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November 2023 by David Reeck
The service shop repaired the warranty recall of the windshield wiper arms and changed the oil and filter, as I requested. They checked many other items, which were OK.They also notified me that the tires were at a level 5. I suppose that means 5mm of tread remaining. They noted that this 5mm was in the 'yellow' stage and that a tire change would be needed in the future.
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November 2023 by gerri Smith
My experience at Clint Newel was nothing like I expected. My part was ordered Friday, garenteed to be here Monday. I was told two different reasons why it was not delivered. I in turn drove to Eugene to pick up the part myself on Tuesday. I will not return to Clint Newel for parts forms Toyota again. But not all encounters are the same. Hope yours is plesant.
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October 2023 by Diane McKillop
I love walking in and buying a Truck. Service was fast and efficient! I believe they gave us a great deal made it easy to say YES!
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September 2023 by Michael Brinkerhoff
The service consultant was helpful and professional listening with true interest as I explained what issue(s) the vehicle was experiencing. Once the service was completed the consultant gave a full explanation of what the issue(s) were and what was done to correct them, which I greatly appreciated.
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September 2023 by Jay S
My review has been a long time in coming. This journey started about 5 months ago, when we were looking to upgrade our car. As stated in an earlier review, we had a Toyota Venza, which we took into Clint Newell for servicing and some work. There service was top notch, and everyone was extremely helpful. It was at this time I met with Rebecca T. in sales. I told her we were interested in a Rav4prime with all the options. She took my name and info, but she said they were virtually impossible to get. Well through a lot of work on her part, she located, as she put it,"The holy grail of cars." We now have our Rav4prime, and totally love everything about it! We can't say enough about Rebecca and Brandon for working with us on our new car purchase. Thank you all at Clint Newell from sales, to finance, to parts, and service.
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September 2023 by Tempest Crow
I scheduled online, as I now live out of state, and worked with a few different folks, but everyone was extremely friendly and helpful. Would consider them when purchasing my next GM product.
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September 2023 by Shawn D
We went in for an oil change and from start to finish we felt an saw only excellence! Dan Carter even went out of his way to help me out. Kim at the cashier booth was very professional and has a great personality!You won’t go wrong using this dealership for all your needs.
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September 2023 by Gustin Hubble
I want to say a huge thanks to the service advisors and the tech who looked at our vehicle near closing time. We were on our way home and ran into an over heating issue on our 2023 SUV and frantically stopped by as we're trying to get home to Washington. You helped us get to our next stop and we made it home on schedule. Come to find out the cold radiator reservoir was faulty and the cause, but if it were not for the fluids you provided us, we would have been stranded.Thank you for taking the time to look at our new vehicle and help us get home.
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July 2023 by Tom Frich
I had a very easy and pleasant experience. Just drove up and was greeted with a very nice and easy to work with sales associate. He was very knowledgeable about his whole inventory of vehicles. He was able to give me the perfect vehicle for my needs and got me on the road in my new truck quickly. I'm very happy about my recent purchase. Big thanks to Devin Booher, he really knows his job and does it well.
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July 2023 by Darren Rice
After starting on a cross country road trip, fuel pump went bad. Had to get the part out of Portland. Daniel prioritized our work and had us ready ahead of promised time. Daniel and staff were great.
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July 2023 by Cheryl Bower
Brian Newell was extremely knowledgeable, professional, and made buying a vehicle easy. Thank you!! I love my Buick Encore
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June 2023 by Brenda Moler
The only reason I gave it a star it wouldn't let me leave a view otherwise. DO NOT TAKE NOTHING to this place. They had my truck for 2 weeks and they added and added money labor and put it on the bill. I have worked for auto shops and never treated people like they have done me. 2000.00 later they still didn't fix it. I am a senior. So auto service there
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April 2023 by Sarah Black
The service team was phenomenal. We had an issue with our vehicle, starting when we bought it (from Kendall in Eugene), that was going on 6 months. They took the time to listen to me, test drive it with me, and figure out what was wrong. It was a puzzle, and they didn’t give up until it was fixed. I appreciate how they worked with me, throughout the entire process. They were always kind and personable. I will not take my vehicle anywhere else, and when we are in the market for a new one, I will purchase from them.
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March 2023 by Carla Caswell
Brian is great to work with. Great service and always helpful with any questions or concerns. Everyone who works there wants to make sure you get the best service. Never had a bad experience here. Brian has sold me my last two cars and when we told him what we were looking for our daughter, he was able to get us something very quickly. All around great car dealership.
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March 2023 by perla torres
Brian was amazing helped me get a brand new GMC terrain. He was very helpful very friendly. He made the process very easy for us. my experience overall was excellent and will be recommending people to go there.
