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November 2023 by Kelly Stacey
We were in town for a family event when our alternator failed. It was a Saturday so finding someone to take care of it was difficult. When we called Oscar's they moved us to the front of the line and worked late to get it done. And they came in on Sunday to finish and get our back to us. The best customer service we've had in some time.
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October 2023 by Shelley S.
Morning, just passing through, fill up the tank, engine turns over, won't run. Start calling, two weeks, three weeks, no mechanics. Call Oscar's, " Maybe can take a look around five-thirty". They've got a wrecker but I had triple A drop me off. Hung around all day watching the hustle/bustle, entertaining, busy. Quitting time, I'm getting antsy, Oscar jumps into the wrecker loads me up and into the shop. Does a few checks, fuel pump's shot. Calls around, finds an OEM. And then; He's got a night shift! Oscar points down the street at a motel, says "come back 10am". I do, car's ready to go, I pay a reasonable price and try to tip, won't take it, heads off to look at a van. It's a real delight to see this work ethic, I've enjoyed the experience. Oscar's will make it work for you.
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August 2023 by Anne DuBois
Got into a jam at the Fred Meyer parking lot. AAA said they could not do anything. I called Oscars and in 5 min he arrived and I was clear of the jam problem. Free no charge. Ireally like Oscars, they are friendly, fair, and hardworking. I get all my oil changes/check ups done with them. If I need any work I’ll be using them for certain.
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August 2023 by Stephanie Ricks
we were in town for one night while on a road trip when our check engine light came on. of course it happened on a friday night just as every mechanic in town was closing for the weekend. our uber driver mentioned she had a great mechanic who had been working on her car for years and said they’re open on saturdays. first thing saturday morning we called an hour before they opened and minutes after their mechanic byron called me back and helped us with everything we needed even though they we’re actually closed for personal shop repairs that day. how’s that for customer service?! we were so incredibly grateful for his time and expertise that got us right back on the road safely. we are planning to move to bend soon and oscar’s auto repair will be definitely be where we bring our vehicles.Service: Auto engine diagnostic
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July 2023 by Marissa Garza
The previous mechanic that worked on my overheating car charged me for a “new thermostat”. Once my car kept overheating I replaced the radiator too. Still having problems.. I took it to Oscars and they confirmed the thermostat was never replaced to begin with! They not only took pictures to prove it but gave me the original “new thermostat” so I can go back to the first mechanic and get my money back!Service: Auto exhaust system repair
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July 2023 by R P.
Excellent service! Got my Jeep fixed up fast!!! They offered to have a look no charge. I thought it needed a new thermostat but they figured out it was my water pump. They had it done in a day! I'll definitely be going back!!
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July 2023 by Matt Luna
After being blown off two times by Chevrolet of Bend, I decided to give Oscar’s auto repair a call. I explained that I needed to service my transmission and get the fluid and filter exchanged. Byron was able to get to me in in just two days. Throughout the day they kept me updated on the process via text with pictures which I found to be very informative. Any time I need my cars serviced I will look no further than Oscars auto repair. Thank you.Service: Transmission
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June 2023 by Kenny Franco
Great customer service and communication throughout the entirety of my interaction with the shop. I am from out of state and they were able to accommodate me during my travels and fit me into their busy schedule. Called them on a Monday, was in the shop Tuesday for diagnostics and had me back Thursday for a bad clock spring fix. I highly recommend this shop.
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June 2023 by Maureen S.
Tried this shop for an oil change. Was happy with the service. Shop has a nice feel. Will use again and recommend to others.
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May 2023 by Thomas Pepion
I have had to take my car to Oscar's after being ripped off and having a couple of other shops in town completely sabotage my vehicle. Do not go to Exelent Automotive shotty work janeric parts you will come out with more problems than you went in with. And theres Advanced Automotive. I Took both my vehicles to this shop and both came out with oil leaks and then they were trying to sell me valve cover gasket jobs. Both of my vehicles were bone dry and never leaked any thing ever. And the they did and 3 trips just get them to bleed my breaks and clutch cylinder correctly.And then finally I found Oscar's Automotive wich I have now nick named the (CLEANERS) LOL! Because I have taken my vehicles to this shop to clean up all the shotty and janeric work from all the other shops That I've been to in town. They have sence done many different jobs with out a hitch or any issues. This shop is flexible and copassionate professional and theres a sense of genuine relationships building here and Byron is an excellent Customer service Manager who is sensible and understanding. I will not go to another auto shop unless I absolutely have to. Otherwise this is my new CLEANERS / Automotive Shop from now on.?Services: Electrical repair
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May 2023 by Bryan M.
Although any auto repair is no fun and want it to be finished within minutes these guys did it right and as quickly as possible and did it right.
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April 2023 by Kim Yunjae
Having been a loyal customer for six years while residing in Redmond, I highly recommend this establishment. Their service is consistently genuine and transparent, while their pricing remains honest and fair. The passion they bring to their work is truly remarkable. This place is undoubtedly deserving of a strong endorsement.
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February 2023 by Geoffrey Howells
Purchasing an older vehicle, it had a couple cylinders misfiring. Oscar's quickly diagnosed the issue and corrected it. The 2005 ACURA MDX runs quiet and smooth. They also diagnosed things to look out for and plan in the future. Oscar's will be getting my future business as things progress. They use high-quality parts and are straight-forward & trustworthy. I recommend them to anyone in the Redmond OR area.Services: General repairs & maintenance
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January 2023 by Leeann Lance
I just want to say that if you are ever in Redmond and having car troubles you shouldn’t look anywhere else but Oscars auto repair and towing. They are exceptional people with exceptional service. I couldn’t have asked for a better experience with this company. My boyfriend was recently stranded there in Redmond after getting a bad batch of gas from a gas station there. I live about 4 hours away and had to go retrieve him right before the snow storm. Byron specifically was who I spoke with the most. He exceded normal responsibilities of a mechanic shop going above and beyond to get our van back up and running. They also went and picked up my van that was towed by somebody else unintentionally and helped us locate who towed the van. Work was done in a timely manner. Our van is now running great. Thank you again for your exceptional service! They really are genuine people and genuinely care about their customers.
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January 2023 by Kathleen Ryan
Byron was great. Had my car into his shop and within a matter of a few hours the problem was diagnosed and the repairs were done. I'm definitely going to be a repeat customer. Thank you Byron.
