Open 24 hours
314 SW 6th St, Redmond“I recently had an issue that only the local branch manager could assist with. From start to finish, Branch Manager Terri Collins went out of her way to help resolve the issue. There was no gain to her, in fact it was likely a loss in terms of her time spent getting my issue resolved. Terri was respectful, attentive, timely and knowledgeable. She was patient as she explained processes. She quickly gained my trust by simply being honest; giving me worst case and best case scenarios. She followed through with everything she said she would, while communicating changes and progress. I am thankful to bank at an institution where I feel valued as a customer, not a number. Mediocre seems to be the latest standard for customer service. It's refreshing to know that exceptional customer service still exists.”
Open 24 hours
1655 SW Odem Medo Rd, RedmondOpen 24 hours
154 SW 6th St, RedmondOpen 24 hours
900 SW 23rd St, Redmond
“I don't know why this store has such a low rating. They've updated their facility, it's clean, the staff are friendly and helpful! I wanted a special peach liqueur that they didn't have. So, they showed me a catalog of possibilies in which I found the one I wanted and they ordered for me. The only downside was that it took about two months to get it, but they called me to tell me it was in and I could pick it up at the counter.The upside is "I have it!" I'm smiling, and I think they did a great job!!Bill M”