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July 2024 by Michael Crupper
As a prescriber, there is nothing more frustrating than needing to speak to the pharmacist at a pharmacy and being unable to reach them. I needed to determine if a patients prescription from a different provider was current and if there was a better option for the patient. But I've waited on hold for longer that 20 minutes twice. Total waste of valuable time. If you run a professional business, hire the staff necessary to run the business professionally. (Typed while on hold.)
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June 2024 by simon h
I hate that I got switched from Fred Meyer to this pharmacy. My very first prescription. They messed up and gave me the wrong dosage. They’re constantly messing up. Five days ago I arrived to pick up a prescription that they said was ready… It wasn’t but they promised it would be ready that afternoon. Here it is five days later I go to pick it up and they say they’re working on it! Could I sit and wait? They offer no apologies even when they messed up my prescription dosage they offered no apologies. I literally hate this pharmacy.!
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June 2024 by Matt Szalinski
This place has weird vibes. Always understaffed and usually has several rows of vacant shelves. I try to avoid coming here but sometimes you can’t avoid it for the pharmacy stuff close by.
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June 2024 by Michael Rizzo
I waited in line for 30 minutes, watching most of the customers in front of me leave without their medications. When I reached the front, the pharmacy tech told me my prescriptions weren't ready. It had been two days since they were submitted, so I asked what the holdup was. She went off on a rant about people quitting and having to be in on her day off. I asked when I would get my medications, and she said I could sit and wait for an hour to get them. I told her I didn't have the time to wait, so I would come back tomorrow. She said if I didn't stay and wait then they wouldn't be ready for another week. At that point, a chubby man with a goatee came over and informed me they'd be happy to cancel my scripts "out of spite" so I left.
This pharmacy is completely dysfunctional, I would avoid it at all costs.
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June 2024 by Oyar Esu
Pharmacy staff are polite but they seem perpetually understaffed and disorganized here - long waiting times during peak hours and communications (phone, text alerts) are inconsistent. Wouldn’t recommend should you need medication during an emergency.
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June 2024 by KJ Arathoon
They lock everything up, and then don’t hire enough people, or pay them enough to care. I waited 10 minutes for someone to come help unlock allergy meds, and eventually left without getting them.
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April 2024 by Shannon Llewellyn
Store # 5572.
Aside from the perpetually empty shelves, I went into this location today and there were zero shopping carts in the corral. I asked the cashier where the shopping carts were and she said there was only one and it was being used. After I picked my jaw up from the filthy linoleum floor, the MOD said this was by design. Nope. Never again Walgreens.
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March 2024 by Katie G.
Today I came in at 2pm to pick up my prescription, to see the pharmacy shuttered and several people already standing around waiting. The pharmacist decided to make their own new long lunch break while the line of sick people standing around just grows. This is unacceptable. Their employees need to manage their time properly and not make their patients suffer. The store itself is dismal enough with it'a grimey floors and post apocalyptic feel, but this is too far. Leaving sick people standing around other sick people because someone wanted a longer lunch break. I'll be transferring my prescriptions elsewhere
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February 2024 by Tenant Verification
Wow wow wow ! I am switching from the trash MLK location where the staff are rude , degrading and disrespectful!! One call to this location and I was treated with kindness and professionalism! Whoever is answering the phones at Lombard location at 11:15 am on a Sunday :: THANK YOU!!! I appreciate it more than you know sir !!!!
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January 2024 by Bea M.
This place is a joke. Last time I went there, there was an argument going on with a customer. It's dirty in front and if there is security they are just looking at their phones. Maybe the pharmacy is good but the store sucks and reporting them to corporate! Would give zero stairs if I could.
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January 2024 by Naomi Zielinski
Amazing store! Clean and very nice service! Best pharmacy service ever! No line- very helpful while I had presentation problems and needed them by tonight! And it’s Christmas Eve! Very very nice!
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December 2023 by Alan DeCambra
Absolute chaos in this store that gets louder the closer you get to the pharmacy
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October 2023 by Moriah Burdick
Good stock, clean store
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September 2023 by Ben
If depression was a business and not a mental condition..... Walgreens would be it. I dislike the few times I need to go here. Ghost town USA
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July 2023 by Justin Ceron
They do cash back
