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April 2024 by Ahbriana H.
I got three fish and a dwarf frog two days ago and they died within not even one day. Then i went to get more and they died aswell. I went to the store to get my cash back because with how fast they died, i didn't want to get more and have them die. They said they don't do cash back and only in store credit. So do not expect your money back at all. Fun fact that we learned. If someone spends $400 on a snake and it dies they will not give you your money back either. This is outrageous and ridiculous. The owner will learn somehow, this is gonna turn lots of customers away so fast.
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December 2023 by Becca Tudor
This store is such an amazing store, when I was going there almost 4 times a week when the new owner took over, her and her staff was amazing! Her and her staff have been very helpful with stuff I didn't know to get and they all were one on one with their customers. Such a positive and great Environment for all of those animals, they are always so lively and and well taken care of by everyone. She has done an excellent job with her store and running it, I have heard all of the best from that store. I would recommend that store for everyone that needs anything for their animals!!!
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December 2023 by Sydnee DeVasier
I came into Atlantis about a month ago wanting some Angel fish. I’ve never owned Angel fish before and had absolutely no idea how to care for them or what to get to give them the best life. The staff were very helpful and knowledgeable about the fish. I was wanting to put a different species in the tank with them, and was directed to the best fit for my little guys. The owner also directed me to the best food to give them and water treatment. Atlantis also tested my fish tank water for free to make sure it had the perfect balance for my fish. I highly recommend Atlantis!
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December 2023 by Jacksun Taylor
I have been in this store many, many times and every single time it has been nothing but wonderful! Morgan has always gone above & beyond for us and our reptiles. Anyone who needs something for their reptile babies, go to Atlantis pet store, you'll find what you need with amazing, heartfelt, kind customer service.Keep up the great work Morgan!!!?
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December 2023 by Katie & Aaron Mertens
I live in Eugene, but make the drive down to Atlantis regularly. The staff is super wonderful and they stock some stuff I’m not able to get in town. I recently had trouble with a pet rat (not to their own fault) - all I had to do was send a message and they happily gave me a credit for the next time I visited! I highly recommend Atlantis for any of your reptile, fish, and small animal needs!
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December 2023 by Andrew Clements
Most unbelievable place to purchase a reptile. Customer service is excellent. As soon as you walk in it feels like stepping into nature the employees are there to help you with anything and are very knowledgeable. Highly recommend!!!
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December 2023 by Lysandra Abeln
I absolutely love this pet store! The owner and staff are always so sweet and welcoming! Supporting small businesses in the local area is always an honor ❤️ check them out for all your pet needs!
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December 2023 by Nicole Dobson
Amazing staff ! Amazing selection of a Animals and Supplies for our furry friends ! Douglas county needs a pet store like this ! Atlantis is a big asset to our community ! I couldn’t say anything better ! Morgan the owner is a doll and is a kind , compassionate hardworking woman who has made Atlantis what it is today ? 10/10 recommend
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December 2023 by Animal Watchers
My whole purpose is to watch. I check stores, humane societies, breeders.This was a sad store to come into. No extensive knowledge known by any of the staff regarding the harder species. Co-habbed reptiles, repticarpet and colored lighting all in use. Extremely overpriced animals and supplies. Overheard what I would assume is the owner or manager gal yelling and being condescending to the staff. Cleanliness was superficial and there are native Oregon roaches running around. Not feeder roaches. Overall extremely unimpressed and feeling sad for the animals in the store. The new owner seems to be dropping the quality of the store.
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December 2023 by Kaylene Abernathy
When I lived in Roseburg, Atlantis is where we went for most of our animal needs. When Morgyn took over and changed it up a little it was amazing. I have also had the pleasure of working for her and with her. I worked at her shop as a fulltime employee and also did rescue related things with her as well. She has never had anything but the best for her animals in mind. She also makes sure her stuff and herself stay up-to-date on information about the animals she sells and the ones she doesn't. She trys to be as open with people as she can about the animals the customer asks about. This shop is her passion. I'm so proud of you and all your staff. Keep up the great job.
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December 2023 by Lauren Swindoll
This pet store is my favorite they are well knowledgeable and polite. Their store is always clean they truly care about their customers!!! 10/10 will always shop here before anywhere else
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August 2023 by Jaime Tennant
Decent selection of animals. Care for their animals could be stepped up. They seem to be low staff, though, so I can understand it.
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August 2023 by Gloria L.
Atlantis Pets and Supplies is a local pet store. I've only bought fish and aquatic plants so that's what this review will cover. They have good healthy stock and knowledgeable people. You get what you pay for. They have a return policy but you don't have to bring back half of what you buy like at fiber places because of sickness or death. So far everything we have bought has been healthy and happy. The staff is friendly and explain everything. I recommend Atlantis.
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August 2023 by Michelle Henderson
Very friendly staff, and great deals for neons and guppies. The people who work there have much pride in what they do, and thats great ❤️
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June 2023 by Hannah T
went to this store recently hoping to shop local but unfortunately i saw roaches running around and i don’t mean dubias….not the mention the anoles looked sickly and thin.
