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April 2024 by SB
Use to be good. Since BiMart Pharmacies closed, horrid. Had great staff, now rude. Business elsewhere.
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November 2023 by Lisa Brandenburger
They don’t have medicine in stock, tell you to come back next day for medicine & still don’t have it in stock. They lie & say your doctor didn’t call something in which I know isn’t true since I’m the one who called. Terrible place.
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August 2023 by Tonya Edwards
You can never get anyone to answer the phone, you have to wait sometimes 2 weeks for them to get your medications filled, not to mention the line you wait in
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May 2023 by Kevin Comiskey
Sadly, they never answer the phone, never have (so far) returned messages. The florist dept answered one time, saying that the pharmacy staff all goes over to the Safeway pharmacy some afternoons to help THEM!I know the BiMart closure was hard on all the pharmacies in town, but... it's not like this is a little local drugstore. Guess I am going to have to transfer everything to the new Aviva pharmacy.
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May 2023 by Stephanie Sprague
You can never get anybody to answer the phone. And it takes a week or more to get a prescription filled..
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January 2023 by Pamela F.
I had an appointment at 2:30 for a Covid booster. I arrived at 2:15. After waiting in line I got to the counter at 3 pm only to be told the vaccine was in the freezer or frig and I would have to wait at least another 30 minutes. I gave up because I would have to stand in line again. This is ridiculous. I will be sure not to go here again. Also they should have a separate line for people that have vaccine appointments.
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January 2023 by Jim Epley
Understaffed, no hustling by anyone behind the counter, attitudes by most, not all of the technicians! Long ridiculous lines most of the time.
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January 2023 by Rick Barns
Pharmacy in Roseburg, Oregon is one of the worst Pharmacy I've ever been to. Had to wait in line for 45 minutes then to find out my mom's meds weren't done,which she called in 3 days earlier.
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November 2022 by Holly Johnson
love the online shopping and pickup. The best part is the fill and delivery employee Brian! I have been doing grocery pick ups there for a few months and he is fantastic! Super fast, friendly and accurate orders. Highly recommend
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November 2022 by Larry Broeker
Albertsons pharmacy remains woefully understaffed and is inept at answering phone calls or responding to voicemail. Unfortunatrly the Bi-Mart pharmacy closed because it provided promp service. I would rate Albertsons a "0" if it were possible.
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September 2022 by Erin Gilley
I was out of town with three medications ready to pick up, only running out of one, and the other two medications were about to be put back on the shelf. I figure it’s no big deal, I’ll pick up the one medication I need when I get back to town - I received no notification that the one medication I needed was going to be put back. I tried to pick it up this morning and they had put away the wrong medication, so one I didn’t need was ready instead. The medication I needed was first filled on 9/1, I received my last notification about it on 9/7, and tried to pick it up on 9/10 only to be told they “only hold it for 30 days.” I asked them to refill the one medication I needed and they said it would be “at least an hour.” I went home for two hours and came back, it still wasn’t ready. Waited 30 more minutes before they finally filled my prescription that should have been ready this morning.
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September 2022 by Skye Bleu
Horrible service. I've been an Albertsons pharmacy customer since KMart closed. Jason I trust with my life.I know everyone took a huge hit when BiMart closed all of their pharmacies. Albertsons has NOT been able to recover from extra customers. Every month it gets worse and worse. They are greatly understaffed. Especially the front counters. They also have this ridiculous waste of time of Pharmacist has to use thumb print before you can be rung out. Doesn't matter if you've been on drug for years. Such a waste of everyone's time especially the Pharmacists. Phone is never answered. Voice mail does not work, etc. I can only assume they are not compensating counter staff to keep them there.45min plus more waiting time is ridiculous when just picking up Rx.
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July 2022 by Monty Walker
Don't call me later for dinner
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July 2022 by Sheila Anderson
LOVE this place
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February 2022 by K Murphy
Not enough employees. Wait in long lines.