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June 2024 by Dulce Mendez
I visited the photo department on May 11 at 12:30 and the blonde woman did not have photo order and not helpful acting as if she’s doing me a favor by answering my questions and pretending she doesn’t know anything . People should find another job if they don’t like customer service. I’ll post her name here later since I forgot to catch her name today.
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April 2024 by Rajat Singhal
Least helpful and super rude staff
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March 2024 by Tazia A
I was here on Saturday buying hair conditioner and rubber bands. It really sucks having to pretend I’m not aware that I’m being watched, followed, & racially profiled. I’d avoid this location if you can and they’re not discreet at all.
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January 2024 by Solara Salazar
I just need to rip off the bandaid and find a new pharmacy. This location is always either out of meds (but doesn't notify you until you show up for pick-up), sends out texts that meds are filled and ready for pick-up (when they're not), insanely long lines with long wait times, and pharmacy closures without any notifications. I dread having to fill a Rx here each month, because I know it's a going to be a 100% guaranteed hassle.
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December 2023 by Ron S.
Lines were way too long to wait to buy Covid test. I ordered same day delivery from Amazon.
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December 2023 by samuel quandt
No bathrooms, even for customers! Fred Meyer or Winco are easily a better option than this place.
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November 2023 by Elizabeth Titus-Yoakum
The pharmacist, Tess is completely unprofessional and hostile. My doctor's office and the Fred Meyer pharmacy team confirmed that her reputation is extremely poor. I know Fred Meyer is a competitor, but they said that Tess 'doesn't know up from down'.My doctor's office even recommend that I use 'anyone else' to fill my prescriptions.The rest of the team is polite and helpful but extremely understaffed, hours are hard to gauge because this location often has to close because of staffing issues. I hope Walgreens priorities appropriate staffing levels before the whole team burns out!
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November 2023 by Ray Hudson
Yesterday I used the automated system for a prescription refill. After completing and saying no I didn't want another. It told me to hold for a pharmacist. After 17 minutes of being told I had one call or ahead of me. I hung up. Today. I call just to check on that prescription, no record of it in the system. I was put on hold. After 28 minutes waiting i hung up. They really need to fix their system. ?
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September 2023 by Alex Griego
I’ve never used the pharmacy, so I cannot speak to that. But every time I come to this Walgreens, the staff are rude and are unwilling to help or answer questions. When they do have security guards, they are unnecessarily confrontational. I understand there are staffing shortages and people are under stress, but I’m not going to continue to spend money at a business that consistently treats customers poorly. I love Walgreens but I would recommend visiting another location
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September 2023 by Will Beyer
As a disabled senior on a fixed income I want my prescriptions delivered. In my last order the bag was torn and taped shut. My $500 of heart meds were gone . Now Walgreens has my $500, either Walgreens or FedEx has my meds and I am screwed with nobody to help
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August 2023 by Max Miller
I visited this Walgreens location at 8:50 on Thursday night right to inquire about a prescription from the pharmacist before their hours ended for the day.Within 10 seconds, the security guard dressed in a vest for armor and with weapons on his tool belt followed me directly to the pharmacy area and stood within six feet of my personal space.I asked him what's ul and he made up excuses about his actions of following me and standing so close. This made me extremely uncomfortable and unable to shop for items near the pharmacy because he was sitting in a chair directly in front of the shelf.I asked the security guard to please back away and give me some personal space because he was making me feel uncomfortable and I would like to browse in peace. He then proceeded to verbally harass me, calling me a "tough guy" and asking if I want to "get out of his store."I walked to the refrigerators area instead and picked up two Gatorade type beverages and because I was talking to the security guard at all, the store manager came over and very not subtly whispered to the security guard to watch out for this one and Instructed him to continue his behavior Instead of trying to talk to me the customer respectfully and deescalate any kind of uncomfortable situation.After I commented on this unfair treatment and described my experience struggling with post traumatic stress, the manager Richard Informed me that he is denying me service, that he has the right to refuse service to anyone and he is refusing to take my $20 cash for two beverages and a pack of playing cards.Because of this situation, I asked Richard, the store manager for his business card and the number for Walgreens corporate and and he asked me to leave the store. But I asked him if he was trespassing me and please call the police because I am calling to file a formal complaint in front of all the staff and customers.Richard the store manager was watching me and listening to the entire phone call and the security guard was still standing behind me menacingly and commenting his opinions on the interactions that I was having on the phone call. After listening to my narration onto the recorded customer service line the manager finally gave the security guard some eye signals to pause his behavior and walk elsewhere.I fully intend to escalate as far as possible with Walgreens corporate and any kind of legal representation that may assist me in having this discrimination.In fact, the entire time that I've been standing on the public sidewalk near the parking lot to type this message, the security guard has been standing outside the entrance of the store watching me. I believe to observe and make his presence known.I do not think that we need Bruce Wayne or Batman type security guards in this situation. This is not a comic book or Gotham City and I am not a criminal.I was shopping for electrolytes and water and the store manager, Richard decided to refuse me service because the security guard and himself was being extremely unreasonable.You are not supposed to treat customers or anybody this way. It is unacceptable.
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July 2023 by Toi Irvan
They are always closed due to lack of staffing ! This is the only walgreens that we have in the area and people need their prescriptions!
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July 2023 by Mika Lynn
The staff here are the definition of above and beyond. A friend forgot their water bottle at checkout and the cashier came outside chasing us to give it back. He was very polite and chatted while we were checking out as well
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July 2023 by Meows Cuddles9
The guy that's was working there called out to us after we left the store and gave us back our water bottle that was purple ? he is been at the front register all day killing it he is awesome and a great worker too
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July 2023 by shannon hampton
I come to this Location alot right down the street from where I Live. Staff are friendly but just to many Homeless hanging outside begging and stealing
is on lockdown because of the
