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March 2024 by Alex D.
I had the pleasure of visiting WatchWorksPDX, and the experience was nothing short of exceptional. Upon arriving early for my appointment, I was immediately greeted with warmth and professionalism. The staff not only presented the model I was interested in but also took the time to show me several other models, enriching my visit and broadening my options. The salesperson was incredibly knowledgeable and patient, walking me through the intricacies of each design. What struck me most was their honest and sincere feedback to my barrage of questions. It was evident that their primary interest was in ensuring I made an informed decision, rather than just making a sale. WatchWorksPDX has earned my highest recommendation for anyone in the market for a watch. Their commitment to customer satisfaction and the depth of their knowledge made my visit an enlightening and enjoyable experience.
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January 2024 by Kate O.
Just can't stay away I guess. Came in on some other business and to pick up a little something for someone special today, and once again, great service. Sam was there to greet me and help with my needs. Friendly, chatted a bit--realized our excellent taste in music and got me on my way. Again, no sales pressure, just a boutique atmosphere, and a fun place to find great timepieces at a good price (new and pre-loved). I have great peace of mind with these folks. Thanks again!
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October 2023 by C Renifer
Be aware that they do not do repairs on watches, even though they come up when you search "watch repair".
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October 2023 by Eric Wolf
A beyond – satisfactory experience! Sam and Max were professional and efficient. I took my Rolex to Ben Bridge for repairs and after a week of them having it in their possession and no phone call back to update the status of the repair I was forced to call them. I was informed it would be 4 to 6 weeks before they could even tell me if they could fix the watch and what it would cost! it was missing a small pin in the safety clasp on the bracelet! I took it to Watchworks and Sam said if they couldn’t get a pin they would make one. A week later my watch was finished. The jeweler did indeed make the little pin and it worked perfectly and they charged me $25 which included polishing the bezel and the bracelet!! To say I was impressed would be an understatement and I would not hesitate to recommend this wonderful business and their fine old-school craftsman! I give them an 11 out of 10!! ???
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September 2023 by Frosty Gill Jr
I had my first watch meeting with an Authorized Dealer with Sam of WatchWorks. I'm a middle aged dude but I was crazy nervous. Sam was patient and thoughtful and kind and informative and I left the visit feeling more excited about watches and more comfortable asking questions in the future. It was truly the best visit I could imagine. Thank you Sam!
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September 2023 by Jaffer K.
I was born and raised in the Portland area and left in 2016 (right before the city really went downhill). I saw the story on national news about how they were looted by criminals and many gullible residents of Portland support criminals over law abiding citizens. They had to leave downtown for security reasons and many luxury brands such as Omega and Breitling had to drop them from being their authorized retailers since they require window displays and now they are an appointment only retailer. I was visiting Portland last week and I bought a Omega Railmaster with them since it was a good deal. I recently bought an Aqua Terra 3 months ago and was going to wait until next year for my next watch. The deal on the Railmaster was great and I really wanted to support a local business from my hometown. Honestly I think that city of Portland is too lucky to have them and they don't deserve them and they would be much more appreciated in a different market! They are too good for Portland and it's failed government for providing basic law and order.
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September 2023 by Frosty G.
I had my first watch meeting with an Authorized Dealer with Sam of WatchWorks. I'm a middle aged dude but I was crazy nervous. Sam was patient and thoughtful and kind and informative and I left the visit feeling more excited about watches and more comfortable asking questions in the future. It was truly the best visit I could imagine. Thank you Sam!
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June 2023 by Brandon S.
Went in to verify my Rolex watch I bought. I just a walked in and Alex took a look for a few minutes and verified it's legit. I appreciate the time he took to do that. 5 stars.
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June 2023 by Shane Gallagher
This company has great customer service. I have purchased a watch from them and had a watch serviced. I was completely pleased with their quality of service. I will purchase from them again.
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June 2023 by Jaret Prokay
Best experience I’ve ever had with a watch dealer. Sam is extremely knowledgeable and shows true passion for what he does. I HIGHLY recommend making an appointment with Sam and purchasing a time piece from them. I will definitely be back and and refer others as well!
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April 2023 by Jake Schweinfurth
Local company that has done great work in the Portland area for years and years. Amazing service. Went and got my grandfather’s vintage Navitimer serviced. Thanks a ton for your hard work Sam. Can’t say enough good things about this team. I trusted them with one of my most prized possessions! You should too :-)
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March 2023 by Zack Zibrosky
I have purchased 6 watches from watchworks and will not go anywhere else. Sam is absolutely amazing and knowledgeable. Their pricing, honesty, and knowledge in unparelled!!
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October 2022 by Kirk Bristol
I have been visiting Watchworks for years now from before their most recent move. I have bought and sold several watches with them. Sam is a great associate to work with. The number one thing that I appreciate about Watchworks is that you can trust them! There are so many scams out there these days both with both buying and selling. I would not want to buy vintage anywhere else and will not risk selling an expensive watch over the internet to somebody you totally don't know. I feel lucky that Watchworks then is local to me. They warranty everything they sell and will make it right if there are issues. I have also had a watch serviced through them. A great, friendly, trustworthy business overall!
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September 2022 by Ian S.
My Rolex bracelet didn't seem right... I called, they scheduled a same day appointment, diagnosed the issue, and corrected the problem. Then they sized the watch perfectly. 20 minutes.
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July 2022 by Alena K.
I was inquiring about selling one of my watches via email with Sam and the service that I received through email was so helpful and professional. I also asked if they had a specific Daytona I was looking for, they didn't have the one I thought I wanted but he did send me the links to the ones they had in store. I came in the same day to sell my watch and Sam asked if I wanted to see the Daytonas and he brought me all the options they had in store. Needless to say when I tried on my favorite one I was in LOVE. Sam was not pushy in trying to sell it to me which I really appreciated. I also really don't need much convincing when I fall in love with something haha. This is the BEST customer service I received from start to finish super top notch service from both Sam and the owner. Thank you so much for my dream watch!
