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September 2023 by Kimberly Bellew
Haven't been with them very long but they seem really good. They are pretty secure.
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August 2023 by Mina Thompson
I have had a storage unit here for over a year and I love it!
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July 2023 by Kayci Thrives
This facility is great!! The managers are super nice and friendly, they greeted my daughter and I right away and were eager to help up with our storage needs. The office space is large and very professional. We were offered free ice cold water right away which was great in this heat while moving! The whole property was VERY clean. Awesome bathroom access as well. Good access to all of the units, inside and out. Added security with cameras inside the hallways. They have hand carts for easy moving if you have an inside storage unit. It's air conditioned inside, which is a great perk as well. Nice pricing, one of the best I've ever seen, especially for the friendly management and cleanliness of the place. We got set right up with just what we needed. I appreciated the fact that we got to see the unit before we went ahead with the payment. They wanted to make sure we were happy with the unit 100% and we are!! I have rented many units from different places around Douglas County and I don't ever think I could rent from anyone else from here on out, Dave and Kay really were the best!
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June 2023 by M
We recently moved here from Arizona. The on-site managers are the sweetest and nicest people! They are absolutely amazing. They got us set up with our unit quickly and explained everything in detail and showed us how to use everything. Great place to have storage.
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October 2022 by Kristie Townsend
Very sweet and helpful young man
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February 2022 by Davida White
Their customer service sucks. I recommend no one to use Cascade self Storage.
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December 2021 by robert snodgrass
Clean and well secured
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December 2021 by Mark Thompson
Clean, secure and friendly staff
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September 2021 by K 2
Gate has always worked for me. Hallways and general facility upkeep and cleanliness is important to everyone here, and it shows. I feel confident in my stuff staying in my unit while I'm away. Have never worried about theft at this unit. Other storage facilities in town didn't allow me to feel so relaxed.
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September 2021 by V “EternalLife”
I've been totally happy with the service and the facility, my storage unit was inside and temperature-controlled.
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August 2021 by Crystal L.
This facility is rat infested. We were told that the rat traps that are there are just precautionary and that there were not pests. They lied. The manager was very curt with me today when I called to tell them they have rats and they ate through parts of my washer and dryer. They have ruined items that were precious to me as well. I'm devastated. They have it in the contract that they do not cover vermin damage. But they are fully aware the rats are there so should at minimum tell people who have belongings there. I also found a cockroach in front of a unit down another hall from me when I was taking pictures for proof. I told the manager I would post so people would know since they refuse to do so. The last photo is of the pile of stuff the rats made under my washing machine. Some of the feces is old and has been there for a while it appears. Apparently per the manager they are supposed to sweep that up every day.
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July 2021 by Pete Johnson
Good storage in the Burg.
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June 2021 by Victor Franzella
I've been totally happy with the service and the facility, my storage unit was inside and temperature-controlled.
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May 2021 by S P (Alaskalady)
Amazing storage facility. Great professional, friendly staff. Always clean and the best Sign sayings.
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April 2021 by Kevin Busenbark
Gate has always worked for me. Hallways and general facility upkeep and cleanliness is important to everyone here, and it shows. I feel confident in my stuff staying in my unit while I'm away. Have never worried about theft at this unit. Other storage facilities in town didn't allow me to feel so relaxed.
