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July 2023 by Aashutosh Vyas
The service here is not good, they continue to deliver our mail ads but no actual packages. Staff is rude. And worst of all the American Flag outside is ripped.
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April 2023 by Jacob Corser
All of the awful reviews are laughable. I've lived here since the dawn of man and they usually do a pretty good job.
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February 2023 by Pelagic Properties
I really don’t understand all the negative reviews. A lot of the explanations are out of the control of the employees. They are overworked, underpaid, and understaffed. I’ve had nothing but a good experience at this location.Keep up the good work, guys! Thank you.
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November 2022 by Elijah Boardman
Ordered 2 CDs and unfortunately this post office marked my address as "incorrect" despite it being less than a mile away. My house is not hard to miss, and now I'm having to jump through hoops for 2 CDs that cost less than $20 ??♂️ Nice job guys
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August 2022 by Julie Knudsen
The postal clerk at this post office has helped me so much. He has gone out of his way to make sure I’ve gotten my packages, even when it was extra work on their part.
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March 2022 by A M
No home package delivery unless you have a mailbox at the street provided by landlord.No notice will be left at your home that you had a package being held at the PO to be picked up.Your package will be reported to Amazon as problems with delivery, (Amazon says package on hold) but … they also scan the package as having attempted a delivery at XX:XX hour, even though no delivery was ever attempted. (Your personal Amazon delivery tracking page will show all this).You will be told that your package will be returned to sender within 24 hours of not being picked up. (It’s at least 15 days, if value is more than $25, an additional 30 days).This is a for-profit business. Anywhere else, this would close.
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January 2022 by Patricia Conway
Have been waiting 6 days for a 1st class letter from my bank.
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January 2022 by Jaimee Jewell-Gladney
Our route drivers leave something to be desired, but rarely leave what you anticipate, and the actual clerks are incompetent in terms of reading an address.
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August 2021 by Diana S.
Staff was excellent. However, they post they are open on Saturdays. Came all the way into town from Wheeler to pick up my mail and it was not. They need to post closed on Saturdays.
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May 2020 by Marisa O'Neil
not only have they ignored mail in my box when the flag is up by putting new mail on top and putting my flag down (leaving what they were supposed to take), but they consistently deliver my mail at 10pm and put my neighbors mail in my box and vice versa. however today is where i draw the line. i looked out my window bc my dog was barking (he was inside) to see the mail lady THROW my package over my fence. not gently either. we have fragile things being delivered and she is lucky this wasn’t broken. I have never seen someone run to their car as fast as she did when i came out of my house. she also has a history of leaving my packages on top of my fence post where it can be seen from the end of the street and basically says “hey come steal me”. i filled out the card to have packages left on my porch. not on my fence, or in the puddle in front of my fence (yes, she’s done that too) and not CHUCKED into my yard. i have filed a report. DO BETTER.
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December 2019 by Ron Vogel
I have 4 different address of mail in my box4
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December 2019 by Karen Gale
Though understaffed, through no fault of their own, they continue to give us personal, professional, and quality service. It can be confusing to those who don't live here full time, especially with Amazon and other suppliers who often won't deliver to PO Box or won't deliver to a personal address. But they do an amazing job trying to make the best of a very limited situation. We are grateful for their hard work. They take such good care of us!
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June 2019 by Richard Evans
I had a package sent by Amazon to a vacation rental house in Rockaway. I even wrote a note to the mail carrier which I taped to the door with the date, my name, my signature and an explanation stating I wanted the package left at the doorstep. The mail carrier took my note and returned the package to the Post Office. I tried to call the local number and only got a fax line. I tried to call the national number and the recording stated there would be a 30 to 45 minute wait. Unbelievably bad service. I can't wait for all of my Amazon deliveries to come by Amazon carriers.
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May 2019 by Heather B.
I lived in Rockaway for 5 years. During that time I had nothing but wonderful experiences with the post office there. Today, almost 2 years after moving away I had a package that was delivered to my old house in Rockaway. I called the post office and the wonderful ladies there were kind enough to track down the package and are going to forward it to me. Thank you!
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December 2017 by mark macbean
Slow, careless, messy and unorganized.