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February 2024 by Brensley Stephens
Unfortunately my car was involved in a hit and run which left me with a broken control arm and subframe. I called around frantically to find a shop that would be able to see me as soon as possible. I called Westside and Rod was able to take my car the same day. Although it took longer than expected (just waiting on parts to be shipped/delivered) I got my car back and it looks even better than when I dropped it off. Not only did they fix the mechanical problems, my car was vacuumed and the body is all nice and shiny!I would recommend this place to anyone who is looking for a collision center. God forbid anything ever happens again I will be back.Thank you Rod and the team!
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December 2023 by Mary Bremen
Great place for auto body work. West Side has done wonderful work on my 2015 Prius. I highly recommend them for auto body repair.
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November 2023 by Kennedy Coleman
Rod is the best! Got a nasty scrape on my car and he and his team fixed it up so it looks like new. Paint is perfect and he even fixed some little issues like the lower deflector which had been ripped since I bought it.Rod is super easy to work with and will go out of his way to save you money. He worked through complications with my insurance and payment options and was really kind throughout the whole thing.Thank you!
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November 2023 by Cyd Gann
WestSide auto body, on the NE side, treated our car and family really nicely. Took the dent out of the fender and matched the paint really nice. It took about a week, but that is expected. They communicated well, and we knew exactly what to expect. We recommend them if you need body help.
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November 2023 by Cody McDonald
Probably don’t go here.I was referred here by someone I trust, and I want also to note that it seems a lot of people have had an experience that was nothing like mine, but I think it’s probably important that these reviews reflect as many people as possible, even when some skew away from the average. I truly wish I hadn’t gone here, and a review like this would have saved me so much hassle.I drove my car to the shop after a bumper accident. After looking at the car and signing some papers, the owner, I presume, asked me to get him on a call with my insurance company. I asked him if that was something his office could do since I had already submitted my claim and gave them all my information, but he insisted I do it. So I sat there in the body shop for 30 minutes to hand the phone off to him when the insurance company picked it up. And look, I’m not really interested in telling people how to do their jobs (says the guy writing a novel of a review), but come on. You’re a body shop; you can make your calls like big kids. This continued to happen. They would request I call the insurance company and get on a 3-way call so they could have a 2-way conversation.Eventually, about a month later, I found out it was totaled, in that repairs exceeded the market value of the car. I think now is an important time to note that the car, although totaled, was cosmetically in pretty good shape. None of the lights were cracked, there was a visible dent in a metal bumper, and some scratches in the paint, but I literally drove this car to the shop myself. I had full intentions of repairing it with the insurance money.I called to schedule a pickup time, and they told me that my car was being held hostage until my insurance company paid them storage fees. That made me feel pretty queasy, knowing the shape was just withholding my car for their benefit, and I wondered if this little game was going to increase the storage fees indefinitely. The body shop was incentivized to keep the car from leaving. So rather than push the issue, I just griped to my insurance to pay something to them so that I can get my car out of that trap. Once I got the news that a payment was finally sent, I scheduled a pickup for the first thing Monday morning.When I went to pick up my car, the whole front assembly was torn off the car and stuffed in the back seat. As I said, the car ran, and I had full intentions of fixing it. I let them know I was getting it on Monday morning, and still, I received the car in worse condition than I drove it in. I had to drive home with no blinkers or bumper or grill and some wire holding some trim on. I had to take my car home from the body shop and assemble it myself. The worst part is that every panel was in worse condition than after a literal car accident.Also, this alone is not really worth a bad review, but the office has some weird, culty stuff the “lobby” that gave me the heebie-jeebies. To each their own, though.So yeah, don’t go here. Take 10 minutes and all a couple of other shops.Service: Body & Trim
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July 2023 by John S.
Great experience. Job was done on time at the bid price and the workmanship was excellent.
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May 2023 by Laura D.
This place is awesome. I chose here because of the reviews, that it's a family business, and around since the 50s. They were quick, polite, pleasant, affordable, and did great work. Delivered on what they promised. Turned an aggravating situation into a pleasant one. I've already recommended them to some people and they'll always be my first choice from here on out.
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April 2023 by Lenny G.
I had a scrape that I wanted fixed without insurance. Other places gave overblown estimates, and Westside was reasonable. Then they did an excellent job at the quoted price, all good. Very happy with the cost and results.
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March 2023 by Shiela T.
I rarely write reviews but had to say how thankful I am that I stumbled upon this place. Rod was awesome and was able to do the work quickly. I went to a place up the street to get a quote and was a bit discouraged because it sounded like they wouldn't be able to get back to me for a while so I randomly found Westside. They were able to fix a dent in my car and make it look completely different. So glad I came here! Will definitely be sending my friends here!
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November 2022 by Melinda G.
My car was stolen the end of September. These guys are amazing . The communication and customer service is beyond excellent. It has been hard to get information from my car insurance, I got the answers I needed from Rod regarding the damages done to my car. I read many reviews before selecting Westside as well as they came highly recommended from other repair shops! Excellent excellent excellent!
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November 2022 by Amy Hiibel
My partner and I we’re in from out of town and had an incident involving body damage to our passenger side door. We dropped it off, they fit us in literally two hours before close. Got us completely sorted.Beyond grateful. Such kind and lovely service.Service: Body & Trim
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September 2022 by Jennifer Hilmoe
I got into an accident back in May, WestSide was able to get me in almost immediately when every other shop told me July at the soonest. They weren't on Allstate's "list" but they were excellent about communicating with myself and insurance. Even in the middle of this parts shortage and crazy ship times, they got everything needed and got me back on the road within 2 weeks (there was about $6k in damage done to my front end). And the car runs better than it did pre-accident! WestSide is far from the closest shop to me and while I very much hope to never need body work done again, if I do I will make the trip to them. Thanks, guys!Services: Body & Trim
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June 2022 by A
Very professional and he picks up the phone! I kept leaving voicemails with other auto body repair shops and he picked up the phone every time I called. Great service, highly recommended
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May 2022 by Chase Campbell
Highly recommend! Rod and his team did an amazing job on my truck. When you get service like this you want to pass it along.
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May 2022 by M. E. Lam
Custom painted my 65 Convertible Olds Cut 442.Outstanding work and customer service, Go check Rod out!
