The Walgreens in Redmond is highly praised for its exceptional customer service, knowledgeable staff, and caring pharmacists. Customers appreciate the prompt assistance and willingness to find discounts, which can significantly reduce medication costs. One reviewer shared how a staff member, Morgan, went above and beyond by helping with complex prescription orders, insurance issues, and ensuring all paperwork was handled properly. Morgan’s proactive and compassionate approach made a difficult situation much easier and provided emotional support during a challenging time. This level of professionalism and kindness stood out, with one customer calling Morgan a “diamond in the rough” and expressing gratitude for her help in navigating life-changing events. Despite challenges like being short-staffed and dealing with difficult customers, the staff remains dedicated and kind. Pharmacist Jennifer was specifically highlighted for her thoroughness, genuine care, and for sharing crucial information about medication side effects. Her advice led to a change in medication that significantly improved a patient’s health and quality of life. Customers from nearby areas, such as Bend, have traveled to Redmond when their local store was overwhelmed or disorganized, and they consistently find staff like Casey and Alyson to be professional, caring, and helpful. Overall, the Walgreens in Redmond is known for its attentive staff, expert pharmacists, and a sincere desire to help customers, making it a trusted and valued community resource.
Redmond Walgreens had their customer support act together
May 2024
Employees where amazing! All of them where attentive and very helpful.
February 2024
I live in Bend, but the Walgreens here was such a mess today that I drove to the Redmond store, Even arriving less than ten minutes before they closed, Casey and Alyson could not have been kinder or more professional to me.They absolutely saved my day!! THANK YOU!!!
