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September 2022 by Breeanna Judy
The bank have moved!! The new address: 1700 NW Mullholland Dr. Roseburg, OR 97470.The staff knew my aunt on sight. Great customer service.
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January 2022 by Brandy Miller
This company is awful! It started with a successful pre-approval. Then, Matthew Silvey came into the picture. This man was horribly abrupt with the worst customer service skills I have experienced in a long time. He changed things, including the interest rate after pre-approval and the offer was accepted. Do as you choose, but be cautioned if planning on doing business with this company.
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November 2021 by Peyton Manning
I don't usually write negative comments, but they provoked me enough that I seriously do not want to continue using this bank. Poor customer service and poor explanation seem to be their strong suit.
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February 2021 by Ethan Crawford
Incredible friendly and helpful! Absolutely love the tellers here!
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February 2020 by Elizabeth Smith
Don't bank here. There are so many better options.. I stayed with them because I was with bank of america and they changed to first interstate. This bank costed so much money.. they will do anything to take money from you and have horrible customer service. Just don't do it.
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February 2020 by Annmarie Spence
They are amazing people.
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February 2020 by Tim Beaty
Fantastic Bank and wonderful staff. Good place to open account and get a home loan
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November 2019 by diana kinnan
Nolan at Garden Valley Branch Roseburg Oregon! Thank you for the excellent customer service! My friend Betty was having some breathing issues and needed cash. Instead of telling me what he couldn’t help me with he went out of his way to figure out how to get her the cash without inconveniencing her. Thank you thank you thank you!!!!
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September 2019 by Patrice Kerstetter
This bank has had it's ups and downs. Now that we are working with an accredited banking system things are much better. I couldn't be more pleased with a bank. They go out of their way to give you the best service. I have had problems with my account and they told me before I knew. I couldn't ask for more, but they gave even more. They went above and beyond to help me establish my credit again! Great personnel very, attentive to your needs. Thank you for being there for me. My credit score is looking SO much better!!!
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July 2019 by ryaes92 ryaes92
Closing account Monday they held 8500 that got instantly transferred to me the d*** broad typed up something and flagged it, she's an idiot trying to control what happens with higher amounts, getting attorney and she will learn not to mess around
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April 2019 by Alvin Lee Catron
Good attitudes and pretty smiles
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May 2018 by Dan Devlin
Gets one star because there is no option for a negative rating. Had an account with First Interstate 30 years ago and they continually messed up my account. First Interstate recently took over the bank I was using and are already screwing up my account yet again 30 years later.
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May 2017 by Chris Roy
Best service ever. The tellers are great and have always put a smile on my face.
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June 2016 by Adam Ellingson
This bank sucks
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March 2016 by Dennis Bingham
getting better
