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April 2024 by Naomi Zielinski
Amazing store! Clean and very nice service! Best pharmacy service ever! No line- very helpful while I had prescription problems and needed them by tonight! And it’s Christmas Eve! Very very nice!
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March 2024 by Shannon Llewellyn
Store # 5572.Aside from the perpetually empty shelves, I went into this location today and there were zero shopping carts in the corral. I asked the cashier where the shopping carts were and she said there was only one and it was being used. After I picked my jaw up from the filthy linoleum floor, the MOD said this was by design. Nope. Never again Walgreens.
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February 2024 by Tenant Verification
Wow wow wow ! I am switching from the trash MLK location where the staff are rude , degrading and disrespectful!! One call to this location and I was treated with kindness and professionalism! Whoever is answering the phones at Lombard location at 11:15 am on a Sunday :: THANK YOU!!! I appreciate it more than you know sir !!!!
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December 2023 by Alan DeCambra
Absolute chaos in this store that gets louder the closer you get to the pharmacy
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October 2023 by Ben
If depression was a business and not a mental condition..... Walgreens would be it. I dislike the few times I need to go here. Ghost town USA
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May 2023 by Madeline Medina
If I could give it 0 stars, I would. Don't come here for passport pictures??The most disgusting pictures I have ever seen of myself and I love myself to the fullest. They deadass looked worse than mugshots and I was questioning my entire existence because I could not believe how fugly that picture was. The lightening is absolutely trash and the customer service was rude. Don't waste your time, energy, and money for a picture here, but at least you can get a refund just bring your receipt because they will give you attitude if you don't, but they'll give you attitude if you do have it too ? Like ma'am why are you mad asking me if I have the receipt if it's literally in my hand, like I work in retail too I know the rules? Anyways go to Passport Immigration Photos on Broadway, TRUST ??✨
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May 2023 by Dun G.
Getting medication here was so frustrating and horrible. I came in with a prescription and waited for what seemed like forever for two people ahead of me to get through the line. That's not too bad but not the best. Then I was told I'd have to wait twenty minutes for my meds, pretty standard. I waited for over thirty minutes which is fine, but they called my name over the intercom or whatever it's called and I was sitting RIGHT THERE. You saw maybe four people, you couldn't remember who I was? But I was still calm by this point- these things happen. Where the one star review comes from is the rest. I came up to the pickup window and was immediately told to wait in line. I thought I was in the wrong so I got in line again. Waited in line for forever again. When I got to the window the lady asked if I had been called- yes I have YOU PEOPLE CALLED ME. So she said I wasn't supposed to be in line??? And to go to the pickup window. Now I'm annoyed. I go to that window AGAIN and the guy there looks annoyed? I said my name and he sighed "oh" then refused to make eye contact again and muttered whatever he was reading off the warnings and shoved the bag toward me. Why are y'all being so rude? I get it- I was in sweats and a big hoodie with messy hair. I AM SICK. My appearance is all I could gather would have made them so rude to me- but maybe they always are? Also I noticed the chick at the window overly chatty with some dude ahead of me and offered everyone but me free Covid tests to go. What gives?
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April 2023 by Angela Tyrrell
Great place to grab some quick medical supplies and candy and cards toys for kids and also beauty supplies
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April 2023 by T J
This review is for the pharmacy. Big thanks to them, they are overworked and understaffed but they somehow manage to be kind, caring and patient and do their best to help sort things out when Dr.'s make mistakes and insurance creates hassles.
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March 2023 by Angela scheel
They allowed me to schedule an appointment for something they don't have. Went to another store where they did have it to find out you have to be a certain age to get the immunization. Why couldn't they have bothered to say anything about it before I scheduled twice?
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February 2023 by Whitney P.
If it was possible to give a "negative stars" rating this Walgreen's location would get -10 stars. I will NEVER step foot in this particular location EVER again!!!I've shopped here for 20+ years, if I just need to purchase a couple items quickly. The past couple of years this location has gotten increasingly worse to the point where now it's truly an awful, horrible, frustrating experience every time!!!* There are no shopping carts or shopping baskets (the kind you carry). There is literally no way to carry multiple items while shopping, other than using your own two hands. So, if you're shopping for multiple items, good luck :(* Shelf after shelf has empty, un-stocked items, always. * A lot of the items that are in-stock are locked up. And since they're always under-staffed it can literally be a 15-20 minute wait for the ONE EMPLOYEE who has a key to come unlock what you need. I waited 15+ minutes to have a $3.49 bottle of nail glue unlocked *eye roll** Horrible customer service! The employees would rather stand around gossiping and talking with each other vs. help customers. And if you ask any employee a question there's a 50/50 chance whether you'll get the correct answer.* If you want a printed receipt, be sure to ASK the cashier before your transaction is complete! I purchased some work-related items, so I wanted a physical receipt. The cashier didn't ask if I wanted a receipt she just rang up my stuff, I paid, and no receipt printed. Then she turned her back and started chatting with her co-worker. I (very politely) asked for my receipt, she turned her head slightly towards me and said "it will be emailed to you" then turned back to finish the conversation with her co-worker.
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January 2023 by Alison H.
No offense to anyone working here, but do not get passport pictures taken here unless you want to pay $17 to really humble yourself with the worst photo you've ever seen in your life. Take a photo at home and just get it printed
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December 2022 by Anna D.
Always slow and understaffed. Photo prints are awful quality, visibly pixelated even though originals were high resolution
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October 2022 by Nelson
After arriving at this store to purchase 2 greeting cards around 10am today, I was the 2nd customer in line behind another who was at the register getting an adjustment from a previous purchase. The lone cashier was having difficulty so she called an older gal who appeared to walk from the nearby photo dept., possibly a manager because she took over the transaction. As time passed the waiting line grew to 5 customers. The customer at the end had just stepped in the store and grabbed a gift card off a nearby rack to purchase. As the "manager" walked away from the cashier, the last customer asked if he could pay for the gift card, he apparently didn't want to wait even though he had just stepped in line. The "manager" walked to a nearby register & began the transaction for the gift card, in spite of those of us who had been waiting. I then left my spot in line & stepped in behind the customer paying for the gift card & laid my purchase on the register counter. Once the "manager" completed the gift card transaction, she immediately shut down the register, glanced at me, turned her back, & walked away without saying a word. ABSOLUTELY RUDE!!! If this so called "employee" doesn't like waiting on customers, she shouldn't have a job especially at Walgreens, ESPECIALLY if she is in fact a "manager". Even though I live in the area and have shopped at this store in the past, I WILL NOT BE BACK! Not even for future prescriptions pick-up. UNBELIEVABLE!!!
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September 2022 by Sariah Lehman
It takes a really long time to get help and when you do the people are rude. For your own good, NEVER get pictures printed here. They don't let you look at them before paying and they come out AWFUL. Consistently bad experience.