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June 2025 by Eric Bowler
This has to be one of the worst businesses in any industry, period. Meds are never ready in a timely fashion or at all. Walgreens would be better off closing this location and starting from scratch elsewhere.
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May 2025 by Sarah Radcliffe
The reviews are true
Defo not coming here again for a pick up - came on Thursday as was told it was ready for pick up - then got here and was told to come back later
Came back on sat waited ages then they said they lost the prescription and asked me to wait whilst they refill it - still waiting
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May 2025 by Leslie Vega
It’s been very hard to get in touch with someone in the pharmacy, I been on hold for 26 minutes now & the store doesn’t seem to know how to transfer me over. I’ve called twice already & all I want is to know if my prescriptions are ready since I am transferring over to this pharmacy as well. Once I got a hold of the pharmacy the worker was very nice & helpful. Thank you sir for helping me get my prescriptions set up. I am a very patient person but it seems like this store manager isn’t. He is very rude & unprofessional. Store #5952 please do better with management.
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April 2025 by Jeff Schwarz
Not necessarily but at the store but the ivr or automated system for Walgreens pharmacy gave me a notification letting me know my meds were available for pickup I went to pick them up on Friday found out that I was not able to pick them up until Saturday then I went in on Monday yesterday and found out that my meds are still not available for pickup and then I have to wait to be texted still have not been texted it is now Tuesday we will see how this goes May update net at the review if it goes positively I'm already disappointed that my meds are more than 2 days late does not seem to be a Walgreens issue could be an issue with the provider could be an issue with the medication but thus far my experience at this Walgreens customer service has been friendly the pharmacist has been friendly.
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April 2025 by solduncan
⛔️ DONT CHOOSE THIS LOCATION ⛔️❌ UNDERSTAFFED FOR 2+years🚷50 minutes on HOLD for NOTHING. Cause if you see the picture is right by their lunch break. I knew this about this pharmacy. Doctor sent it there by mistake and can’t be transferred online so I would need to TALK TO SOMEONE. Now I see I’m not the only person. Literally the WORST Walgreens in the area. I feel bad cause they are all nice and super overworked, literally they can’t be 4 people at once. Wish they d hire enough staff
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March 2025 by R
Avoid this place at ALL costs!
It took Four visits for our Son’s stimulant medication- and they still could not figure it out.
I will never Rx my Patients medications to them.
They should be closed.
They have No idea what tbey are doing.
I have never - ever - seen such a cluster like these fools. Avoid at all costs. Fred Meyer filled in 15 min. Absolutely pathetic.
0 stars.
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February 2025 by Annie Slots
I love working here part-time as a person with special needs. The job tasks are a lot of fun. Working on expiration dates is my favorite thing to do at work. The managers and coworkers are wonderful to me. I always look forward to coming to work.
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January 2025 by Lori Henriques
We just had a positive experience with your pharmacy and your retail area thanks to three of your employees: Miho, Anthony, and Sierra. All
three are efficient, helpful, and kind.
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July 2024 by Paige
The pharmacy here is a joke. After another Walgreens had given me the wrong amount of a medication, I tried to track down the correct amount. I spoke with a floater pharmacist, Ken, who was very kind- and he notated that he put the correct medication to the side with my name on it, so it wouldn’t be distributed to anyone else before I got there. Due to insurance, I had to wait an additional day to fill and couldn’t pick up same day.
The following day I received a text message stating that my medication was out of stock and needed to be ordered. I promptly called and spoke to Stephanie(pharmacist) who I can only describe as being rude, unkind and unprofessional. When I explained my situation, she laughed. Laughed! She then asked me, verbatim “isn’t there something you can supplement with over the counter until we can get your medication?” I didn’t think I heard her correctly. No, Stephanie, I cannot supplement with something over the counter for an infection. She then tells me that another Walgreens (miles and miles away) has the medication. When I specify the dose I need she tells me they don’t actually have that one but she’s just “letting me know what they do have.” Why do I care what they have if it isn’t the correction medication, Stephanie? At this point I’m so frustrated I began to cry. I had been back and forth for days with incompetent pharmacists and my medication that had been specifically set aside for me was sold under her watch. As I’m crying she says to me in a raised tone “MAAM, you’re being too much.” She then puts me on hold and someone else picks up-I’m now speaking to someone else (this individual was actually very kind and helpful). Stephanie, you are in the wrong field of work. Your job requires empathy, kindness, professionalism and unmatched customer service. You are dealing with sick people, who are often at their most vulnerable. You possess none of these skills and I hope for your own sake you do some self reflection on your behavior. I have notified Walgreens Corporate of this as well. Having a pharmacist like this on staff is a danger to all patients.
