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“Aaron has been an exceptional sales manager. He consistently goes above and beyond to work on the numbers to help his customers get into a new vehicle. His unwavering dedication and professional approach far exceeded my expectations. His outstanding communication and honesty truly set him apart. I am immensely grateful to Aaron for his exceptional service, which has made buying my last two cars truly delightful experiences!”
“BL Performance, did a bunch of major repairs on my 2006 car, both under the hood and replacing the hybrid battery in back; then delivered it to me good as new. (They even cleaned up the engine compartment, which was an unexpected, pleasant surprise). The whole experience was exceptional from the 1st phone call until I got my car back. I give 5 stars of excellence in every possible area: Customer service, professionalism, technical skill, trustworthiness, communication and respect for me as a customer (and a big shout out to the Toyota tech who did the work!). They charged me extremely fair prices; and did not try to upsell or scare me into any repairs or services I didn't need. I can vouch there's a reason for all the great Google reviews: Because they're true! BL will be my go-to from here on out. Much respect and many thanks to you BL - - I highly recommended!”
“I want to say Thank you to the entire staff at Rockys who were not only knowledgeable but also professional in all they did in the repair of My Vehicle. Great Job ! Thank You”
8:30AM - 5:30PM
155 Pheasant Ct, Roseburg
Auto Repair
“5 Stars are not enough!! These guys are awesome!
If you want a shop with honest hard working folks with integrity come here!
The definition of Integrity is doing the right thing, even when nobody’s watching you!
Those words are rarely said about an auto repair shop if ever.
This shop lives by them!
They found a problem that any other shop would have sweep under the rug.
They stood behind their previous work took responsibility and made us completely whole!
I will continue to bring my vehicles here and highly recommend them!”
“Went in 30 minutes before closing time with a screw in our tire! They got us taken care of extremely quick and care! Thanks for making that frantic moment easy! We will be back”
“My husband called to see if they could check out a truck our son was wanting to buy. While they weren't able to work us in with such short notice, Greg spent 10 minutes or so on the phone giving advice and things to look for.”
“Had quotes from two “trusted” shops in Corvallis for $3,000 plus to replace entire A/C system in 2013 because there was stop leak in the system. Phil put me out the door with a working A/C for $149. If I was not so darn old I would have done cartwheels! These guys are my new and improved trusted mechanics.”
“I took my vehicle into O'Brien's Auto Repair. Kevin did an awesome ? job on my ? car. I would highly recommend Kevin for all of your car and truck repairs. He is one of the best mechanics in Roseburg Oregon.”
“Slow tire leak which Mike took care of immediately and quickly. And no charge, which amazed me.
The guys were all friendly and so was Simon the dog, the most beautiful looking animal you will EVER see in ANY tire shop.
HIGHLY RECOMMEND”
8AM - 12PM 1 - 5PM
761 SE Stephens St, Roseburg
Auto Repair
“Brian and his wife are amazing. I was sad to find out the property was for sale and they were going to start working from home. But the price was right. The timing was prompt and correct. I would recommend any Honda repairs be taken to Brian. He also doesn't like to throw parts at a vehicle. He likes to make sure they are needed first!!”
“Apparently they're very short handed but they got me in the same day and my brakes fixed in a couple hours anyway. Really went above and beyond to help me out and get me back on the road. I appreciate it!”
“I was referred to 5 Star Auto Service by Lee's Fleet Service many years ago after the owner {Lee} passed away. His wife {Lindy} worked at the local USDA office. She helped me buy a fixer-upper home with $100 down and a USDA Loan, grants and classes. She passed away also, sadly. Roseburg no longer has a USDA office for the families of Douglas County. 5 Star is AWESOME! When you go into the office you are treated really good. You always know you are welcome and one of the 5 Star family. I have been with 5 Star at least since 2007. The man at the front who helps you always makes you feel welcome. He is very knowledgeable about cars and is really good at scheduling appointments. He makes sure I have an oil change once a year. The lady in another office makes you feel like you are at home, too. There are always good magazines to read. Sometimes I bring a snack to eat if I am going to be there a while. There is even a "Ladies" restroom. You get to have a free welcome pen with the business name on it, also. All around the ceilings are license plates from many states. There is a water dispenser in the lobby in case you get thirsty. I took a gardening book to read today and learned how to make healthy living soil for next year's garden. I hardly ever have time to read at home, I am so busy. I rarely see the owner - he is active in the community, and with the Speedway and Graffiti Nights. They love to get cars ready for their owners. The location is very convenient. If you have any problems that are not emergencies, and you need to save for the repair, they let you know right away so you can save for the repair. The mechanic is very excellent! He has been at 5 Star a long time - at least as long as I have been there. He is very competent, highly trained and experienced. He has many, many certificates on the walls of the lobby {see pictures}. I have never seen anything like it before. He knows how to do everything. If it is fixable, he can fix it! {I asked permission to take the pictures of the license plates walls and was told I could.} Also, 5 Star Auto Service has a friendly, downhome atmosphere. God bless 5 Star Auto Service and God bless America!”
“Don Gardner, where should I even start? There are not enough words to convey my appreciation for your exceptional problem-solving abilities in resolving what initially seemed like an insurmountable predicament. Rex, you have also demonstrated yourself to be a truly professional individual. I brought my 2008 Saturn Vue in assuming it had a significant issue, fully prepared to incur substantial expenses for its repair.
After Don’s brief vehicle inspection and his tinkering around, Don suggested, "Why don't we go for a test drive? Your problem has been resolved.” I didn’t believe him as this was too good to be true. Indeed, he was correct! The vehicle performed with the same level of efficiency as it did when I first acquired it. I believe he mentioned it was an electrical issue related to the transmission's current flow.
