Budget Car Rental is a reliable and customer-focused rental company, according to the reviews. The staff is frequently described as friendly, helpful, and informative, providing great customer service. Customers appreciate the quick and efficient rental process, with some even receiving upgrades without asking. The vehicles are generally well-maintained, although a few customers reported issues with cleanliness or minor mechanical problems. Overall, Budget Car Rental seems to be a solid choice for those in need of a rental car, with many customers expressing satisfaction and a willingness to use the company again in the future.
Super quick pickup. They even upgraded my car! Ethan was super helpful. One of the best customer service people I’ve met. Thanks!
September 2025
Oregon people are so nice and my first experience with anyone when I got off the plane highlighted just that! Team worked quickly to keep the queue moving and to get everyone on the road. The staff behind the desk was easy to talk to. Renting a car is usually stressful. Insurance upsell nonsense… Not in Redmond! Thanks... read full comment
July 2025
Highly impressed with the efficiency and friendliness of this location!