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June 2024 by Kat B
This Walgreens used to be good and now it’s a you know what show. It looks like a mess back there. Last time I was here they had lost someone’s medication, and they closed the drive through so you have to go in even when you’re sick. Definitely time to find a new pharmacy. I know plenty of other Walgreens that are great so I can only assume it’s a management or staffing issue. They seem totally overwhelmed.
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May 2024 by Irma Lopez-Medina
Customer service is terrible. Unfriendly staff.
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May 2024 by Michele Wittig
I hate writing poor reviews but I had a very disappointing experience in the photo department here. My boss ordered a photo print to be placed in a "custom floating frame" as a gift for a friend. $49.99 for a 5x7 print in an 8x10 frame.
First, the online order was incorrectly processed. It was supposed to be ready the same day. Several weeks later I called to follow up on it and after much searching, I was told someone must have erred and marked the order complete but didn't actually make the product. (We were not charged.) The digital upload had since been deleted so we had to start over again. We did, but couldn't finalize the online order (it kept saying something was wrong with the data input) so I went into the store and ordered it on the photo department kiosk.
A day later I got a phone message that it was ready for pick up but when I got it home and examined it closely, it looked terrible! In a floating frame there is a clear plastic backing that the photo is attached to with 2-sided tape, then that's covered with glass and put in the frame. This results in a transparent area between the photo and the frame - hence the "floating" image. This is not forgiving; the glass needs to be clean and clear. It was obvious they hadn't even cleaned the glass before putting the frame together. It was cloudy, and there were particles of lint and/or dust between the glass and the clear backing. As a minor additional downer, when you looked at the back of the finished product you could see the 2-sided tape strips, which would be fine, except that they weren't even applied neatly. They were partially stuck down, then half folded over themselves - just really sloppy. Honestly it looked like a child did this part. Unacceptable for something intended to be a special gift.
I called them and very politely explained this, and asked if they could fix it (just the clean glass issue - didn't even mention the tape at first). If it was just a matter of removing the glass and cleaning it I would have simply done it myself. But the frame is a type that really isn't made to be disassembled once put together. I wasn't even sure how to do it. Here's the worst part: Not only did they NOT even apologize for the problem (I mean, I was REALLY nice about it)... the guy told me that Walgreens really shouldn't be selling this product because the employees don't have the tools to make it right. He offered to look in inventory to see if they had another of the same frame so they could redo it. But with what he had told me, there was no guarantee it would look any better! If they're not trained to have attention to detail and aren't provided the tools (I'm thinking a dedicated area to assemble, lint-free cloths for cleaning the glass, probably a rubber mallet to tap pieces of frames like this into place) why on earth would I have him redo it?!!!
My husband and I ended up figuring out how to dismantle the wood frame, then carefully cleaned the glass and plastic backing, and put it all back together. Spent over an hour doing this. Again, the cost from Walgreens was $49.99. Wow, terrible service and a big disappointment. I would have just asked for my money back but my boss really wanted to give this gift to her friend, so we had to make it right ourselves. Had I known... I'm sure I could have had a 5x7 print made and purchased my own 8x10 float frame for a lot less than $50 + runaround.
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April 2024 by Paul Logan
After receiving a call from the pharmacy telling me my prescription was ready, I arrived only for them to tell me that not only had it been cancelled, but that I had never received the message I did. Completely unreliable communication and a total dismissal of my explanation. I strongly recommend avoiding this location.
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February 2024 by Charlie Kawasaki
Often understaffed leading to long waits or closed drive-thru, or surprise closures. No need to use this pharmacy when Fred Meyer is just a block away and much better
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February 2024 by Diane Brusseau
Pulled into Walgreen’s, went in and shopped. Came out and car wouldn’t start. Amazing guy named Newton from Walgreens asked if we needed help. We had already called AAA. Took over an hour to arrive. He invited my son and I to hang inside since it was cold out. He was friendly and very personable. There was another gentleman inside working the checkout. He was nice too. You just don’t see kindness like that anymore. Kudos to both and to Walgreens for hiring such great customer service employees. PS - AAA showed up and battery was jumped. Thank you Newton for making a bad situation tolerable!
