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July 2023 by Lauren A.
Covers the basics really well. In a pinch this is an easy spot to pick of few things. Always have fresh fruit and produce. Nice selection of wine and beer as well. If you are looking for basic things they will be here - super specialized things may or may not be! Due to staffing sometimes it is difficult to get help at the meat department - that being said everyone is really very nice that you encounter. Self checkout is available and fast.
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May 2023 by Kim G.
This is my favorite Safeway, it actually lives up to the name! I call the one in NE Broadway and SW Jefferson, Un-Safeway, because you have to step over people to get in, are often accosted, and watch people stealing on a regular basis. This Safeway has none of those issues and for that alone, it made my shopping experience so pleasant. The store is much smaller than others, but for me, I always prefer a smaller footprint as it makes it easier to shop the perimeters which is where the healthy food is located. It's bright, clean, well stocked. The Meat Department definitely has less options but in the other areas, I found what I needed. Beautiful organic produce, lovely flowers, a Pharmacy in the back, a Starbucks when you enter - all the usual suspects. Plenty of covered parking underneath. Easy access to I-5. This will be my go to when I need to run out for an item I forgot and don't want to deal with SW Jefferson. It's just a little further but totally worth it for a safe and pleasant shopping experience.
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November 2022 by Anthony A.
This is a normal Safeway. By that I mean they cover the basics very well. This store seems to have staffing issues, however they work hard at making sure the customer is first. The deli is always staffed with at least two people. Teh self -check out is alway available and there has always been at least one lane open that is fully staffed. The deli has a combination of hot and cold food. Be careful when buying and ask when the food was cooked. This is at every deli that serves premade food. The store has a fresh bagel, donut and bread area. That's a plus. There's a pharmacy at the back of the store and a Starbucks in the front, which makes this a one stop shop.The manager works hard to provide a safe environment. I've been onsite when they have asked the panhandlers to leave the premises. They do not approve of the homeless living in the parking lot and aggressively going after customers for money. In order to keep us safe, they keep the homeless out of the under garage. Thanks for trying to make a good store.
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September 2022 by Sam S.
When we had transportation I was able to shop exclusively at Winco & occasionally Walmart. When my partner was no longer able to drive, this was no longer an option because they are .5 mi from a bus stop & a grueling uphill slog with 85# of groceries. We had to start Grocery Delivery from Walmart but started shopping occasionally at Safeway when it came to getting our vaccines. We now have LIFT rides but before that I was able to complete a shopping trip to Safeway via bus in under 2 hours, as there's a bus stop in front of the store with a bus every 12 minutes. Even though there's only two checkout lanes available most of the time, the cashiers process items rapidly & are unbelievably compassionate & helpful to this raggedy old lady. And the cute, young manager is FANTASTIC. She provided me a chair to sit in outside while waiting for my dab.
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September 2022 by Ken L.
Rude unprofessional employees Said "excuse me" to one lady and she goes "YEAH?!!???"
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August 2022 by Robert S.
Yesterday I was at this store. Bought groceries and tried to get $60 in cash back. The cashier didn't have any money in his till except for 5's. The cashier asked Alana a manager I believe, if she could get more money for him. Alana went to another employee and ask her to do it. I went to use the ATM while they got the cash. It was at least 5 minutes later and I was still waiting. The cashier asked Alana how much longer is it going to take. Alana looked at me and curtly said "soon" with a smirk on her face. Not, oh sorry it should only be a couple more minutes please be patient with us. Her smart mouth response and attitude was not necessary. I said that's not a very good answer and it's not my fault that she has a cashier open with no money in his till. That set her off. I told her she wasn't acting professional and she said that she is usually professional except when people are being mean and then she continued to berate me. I never raised my voice but perhaps I did have a tone that she didn't like. She continued to act like a toddler vs a manager and yell at me. She wouldn't stop. She couldn't hear me because I wasn't yelling, so I used sign language. Not proud but I flipped her off and that stopped her from ranting. She screamed don't flip me off and ran down the stairs out in the parking lot. I guess to calm down. I've been going to this store for years. Alana usually gives fairly good customer service but always seems to have an "edge" to her. Good customer service (quick and efficient) but not friendly. I hope she is able to handle customers better in the future. Other than this one off experience this is a pretty good store. Clean, not crowded, plenty of parking and good customer service.
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July 2022 by Georgiana F.
My review is mostly for the order online and pick up part of the store. Honestly, I'm very picky about my meat and produce and was reluctant to let someone else pick them for me. Reluctant no more, Kaylee is a rockstar and always chooses exactly what I would and has excellent communication for substitutions when needed. Thank you so much! Also love Rosemary, I will wait in a longer line when she is working. She always has a smile and is so kind, a gem. The guys in produce are always friendly. Olga in pharmacy is also great. Meat department does an excellent job cutting the meat, not all Safeways do. I go at various times of the day and can't say I could tell you who the manager or assistant manager are. Have been going here for 22 years and its always been that way. Would be nice to see their presence once in a while. Maybe I do but they don't wear uniforms like they used to, dunno. Deli seems to have quite a bit of turnover, but have a great selection and always slice the meats exactly how you want. Bakery always has very fresh French bread type selections, love the jalapeño cheese bagels and the doughnuts. Overall a clean store and pretty well stocked, thank you.
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January 2022 by John M.
The pharmacy here is truly terrible. The staff is surly and slow. They absolutely refuse to answer their phone and when you call the main store line they either refuse to connect you with the pharmacy or put you on hold until the call times out and you're disconnected.
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June 2021 by Ana R.
This is a solid Safeway. What I love the most is that the Kosher section is ample and always well stocked. I have never used the pharmacy so I can't vouch for it, but the OTC and personal necessities aisle is always stocked. I noticed that some products need to be picked up at customer service in the front of the store. The self checkout area is easy to access and use.
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May 2021 by Kirk M.
Hah hah they sent me a link to a digital coupon for Kashi Cereal and it's the worst price that I've ever seen for that product. I just bought the same cereal at Freddie's for a dollar less, regular price.
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May 2021 by Chuck M.
The digital coupons are such BS. I did what I was supposed to do and it didn't show up on my receipt. Someone at the store said it happens frequently.
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May 2021 by Kristi Bull Notz
Visited pharmacy to get Covid Shot for my son. Staff was super helpful throughout the store. The pharmacist made my son feel calm by her professional demeanor. He really liked the care she took with him
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May 2021 by J.B. E.
Sold me a chicken that turned out to be rancid and probably a week past spoiling. Doubt mine was the only one! Also the customer service is very unreliable though I'm sure they're understaffed these days. I'd like to give them the benefit of the doubt but I don't think I'll be going back.
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December 2020 by Angela P.
No customer service due to understaffing. No social distancing possible in self-check area. Parking lot is nice.
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November 2020 by Diane H.
We put in an order of over $100 on Saturday and scheduled the delivery for Sunday. We got a phone call from them saying it would be later than scheduled. Fine. Then we got an email saying it would be delivered on Tuesday. Fine. Tuesday comes and no delivery. Husband contacted them and they say they never got our order. Very upset now. Will never recommend their delivery.