O'Reilly Auto Parts in Prineville provides parts, tools, and accessories with services like free battery and engine light testing. The store offers helpful and friendly staff who are knowledgeable and provide great service. Employees are personable and present various options with their pros and cons. The store is noted for being awesome, with staff willing to assist by lending tools from their free Loaner Tool program. Customers appreciate that the store is open and available even in a bind, enabling them to get necessary parts and complete their repairs. It is a great auto parts store that can order anything needed.
We were out of towners with a bum battery, Skylar tested ours and got us a replacement installed in no time at all. Great customer service, super helpful in answering our questions. Thanks!
May 2025
Very impressed with Skyler‘s service and aid today. Car check engine light I just come on, he ran codes, tested battery with diagnosis and part estimate within MINUTES! Very knowledgeable employee!
February 2025
Skyler Dendy (Asst. Store Manager) is a top-notch customer service employee. He was personable, friendly, and knowledgeable. He presented me with various options and discussed the pro's and con's of each. Excellent job!