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March 2024 by Tony J.
If they moved any slower it would say United States Postal service on the door. Customer service is terrible, 10 plus people in line and two cashiers. How do you say we have changed our business model to online service without saying we prefer that you do banking online.
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March 2024 by ross king
It really sucks when you got to go inside 7 people working behind the counter and only one teller a line all the way out the door every week every time really makes me want to switch to a credit union very unhappy with their customer service it just really sucks when you're looking at seven people looking at you and only one is actually working as they're watching the line grow bigger and bigger
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February 2024 by Luis mario Gonzales
System failure. I arrived at my appointment time and was not attended to because another person was late for their appointment. I clarify it was not the fault of the staff
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October 2023 by Harold Roth
The WORST service ever. Standing in line watching staff stand around talking with one another instead of focused on the customer - the WORST!!
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September 2023 by kris geissler
This branch displayed poor customer service. Sloth-like slowness. I had to wait so long that I thought I was being punked.
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August 2023 by Miss Friendly
I'm a customer of wells fargo.I went in to have something notarized. The teller told me that they "don't do that "I went to my main branch, no problem.This location is out of touch.Please inform your employees better!
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May 2023 by Sally Wilson
I was so impressed with the professionalism and kindness given to me. I showed up without an appointment yet the Manager Jered Johnson was so attentive was able to get the assistance I needed. I was attended by Cherry Pearl, whom immediately went above and beyond to assist me! Both Jered Johnson and Cherry C Pearl are amazing, polite and knowledgeable. They made my visit a wonderful experience.
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May 2023 by Frank Reynolds
Usually a line, but not to bad. You may have about a 15in wait at the most. That's been my experience, at least at the 102nd and Halsey location. Pretty friendly employees, but sometimes the could have an extra teller helping. I'm ok with this bank, that's why I bank there..
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July 2022 by Steve Nefstad
Always friendly, professional and competent. Enjoy my time when I have to be there.
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April 2022 by robert weir
A local pizza place charged me twice, i wanted the second one taken off, i dislike the telephone automated system, and avoid it at all cost, so i went in to talk to a banker, and get it sorted, there was only one banker, and she said to call the automated service number, i tell her i would prefer to be helped by a banker, she sais she is the only one, and that she cant help me, she is busy, the ENTIRE BANK WAS EMPTY, LITERALLY! I OOK AROUND AND SAY YA LOOK AT ALL THE PEOPLE. she gets super annoyed with me and sais i can make an appointment, im asking her again, can you please help me? im an older guy, im handicapped, so she used my phone, and called for me, then handed me the phone. she litterally could not have been less helpful.
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March 2022 by rachel merrimon
I haven’t had a problem with them until now all the tellers have always been nice I don’t have an account with them anymore so they would use my old bank card as a second form of ID no problem today I ran into their lovely Karen she refused to cash my work check and my work banks through Wells Fargo so the check has Wells Fargo‘s name on it. She kept demanding for my Social Security card I don’t carry my Social Security card with me I don’t know anyone who carries a Social Security card with them unless you want it to get stolen
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October 2021 by Big Deal
No banker what a waste of time waiting in line a hour just to find out they don’t have a bank
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August 2021 by Linda Calvillo
It was closed! At 5:30
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April 2021 by benisimon
Lately, this Wells Fargo branch ( located on 122 and Halsey) in Portland, has a substandard treatment for their customers. I am a WF customer since 2001, and I was treated today with no respect when I went there to clarify a Wire Transfer issue. I waited half hour till someone asked me what I want. Then refused to help me and suggested me a schedule after 2 weeks . My issue was an urgent one , but the banker did not want to listen to me. Unbelievable. I wanted to talk to the manager and that opportunity has not been offered to me . The banker told me that the manager will call me, but never happened . And the activity was not busy today , only few customers were here .I am thinking not to go anymore to this branch ! They have no respect to their loyal customers.
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March 2021 by Richard C.
tried to open account here could not find some one to help me. Onpoint set me up no problem. Transferred account from Bof A all is well.