Don shook my hand and bid me farewell with a wish for a "great day". Such authentic sincerity in his actions truly exemplifies their integrity and deserves their continued patronage. Please entrust this establishment with all your automotive maintenance needs.
Sincerely,
Rusty Gatten (Myrtle Creek, OR)”
“After buying a used vehicle from Washington it broke down in oregon on the way back to california. Mobile tune was the nearest mechanic that would take a look the following day. At first they thought it was a radiator issue totaling $900 roughly then the following day they found blown head gaskets and quoted me $7500 for a long block that included engine replacement changed radiator hoses and fittings, new water pump, new thermostat, radiator replacement, serpentine belt, and new fluids. In the end the total bill came just under $7800. After being stranded in oregon for almost a month, i went home and came back about two weeks later to pay for the repairs. Not barely 3 weeks later my water pump is failing, there was air left in the cooling system and my thermostat damaged. I was told to go to a napa auto parts center to have it looked at. Mobile tune has undergone new management/ownership. Before i took it somewhere for a diagnosis i was told to add water to the coolant reservoir and flush it out with a hose. I didnt feel comfortable doing any of that so i took it in and my diagnosis came to a reccomended $1900 repair that included new thermostat and water pump. i had to argue Ken, the old owner down for information on that warranty along with information regarding how many miles and the VIN. Fortunately the rest of the staff was friendly and reasonable, except Ken, he had very questionable behavior. So happy that this place went under new ownership and management. After speaking with Steve, he told me he would take care of the new replacement parts, what a relief! Dave, Sean and Steve are great 10/10”
Open 24 hours
Roseburg
Auto Repair
“Excellent customer service, which imo goes a long way. Very pleased with the product which was a bit of a unique request in matching color, shape, and framing to an rv window replacement. Sandon was very responsive in our correspondence with options, quote, timeframes and drop off and pick up. Great doing business here. Highly recommended.Services: Window installation”
“They are great!! I went to them a few years ago thinking my brakes were bad. At that time, they checked them and said they were good.
I went last week because my brakes would vibrate when I applied them. Being a woman, I'm always afraid I'm going to be taken advantage of. But they said some things can wait but I decided to get my brakes done.
They were done quick and was very pleased with price.
I would definitely tell anyone to give Gene's a try. Great customer service and price.”
“Knowledgeable, polite, professional. Price reflects quality and expertise. Will definitely come back here in the future. They worked on my early 90s chevy van and did a great job.”
“C&S Transmission built my turbo 400 in 2 days. Works perfect shifts like new. Very impressed, they were great to work with. Highly recommend!Don BrownService: Transmission”
“I went to Jiffy Lube to have them repair a rock chip in my windshield. This was a service I did not previously know they offered. The techs working were great. Very friendly and informative about the whole process. It was very reasonably priced. Would recommend.”
“These guys were great. The price was really good. They straightened my tail pipe to its original shape in a very short time and these guys were very friendly and courteous. I will be using them to repair my exhaust manifold leaks very soon. You won’t be disappointed with this Midas. Steve”
“Jim Rogers is great! He is honest, helpful, and can get your car fixed and back on the road.. He's been here and has been repairing cars since the mid-70s. You have to be great to stay in business this long in a small town.”
“We broke down in ROSEBURG OR on Mother's Day. Being from Arizona, we knew no one.
We were so fortunate to call a outstanding towing company who came out, recommended SWARM'S, loaded our truck, took us to hotel of our choice, then delivered our truck to Swarm's fenced auto repair.
By 9:00 the next morning, Swarm's called about the diagnosis of our truck. They ordered the part, picked us up at the hotel,
repair was done by 3:00.
The cost was more than fair and the service was outstanding. We were in the repair business for over 15 years so we are very familiar with fair and honest service.
Would recommend this family auto repair to anyone!!”
“I was informed of the quality of these guys' service just a day too late. After being jacked around by the preferred provider through my insurance agents claims adjuster, someone told me to call these guys. The man who answered the phone, didn't just rush me off the phone. He sat and listened to what I had been dealing with, and listened with interest. He talked me through a few things and even offered to help me out if I just wanted to call and confirm or bounce things off of him while these other guys were working on my vehicle! Such a HUGE difference from what I had been dealing with. I know now that if I EVER need repairs done to my vehicle again, this is the place to go. Awesome customer service, friendly and easy to talk to!!”
“Travis is awesome. Had him do two electrical jobs, one wiring for a trailer, and then rewiring my boat trailer. Excellent job at a fair price. When I return from the lake I'm going to have the shop do my 52,500 maintenance on the car.”
“I've been getting oil changes and have always been satisfied. When my check engine light came on, they diagnosed and fixed in a timely manner at a reasonable price. Today I had a warning light come on so I headed in. Tires just needed air. They added air and checked warning lights. All good to go. A very good place for your car.”
“I chose H.I.S. on the recommendation of a friend. He said that when it comes to Toyota, these guys are the best. He was right! They're always pleasant, thorough, and have things ready when they say they will. Try 'em! I don't believe that you'll regret it.”
“They were busy while I was there waiting for my flat to be fixed, had hot coffee for those waiting as well as popcorn. There is a waiting area with a TV and some magazines. It is close to the mall and you could wait there instead. I waited about 1.5 hours to get my tire fixed on a Wednesday morning.”
“These guys/gals here are awesome. Each person here has always been really great to work with and always makes sure I know what's going on. And big shout out to Mike for really going above and beyond. It's not their fault that my truck is down, but they make it much easier to deal with.”
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“I took my son’s vehicle in the other day for what we thought was an electrical issue. They went above and beyond making sure our concerns were were met. We appreciated their communication and making sure our son’s vehicle was safe for him.”