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January 2024 by Jessica R.
Unfortunately, I had a bad experience at this market that made me feel uncomfortable. It might be racially linked as I'm a brown latina. I'm new to the area and usually go to the Farmers Market, but I just discovered this place. So, I decided to go grocery shopping at this location to check it out. During my visit I was looking at a salad spinner in the produce area and then an employee approached me to ask if I was looking for the price. I found it strange because the price was clearly displayed. And then another employee made sure to mention to me that the prices at the market are high. Going into this market, I was aware the prices were higher from reading Yelp reviews. But I was hoping to find some gourmet food; as I don't mind paying more for good quality food. They have a good cheese selection. But I wasn't impressed with their meat. It's probably the worst I've had so far in Portland. Moving forward I'll probably avoid this market. Thankfully I discovered a new market called, World Foods. I had a better experience here. I was able to look at all of their tea selection without being harassed. And they have good quality food for better prices.
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December 2023 by Angie H.
I know this is supposed to be a review for a locally owned grocery store, which by the way, is one of my all time favorite locally owned small chain grocery stores, ever!. But I was so touched by an act of one of their employees, that I wanted to share my experience. Jenny in the floral department at the Macadam Zupans is an angel. She has an eye for design and seems to just know the perfect arrangement to create for any person and any occasion. The holidays are a struggle for me and so I decided that I wanted an arrangement to keep by my bedside for the coming days. Jenny created such a lovely arrangement for me with so many little extra touches (glitter, greenery and a little nutcracker to guide me through the next few days). While that alone would be worthy of a perfect review, Jenny herself is an angel walking amongst us. She gave me words of encouragement and was so kind to me that I left feeling more hopeful than when I walked in. Thank you Jenny in floral. Please know that your kind words and gentleness with me today deeply impacted me and gave me hope to get through the next few days. In deep appreciation!
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December 2023 by Garrison Hullinger
Hannah, at the S Macadam Ave, was so helpful with floral items on several projects. She was creative and willing to find a few unique elements for my needs.
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November 2023 by Edward Shane
The products here are great and it's the only grocery story that I've had good prepared food. They carry local produce that always looks good and they remove over ripe items. The only reason I didn't give it 5 stars is because some items are over priced compared to the same items offered elsewhere.
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October 2023 by Serena K.
I'm pretty mad that this was what I got idk why there's so much extra meat, cheese, it's doubled everything which is so unnecessary I did not order it like this and the fact the deli department just smashed it together irritates me because there also expensive 12$ for a sandwich I have to eat with a fork disappointed.
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October 2023 by Kiki M.
The staff is the worst. Especially the ladies at check out. You overspend and they toss your groceries in the bag and even drop an item without a care. This place needs help.
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October 2023 by Al Cricket
Zupan’s is to Whole Foods as Whole Foods is to Fred Meyer.Outstanding selection of items, some of which can’t be found at other grocery stores.The produce area is of great quality, some of it looks like a newspaper ad. Delicious apples, oranges, and anything else you’re looking for.The meat counter is of great quality, some of it looks like a newspaper ad. Beautiful steaks, scallops, and anything else you’re looking for.There are a few aisles with stand out items, such as a dozen or more Jacobsen Salt options, or beer that you haven’t seen in a while.The only bad thing is their price. Dang they’re expensive. Otherwise, it’s a great place.
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October 2023 by Samantha B.
I love the product at this grocery store. I have visited here many times before. What I don't love is the majority of the staff. I have not had any of the different departments treat me well except the bakery department. I ordered a sandwich one time and the woman who helped me acted like I was inconveniencing her. Today solidified how I feel about the workers. My mom left her phone in the phone holder in the shopping cart. When we called to ask if they had found a phone we told them right where she left it. A worker couldn't take 5 seconds to go look, instead they just told us nobody had turned in a phone. When my mom was able to get there about 20 minutes later the phone was right where she told them it was... really? In a store where you paint yourselves as a family owned business who is fresh and in the community you could go out and grab the phone so it is safe until she can get there. In 20 minutes not one person had an extra 5 seconds to go grab the phone? This is so ridiculous. Customer service gets a one star and less if it was possible. A+ for the bakery department though, they seem to be the only ones that care about customer satisfaction.
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September 2023 by Veronica Antal
When we moved to Portland 15 years ago, this was our closest grocery store. We always felt welcomed! I still come here, whenever I go to our old dentist. The selection is amazing, and the staff is lovely, and warm!
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September 2023 by Heath Anderson
Expensive and upscale grocery store. But people love it, and if I had the disposable income, I would too. Great atmosphere, friendly employees.
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September 2023 by Thomas G.
Iykyk always a pleasure to step into a Zupan's. "My" store's on W Burnside, but went into this one after a dental appt. for a coffee and a nibble. Had a HH bagel, toasted w/butter -stop it. We know they're delish. This rave created over HEATHER (barista) and her magical customer service & generous Spirit. Y'all: I'm at that location like only 2-3 times/yr and she (they?) made me feel like a 10 year regular
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September 2023 by Britt Petrovich
Very over-priced market. I only come here if as a last resort or for specialty items (like edible flowers!). I would not suggest ordering from their coffee bar. I ordered a 12oz latte and the "barista" scalded the milk and gave me a 20oz.
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September 2023 by Bossy G.
I LOVE Zupan's. Just not this one. I have been driving over to Lake Oswego when I want to buy more that one or two items. I use to live on the Westside and shop at the Zupan's on Burnside. If I was feeling a little down and moody I would just spend some time in the Burnside store, buy a few cool things, and come out feeling refreshed. The clientele there is a kick in the pants and it is a great place to people watch. I knew the meat and fish guys by name and we exchanged Holiday treats. Then I moved. Now my closest store is this one. It is so loud! My watch went off warning me that it was over 90 decibels the other day. The carts squeak and it is so annoying. The whiskey sour mix is frequently sold out. Why? If it is a good seller then just stock more! The most positive thing I can say is that their meat and fish is the best in the city. In fact, I will not eat meat from anywhere but a Zupan's. Turn the music down. How about some jazz? Watch your blueberry prices! Train your employees how to bag and do not put the bananas under the cantaloupe. And do not charge $10.00 for a serving of potato salad. Oh! put some red wine vinegar in your coleslaw. It tastes like cabbage and sour cream. And buy some new carts.
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September 2023 by Noel Blake
Service, quality and selection are very good. The prices are not. Shiitake mushrooms for $20? Other specialty markets charge 12.99. 16 oz craft brews mostly all go for $5.If you love your Zupans and can afford to pay for the service and ambiance, good on you. For me, it is an occasional splurge that leaves me unfulfilled.
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September 2023 by Ryan Popma
A cute little market with higher end products and prices to match. I usually shop here for specialty items as they don't have a wide variety of products, although what they do have is excellent. Their deli is especially impressive and well done.