-
November 2023 by Sheena D.
I took my suv to vo. It was making a clunking noise he said it was the roders and brakes he put new The sound didn't go away so I took it back he said the clicking was I need an oil change so he did an oil change that sounds didn't go away I took it back he said it was the axle he put the new axle didn't go away took it back he said the axel was defective went back because the noise didn't go away so he put a total of 4 axles on the left front tire and the sound didn't go away so I took it back he said it was the right axle so he put a new right axle and the new CV shafted The noise never went away so I took it back and I told him it's still making the noise and it's even louder he said that he drove it he didn't hear nothing that it was quiet so when I go and take it to him I ask him to come out and listen but his wife told me he was too busy to come out and she argued with me saying sarcastically oh vo the only one that can hear it and I tell her no but he's the 1 working on my vehicle so I want him to listen so he came out he heard it he says oh that's the noise I'm so sorry I didn't hear it so he said he could fix it So I left it he calls me that it's ready I asked him what was wrong again he said the axle was defective he put a new one on so that's a total of 5 axcels on 1 side still the same sound so I was just fed I paid probably over $2000 for everything he did to it and the sound is still there so I took it to a different mechanic and they said that it was the Lower arm control suspension control arm and ball joint my whole entire steering column was loose and my tire was wobbly the mechanic says he has no idea how vo could miss something like that. I'm very disappointed he didn't even try to make it right every time I asked to speak with him his wife always told me he was busy and the first time I went in and I explained to her what was happening she told vo that the brakes were making noise not even close to the reason why I brought the car in I always told them to call me before they do anything so I know the price and his wife would never call me they would tell me once I got there or we did this to it and it's just really bad business so I would never recommend these people
-
September 2023 by Isaac Baldock
The emergency brake on our vehicle failed about a year ago, about 6 months after it was replaced It failed and it was fixed without chargeService: Brakes
-
August 2023 by E.A. Gray
I called about my radiator and they said they can't help me because they can't get the part. The parts are available everywhere and easy to get. I told them I'll go get the part if they don't want to and then they said no your car is too old.It's unfortunate they looked for a reason to no work on my car even though it is easy to work on, not too old, and parts are readily available.So much for the good reviews.
-
July 2023 by Robin B.
I was so happy with the repairs they have done to my car. Everybody was so friendly and keep me up-to-date on what was going on with my car.I highly recommend this place !!!
-
June 2023 by Mark Tabor
I have been doing business with Vo for nearly 20 years. His work is great.He is honest, his final bill is equal to or less than his estimate.Today, He helped me out of a time crunch problem i had even though he was busy and short staffed.I can not say enough nice things about this family run business!Thank you Vo
-
May 2023 by Julie Hopper
I've been trusting VO with my auto repairs for close to 20 years, and I wouldn't take my car anywhere else. He does quality work for close to half of what other shops charge and he also does everything he can to save you money. Like troubleshooting issues before coming in and his turn around is quick! No 1 week in the shop. You'll have your car back the same day or shortly thereafter. I've had my car towed 30 miles to him and still saved money. He's told me before that by being affordable and taking good care of his customers, it will bring him more business. That's 100% true. I send everyone I know to him. Plus, he and his wife are super nice people!
-
May 2023 by l miller
Car was over heating. We replaced it three months ago by another person . Called here to ask for help. They found found out the thermostat wasfrozen. They did an amazing job. Very honest My friend sister passed away and came in town for her. They helped him and they fixed it same day. ??I will not go anywhere else again I love this place.!!Services: Exhaust
-
April 2023 by Michael G.
I used to trust this shop - but I feel like they are now all about $$. I have been taking my vehicles here for years - and referred many people to them. I had a repair a few weeks ago and had to go back for the same issue. They did not offer any discount and took no ownership of the their work the first time - charged me full price for the second repair. I understand that cars can be tough to diagnose sometimes, but I expect a level of warranty for work - especially within 30 days. I will never go to Vos again. they lost a loyal customer. I will look elsewhere for service.
-
March 2023 by Christina Song
Vo and his wife are straight shooters and they have helped me out so much this past year on my aging Subaru. I am rough on my car and have put a lot of miles on it since purchasing it. They are fair and practical and they consistently have made sure that they can help me prioritize what I need to get done. Please give this small auto body shop your business! You won’t regret it!
-
February 2023 by Steven Clapp
My wife and I have used Vo's for 20 years. They are the best mechanics in Gresham. Very fair and they seem to be able to work on any car. For the past 4 years they have worked on a BMW 328i. So they are flexible. Fair prices too.
-
January 2023 by Mimi Kardima
This place is the one to go to!!! People here are very honest, and do an impressive job. They’ll never scam you! Thank you VO and crew for doing such an impeccable work! I highly recommend this auto repair to anyone looking for honest and top of the line service!Service: Auto maintenance
-
January 2023 by Matthew Bertolo
Based off of what friends have told me about their experience, and also did not post a review, i would like to make a suggestion. When a customer comes in an asks for a specific repair, do that. Feel free to suggest other repairs you might think or know to be required, but by all means do not remove every fuse that isnt required to start or drive the vehicle. Give your suggestion and/or recommendation and respect the customers decision after informing them. Dont take it upon yourself to do what you want without the owners knowledge or approval.
-
November 2022 by Julie Mccalmont
.always good service..and most of all very honest you can see that he is always full of business because of this.Been with him for a very many years.I highly recommend him!!Julie Mccalmont .
-
September 2022 by Jason Laureno
I asked around for a qualified, reasonably priced mechanic and I kept hearing the same name: Vo's, Vo's, Vo's. Not only is this a great shop, they're ridiculously fast and friendly. Vo's keeps me on the road so I can take care of MY business. My go-to shop, for sure.Service: General repairs & maintenance
-
September 2022 by Trisha M.
I bought my car in after backing in to something like an idiot. I could tell immediately that I damaged my exhaust somewhere. I went to Vo's years ago for a different repair and they were fantastic. This time, I told them the issue and left my car behind, confident that they would find the issue and get it fixed. However, it should have been a red flag where the woman up front tried to tell me that my catalytic converter had been stolen, even after I told her exactly what happened.When I got the call with the quote, I was told something else was damaged so I went ahead and payed about $450 to get it fixed assuming that that included the exhaust repair. That was a mistake. When I got my car back I payed and went to leave and noticed that my exhaust still wasn't fixed. I immediately turned around and went back, only to be told by the owner (I assume) that he was never even told about the initial complaint in the first place. He told me to leave it behind again and it would be looked at first thing the next day. The next day I got the news that the exhaust in fact DID need to be repaired but it would cost me another $360. At this point, I was so frustrated that the issue wasn't addressed in the first place that I told them no. When I went to pick up my car, I told the woman at the front that I was there for a puck up telling her the make and model. She walked to where the keys were kept and walked back in with an untagged key asking if it were mine. I was honestly shocked when she just handed me a key, not even knowing if it went to my car. Fortunately it did, but put in the wrong hands, someone's car could have been stolen easily! I will never be going back and I am extremely disappointed with how I was disregarded and I felt like I got the "runaround". I would suggest looking somewhere else.
