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December 2023 by TLrnZ uUVoX
Eve has been the best! The best customer service I have had, ever - hands down. Really everyone at this Verizon store has far exceeded my expectations and really saved the day for me for multiple visits. I mostly have worked with Eve though and I have walked in with a headache and out with a smile every time.
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December 2023 by Denise Keen
Ryan went above and beyond to help me upgrade and add phones and lines to my account, in the most cost effective way. Loveliest people and best service, I only go to this store.
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November 2023 by Lyllian Iongi
I walked in this morning to set up a new phone line and walked out very happy! Ryan was very kind and helpful throughout the process, not to mention he was multitasking helping a few other customers. The service was efficient! He also welcomed me to return if I needed further assistance or had more questions. Thank you again Ryan!
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November 2023 by Miles Cash
Unbelievable customer service! So extremely quick and amazing follow up calls 2 days later to make sure we got the rebate after we failed to disconnect our trade in properly. It was a delightful experience and we got unadvertised deals.
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November 2023 by mj Wiggins
Ryan was a wonderful problem solver. He worked thru my new phone/ new sim problems with patience! Much appreciated! I only wish your phone support was more accessible .
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November 2023 by Samhita Reddy
If you ever need a Verizon store, this is the one!Ryan was the paragon of customer service. I walked in with a complicated billing situation, and was misinformed by the Verizon corporate customer service line (which has nothing to do with this store) that I should show up to a store and they'll help me figure it out. At the store, I learned that that wasn't really true, BUT Ryan did everything he could to eventually get my billing issue sorted out anyway.I could tell he was going above and beyond to help me, and based on these other reviews, it seems like that's how he operates all the time. He was consistently professional, friendly, and worked to solve the issue in many different ways - even though it wasn't technically his job to do so.
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October 2023 by Cabins at Belle Lake
Eve is the whole package. Smart, friendly, very helpful, with a beautiful smile to match. She solved my problem I have been trying to solve for 4 years in 15 minutes and managed to help to other customers who just walk into the shop while she was helping me today.So she was helping 3 customers including me with that great smile, no problem I got you attitude. We need more humans like Eve. