beds where big the floors where (carpet)nasty there where holes in the walls the coffee pot was disgusting they had a love seat sofa in the room with pillows it was absolutely disgusting I didn't sir on it. The only reason I stayed is because it was very late the bed looked descent and I was very tired.
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October 2023 by Kris Clark
I stayed overnight on a business trip was not impressed with the room or breakfast. The room smelled like stale cigarettes and body odor, A/C didn’t work. The worst part was when the morning staff yelled at a customer when they were out of coffee and I quote “I’m making some right now be patient!” Also no bacon or sausage or eggs only cold cereal and 1 waffle maker that didn’t work right. I will not be booking another stay here I will book at another hotel in the area.
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October 2023 by Lisa Hodge
Not much put back into this place.Not a value for what I paid, the ADA room was a disappointment. Toilet was not ADA, very low to floor. My bad hip was a challenge. Help was nice!
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October 2023 by Marlene Ness
This was the dirtiest hotel I have ever stayed in. My sister and I came into town for a visit with my mom who is in a care center. The room was reserved through an online travel company and 3 nights paid in advance. So we couldn't get our money back at the hotel. The list of things that we had to deal with are too long for this review but I will name a few. The room in general was dirty, mold throughout the bathroom, bugs in the ceiling light fixture, bugs (cockroaches and fruit flies) crawling and flying. No phone in the room. Noise all night from people next door. We cleaned the room ourselves best we could. Our last night was cut short after I was awakened by a cockroach crawling on my arm. We left the hotel and spent the last few hours of our stay at Denny's until leaving for an eight drive home. I am shocked that this is a Wyndham property. The photos I've attached show a small example of what we paid almost $100 per night for.
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October 2023 by Kimber Swanson
Needs to be updated badly. No coffee maker, did have a refrigerator & a microwave, but the turn plate did not fit. The staff was nice. The bed was uncomfortable, the floors need a really good cleaning & the windows need screens. And there is no security lock (2nd do not disturb lock) on the door, very flimsy. Very musty & damp smell.
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October 2023 by Lauren Naples
We booked a room there and paid in advance through expedia. Showed up at midnight and clerk said all rooms were booked. I stated that I had paid already and it was midnight. She scrambled around said she could "give us a room.they aren't suppose to give" and gave us a key on a chain (instead of a key card) and directed us to some not numbered corner room upstairs that was disgusting. It smelled like pee and the bed wasn't fresh. We told her that we could absolutely not accept that room and she said she understood and we had to request a refund through expedia. I have now been fighting them for days because they refused my refund and adamantly tell Expedia stayed there... even though we left and paid $45 more for a last minute room t Motel 6 instead. DO NOT BOOK HERE
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September 2023 by Marlene N.
This has to be the worst hotel I have ever stayed in. Room dirty, mold in bathroom dirty tub and shower. Fruit flies and cockroaches. I cannot say enough how bad it is.
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September 2023 by Brent Ohren
Wyndam needs to step up. Room was clean and comfortable. Remodel was poor and the painted shower was peeling. Not worth the
