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October 2023 by Jacob Helms
I'm done with this store. The staff is lazy and unhelpful and very rude an will insult you if you try to return the wrong part they gave you and make no effort to give you the correct one. I worked as a mechanic for most of my life and this is by far the worst store staff I've ever dealt with. Now if something breaks down and I can't get into town I have autozone in Grants pass same day ship it to me rather than shop at this napa.
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October 2023 by julia thomas
Best parts and service always ask for mike
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October 2023 by Gregory Doty
Small store, but helpful friendly staff.
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October 2023 by N H
Friendly place and always willing to help.
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September 2023 by David Hutchings
Our small town has received an asset in this family run business.They are a great example of the NAPA of my youth. Kind, caring and a wealth of knowledge and experience.
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July 2023 by ray bennett
The ownership and Steph have great knowledge and they always have what I need
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May 2023 by Jon shannon
Good local parts store. Have always treated us well, and always have what I'm after.
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February 2023 by carl hunter
Very helpful and even installed my wipers in nothing flat. I don't know how their prices compare, but they are worth a little extra for the great service.
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February 2023 by Todd Flowers
I'd give zero stars if I could. Was followed by staff, treated like a thief, and was very offended by that! They shall not get another dime from me.
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December 2022 by Erin C
Customer service is phenomenal!! Family owned since forever.
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December 2022 by Sarah Swift
Stopped in with a bad battery and was sent off with a new one installed in 15 minutes!! Absolutely wonderful service and very quick and professional.
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December 2022 by Rosa Aparicio
I am so glad I came here. My chk engine light had gone on and Russ at Napa ran a free diagnostic, added oil to my car (history with issues) and the light turned off!!!!! Now I still need to get my car fixed but with a one car household at least hubby can get to work in the meantime thank you Russ!
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July 2022 by Chuck Cook
This Napa store is close to me and I prefer to support local businesses. Having said this this store served me well. They almost always have the parts I need and if not they have been able to order and get my part quickly. And one last note the staff is very friendly and helpful
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June 2022 by Sheryl Rapp
Gentleman behind counter was very nice and was a great help. Came outside and put reader on my car twice and was very helpful.
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May 2022 by Jules T.
Nice, helpful, decent prices and open on Sundays which is nice for people on road trips like us! Thanks Napa!
