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June 2024 by Joshua
Nicest, most attentive team of bankers I’ve ever met.
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May 2024 by Joe D
Long review short:
The staff here is amazing, Wells Fargo is a classic big bank and has all the good/bad that comes along with that.
**I only gave this 5 stars for the workers here**
Had an amazing experience both times going here. The front desk person (didn't get a name) Patrick and Ryan were all friendly and seemed like they genuinely wanted to help! Had amazing attitudes and were very pleasant to work with.
However, Wells Fargo sucks compared to the local options or smaller banks. The (amazing) staff here is held back by the ridiculous policies at WF.
I walk in to get a simple replacement credit card. Instead of just work with the friendly bank tellers... the bank tellers are forced to call the regular 1-800 wells fargo number and then have me confirm all my personal information (again) for 30 minutes to someone who struggles to understand me.
Really? The process was a waste of everyone's time and money when the bank teller could have just confirmed and ordered everything???? They even had to confirm all my info before calling the 1-800 number... they could have done this in 5-10 minutes but instead everyone's time was wasted... give the bank tellers more power!
Not to mention this is my FOURTH TIME ORDERING THIS CARD to multiple addresses!
Use a smaller bank if you can. If you have to use Wells Fargo, I'm glad this is my closest
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September 2023 by Maia Halverson
To be fair, Wells Fargo will never get more than 3 stars regardless of how nice their employees can be. This spot only gets two. No dedicated parking and the building was dripping on me while using the ATM.
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November 2022 by Chad Lawver
Opened an account with Wells Fargo after seeing promotional advertisements. They charged a $10 monthly service fee for each month after it was open and never provided the promotional amount. In order to close the account, they're requiring me to send a hand written letter to their unclaims department on Vaughn St. You can't do it over the phone. You can't do it online. 0/10 for Wells Fargo. This is legal theft.
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August 2022 by J Stit
There is an employee named Rebecca who is extremely rude, disrespectful, and racist. She made racial comments to me about being white and I should have enough money to handle my business properly. I am no longer banking with Wells fargo. I would run from this branch and this chain as far as you can
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March 2022 by John Brian
We'll see
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February 2022 by Sk Swan
We'll see
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February 2021 by Mike Michalek
It's closed but atm is working
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June 2020 by Mary Kay
This branch is never opened the one on NW 19th Avenue in Portland. Finally one day I discovered it was opened people were walking in. The manager was very rude wouldn’t even let me in to make a deposit. She was nasty. I used the atm my card got stuck in the machine and nobody in there would help me. I had to call Wells Fargo customer service. Will never use them again.
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November 2019 by Tina Ratliff
Never open. 9-5 Mon-Fri and here I sit in the parking lot lobby doors locked on a random Thursday at 1pm. Would be great to deposit my check so I can pay rent. Not the first time. Guess they make their own hours and the sign is just a suggestion.
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November 2019 by Robert Dumas
They treat you very well at that branch. I have never had any problems with this branch.
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October 2019 by Kendy C.
I was a customer of Wells Fargo for 18 years, I always maintained a positive balance but when I lost my job of 10 years unexpectedly I ended up over-drafting. While waiting for unemployment to kick in Wells Fargo closed my account due to a negative balance, which I understand. Despite my account being closed I went in to cash a birthday check from my mother for $50 and a class action lawsuit check for $100. Given my history And the small amount I was cashing I didn't think I would have a problem. They refused to cash the checks for me, which I guess if it's policy I understand. What I don't understand is why they treated me like I was a piece of garbage because of it. I was clearly going through a challenging time and the way they spoke to me was humiliating. I had a car loan paid off through them- lines of credit paid off, credit cards- 10s of thousands of dollars always paid back on time. This was the first time I've ever had any financial issues and they made it clear they wanted nothing to do with me. Thankfully I just got a new job and in a fortunate turn of events am purchasing my first home. This is business they would have had, had they treated me with respect and kindness during a hard time in my life.
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December 2018 by Corwin McAllister
There's some really nice people working here, especially this one tattooed brunette with the interesting perspective on existence. How do I know this? lol Because she and her supervisor were trying their damnedest to be patient and understanding with me when I grew irate over a restriction that I should have made myself aware of; I was acting just like my entitled dunderhead redneck customers, though thankfully sans macho posturing.
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July 2018 by Bristol Kelley
Friendly, helpful staff that is always happy to see and help you. POSTSCRIPT: My latest visit here revealed all the long term staff (the only branch I know that had that) was gone. The new teller was fine but what the heck happened to all the old, great staff?
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May 2018 by Bailey m.
I just switched to this branch because it is close to my home. Everyone is always so nice, welcoming, and helpful here. (And at every Wells Fargo now that I mention it)
