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February 2024 by Jessica S.
So I am not a fan of the idea of Victoria secret. However, I recently lost 70lbs. I had no idea what my bra size is. I was greeted by a lovely saleswoman. She measured me, found bras to my liking, and I as very professional. In my 20's, I shopped there all the time. Because I could. Being able to shop there again, is amazing. And to have someone so sweet and knowledgeable was amazing. I wish I remembered her name. She deserves all the kudos. I'll be back.
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January 2024 by Jocy Fajardo
Great selection of items at this location! Staff was welcoming and was able to help me find what I want. Store was very organized
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January 2024 by John Wick
Very nice place
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January 2024 by John Robinson
Good selection. The best in the metro area.
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January 2024 by Megan Ososke
Good variety of under garments. Not best for larger people. Expensive. The cashier line snakes around the store. It took 20 minutes to check out. Almost got out of the line. More cashiers and staff that offers to help rather than having to track someone down would be nice.
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January 2024 by Yulia
I used to thoroughly enjoy shopping at this location, but lately, I've noticed a decline in various aspects such as customer service, employee, and product quality. Consequently, I decided to switch to online shopping with the option for in-store pickup, aiming to save time and simplify the process. However, during my recent visit, I encountered some issues.Upon arriving, a newly hired employee seemed unsure about handling online orders and directed me to the register. Unfortunately, there was only one staff member initially, and another one arrived later. Both customers ahead of me faced problems with their purchases, leading to an unexpected wait of over 20 minutes. This experience left me questioning the purpose of ordering online for in-store pickup if I had to endure a lengthy queue.When I requested to speak with a manager, the cashier responded with, "I'm a lead, how can I assist you?" I explained that my intention was to save time through online ordering and pickup for convenience, but it seemed counterproductive given the circumstances. Regrettably, the cashier informed me that there was nothing she could do to expedite the process.While waiting in line, I noticed that two of the TVs displaying VS commercials were out of order. This added to the overall sense of confusion and decline in the store's condition.
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January 2024 by Nancy H.
I visited this mall with my daughter who lives in Portland. We were here the week after New Year's, so it was pretty busy in most of the stores due to after-holiday sales and the extended "Boxing Day" spirit (lol!). Lots of folks returning or exchanging gifts they received or checking out if there were any sales going on. Suffice it to say, the stores were busy, and this Victoria's Secret was no exception. I was surprised that the mall's Pink store was not attached to this Victoria's Secret store. I have never seen these two stores not attached. (The Pink store is on the same floor as this VS, but around a corner, not visible from VS). They were having a sale here and there were bins of undies and bras in circular displays, categorized by size (for the most part. Many items were put by customers in the incorrect bins, so you really had to sift through them all to find what you want). But find things, we did, and at a pretty good price, too, so we were pleased! I like how a friendly employee greeted us and offered us a basket while we were looking through all the bins. I would say this VS is typical of all the other VS stores I've been in. Same merchandise (naturally), same basic store lay-out, same price points, same everything. So if you like this store in other cities or malls, you'll like this one here. It's very typical of the VS brand, in every way.
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December 2023 by Vlade Past
Looks the same like any other Victoria's store. Looks grear...
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November 2023 by Jennifer Elliott
When I came in, a massively annoying individual named Rosemary wouldn’t stop talking and almost following me. She told me her name a million times so I wanted to make sure I left her name in this review like she so desperately wanted. The store was organized though and they had what I wanted in stock so thats actually nice:)
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September 2023 by Joe K
Friendly service. The sales team was very attentive. I bought a bra and after wearing realized it was uncomfortable. I took it back and exchanged it for another which is quite comfortable. This exchange took place without any hassle.Great store, great team! BIG UP GIRLS!!!
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June 2023 by Melissa Dezsofi
Amazing quality of products. Love the sparkly floor as well.
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April 2023 by Veronica Villegas
Great group of ladies. They were very attentive and I was able to get measured for my bra size. The girl that helped me was so kind and patient. She definitely knew how to do her job. I give it up to her and the girl in the front entrance for making my Victoria Secret experience wonderful.
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March 2023 by Yulia Kharitonova
Good selection of underwear but they've unfortunately discontinued my favorite model. Instead the trend for most underwear in the store these days seems to be a massive waistband which is neither comfortable, nor feminine. But if you like big waistbands, go for it.Used to have nice semiannual sales, but nothing too exciting in the last year. I struggle to like the new lounge wear aesthetically.
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February 2023 by A. S.R
Love Victoria secret but I highly recommend to get measured by a older woman with experience. The gal that measured me (she was standing in the front) was too careless although I told her a little about my post partum body and breasts. She just simply didn't care. She measured me way too small. I am partially to blame yes but it's a terrible feeling to spend 200 dollars on the wrong size because I put way too much trust into a 19 year old who could care less. Just a heads up, ignore the younger women in there and get actually sized by someone with experience.
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February 2023 by Samuel Johnston (Sam)
Not very inclusive sizing, associates did not engage
