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February 2024 by Jesse Mercer
Great selection but of the 6 times I've been here, they haven't opened at their posted hours 2 of those times. 12:00PM shouldn't be a difficult time to be into work by. The cashier here seems to get distracted very easily and service can take way too long when there are more than 2 customers in the shop.
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February 2024 by Judah Roorda
Awesome shop, I love chatting with Matney and Nick about games, they’re super welcoming and have a huge selection!
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February 2024 by Gene M
Good prices and lots of selection.
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February 2024 by Miguel Zepeda Jr
Love this place. Been coming to VGW since I was a kid. (Foster location)
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February 2024 by Craig Miller
They came in and opened up for me and my son. I highly recommend these guys because they are amazing and my son is so happy they buffed his extremely scratched game to a mirror finish. I will definitely be back due to the huge amount of used older games and consoles. I almost cried when I saw everything from my childhood under one roof.
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January 2024 by Jeffrey Kuang
This will be a long review but I don't recommend for poor customer service and communication. They're super nice people but poorly organized. Don't get repairs done here.I went in with four ps3 controllers to be repaired. I had to wait an hour because they only had one staff working doing a trade and then they told me it seemed like it wasn't fixable which frustrated me as I wish they paused the trade and checked-in with me sooner. However, they still accepted to try to repair and reported that someone would contact me about updates.However, I never got a call from the store at all. I had to periodically call VGW for updates on the controllers on whether it'd be fixed, how many would be fixable, timeline to be fixed, etc. Then, when I call I get different information every time (the time it'll be ready for pick-up, the amount of controllers that are fixable, the cost).When it's finally ready for pick-up, I go to the store and they tell me straight up they LOST the controllers! Couldn't find it anywhere. They call the Molalla location to figure out where it is, they don't answer. They have me wait as they try to look and then I had to go back to work so I tell them to call me back and offer my phone number as they're like, "Oh your contact information is on the controllers so no need" but what if they don't find my order?! I wasn't leaving until I left my phone number for them to call me. They report they'd call me end of that day and they never did.A few days later, I call AGAIN because they never called me for updates or if they found it. Then they said it MAY be in a vehicle that goes between the two store locations and that they'd get back to me by end of day. Did they call me for an update? Of course not.I kept getting so confused each time I called them getting different updates over time (all 4 controllers are available for pickup, 2 controllers are actually available and the other 2 weren't, etc.)I had to call AGAIN and they said it was lost and that they'd offer me 4 OEM controllers for the original price that it'd cost to repair 2 controllers ($45) but I'm not comfortable with that as I feel like it's "Hey we lost your property, so to make up for it we're striking you a deal." I don't think that's justifiable for the amount of time wasted and poor communication and service. I eventually got to talking with the owner and they said they still had my two broken controllers at the Molalla location, and claimed that I had picked the 2 fixed controllers up on 12/26. At this point, I was so god damn confused I had to chuckle a bit. How would I be able to pick it up if I was never NOTIFIED that it was ready?I believe that they mixed it up and sold my controllers to someone else. They claimed someone picked it up under my name but when I asked for transaction information, none of the credit cards matched my personal cards, so this is what I think: They never contacted me that they were available since I had to CALL EACH TIME for updates. I think that they then thought that I wasn't picking it up and exceeded a certain amount of days where they feel the person wouldn't pick it up and decided to sell it as part of general inventory. If that really was the case, how was I supposed to know if they never contacted me that it's ready?So now they'll give me two refurbished OEM PS3 controllers (not originally mine) and my two broken ones for free. Was it worth wasting my time after all this time? No. Not even giving me cash/store credit for the value of 4 controllers would make me return. The owner kindly offered to drop them off at my home to make up for lost time, but enough time was wasted.
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January 2024 by Mellanie Boeckel
This is probably one of my favorite retro game stores I’ve been to! Piles and piles of games to sort through I love the vibe
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January 2024 by Justin Shinn
Awesome store with pretty much anything vintage you're looking for. Awesome staff is super helpful, nice, and best of all, knowledgeable! There's a reason they're still around and Game Crazy is not. I visit the store every time I'm in town, regardless of if I'm looking for something specific or not.
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January 2024 by Angelyka Cava
It was pretty much impossible for my partner and I to get any help from this place even when standing near the counter viewing the handheld games. We were there for about ten minutes staring at a DSI hoping for some help to view it. They'd spend too long helping specific people at the expense of other customers. The people inside aren't too friendly and the store itself isn't very nice looking or neatly organized compared to other retro game stores. I was wondering if others have had bad experiences here too and even one of my friends said he doesn't enjoy VGW very much due to bad service. Prices weren't that amazing. I'd highly recommend either Retro Shark Gaming, Retro Game Trader, or Side Quest for your gaming needs instead.
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January 2024 by JJ Purcell
Best collection for 360 and PS2 games I can find, it's awesome that the clean games for uber inexpensive, and the ability to buy and sell loose games is always a plus.
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December 2023 by Eric Storm
Very informative staff. They pretty much know everything about games, systems, and controllers. My only slight complaint is that the store is rather cluttered and things are a bit hard to find. That is to be expected though with a pre owned equipment store. And it means they have a very large selection. I would recommend. Especially if you are looking for hard to find games or older games and video game systems.
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November 2023 by Jaime DeAnza
Used game stores are always hit and miss. From the presentation and associate interactions with would be customers. The store is a complete cluster, dirty and uncared for. The lack of organization makes browsing the selection a chore instead of a joy.The associates have a nerdier than thou attitude which is fairly expected when going into these type of places. However coupled with a condescending attitude about explanation of buyback prices as well as looking for any particular item to replace broken items that may be considered hard to find.I was really excited to take my son to such a place however the environment was not anything I would ever want to subject myself or my son to ever again.I appreciate the selection and the prices however I was able to find the items I needed/wanted online without the attitude.
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November 2023 by Ocean pickle
I've visited numerous second-hand game stores in Portland, Oregon, but this one stands out with its remarkably affordable prices. The variety of games they offer is impressive, and the customer service is top-notch. The staff is friendly, knowledgeable, and always willing to help. If you're a gamer on a budget, this store is a must-visit!They also have a bunch of classic games
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October 2023 by Joel Rodriguez
My favorite place in the city and possibly the best place in the Portland area for your video game needs. I've bought and sold many games and am always met with good, friendly conversation from the people working there who really know the ins and outs of retro and modern games alike. Their selection is astounding, prices fair, and service is above and beyond.
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October 2023 by Katie Morgan
The staff was extremely helpful and polite, fixed my bent joycon in under a minute, and didn't charge anything for it. Great store. 10/10.
