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July 2023 by Madeline M.
I had a terrible experience with this bank. I definitely do not recommend anyone banking with them. I was hospitalized and was not able to pay an outstanding fee for my car insurance and without any advance notification they closed my bank account. Frankly, absolutely ridiculous and ludicrous. I would absolutely suggest banking with the credit union as opposed to this abomination of a bank..
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May 2023 by Nicole Acuna
DO NOT RECOMMEND TO BANK WITH FIB.Writing this after an incident that happened month of march 2023 on behalf of my parents. My dad went in to deposit just short of $10,000 at this First Interstate bank of Redmond. My dad has a bad habit of trusting people, even though he definitely should not have left the bank without a receipt for proof of deposit, he did just that. My parents do not recall what exact day they deposited but they are sure they went in to deposit. Lady never gave them a receipt, my dad does not remember who the teller was that day. They asked to check the security cameras to see when he stopped by during the time frame my dad says he was there and they said they didn’t find anything. I think you would remember a man coming in to cash a LARGE AMOUNT OF MONEY, no? How does THAT MUCH disappear? Don’t trust this bank with your hard earned money. They don’t have the customer service, care, or ethics to handle your assets. STAY AWAY. ZERO STARS.
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July 2021 by Errin Weller
I received a check yesterday drawn off this branch, my bank has a freaking hold on it, because they can't verify is there is money is there. I need the money to travel on the 30 th of June my bank can't release it till July 2 nd .the prineville office is a joke too. I'll be calling at 9 am when they open . I was smart and took a picture of check so I can get answers today.
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December 2019 by Tyler Kramer
Seems to have a lot of co-worker drama going on. Not real nice lady’s.
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March 2019 by Melissa Reese
The Ladies that are here at this branch are amazing .
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December 2018 by Kelley Cox
Manager was rude, told me she didn’t have the authority to close my account and said she would check with her boss and then never called me back. Garbage service. The tellers I spoke with were nice though.
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November 2018 by K. R. Bachelor
Very professional and friendly tellers, always willing to lend a hand.
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March 2018 by t lippy
Hey--it's a bank. Money In-Money Out. I don't need my hand held. All the tellers are business-like. i would never give a 1 Star review because I got shorted $200. The guy should have brought his mommy to count his change.
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January 2018 by Brian Merrow
I cashed my check and the clerk shorted me $200
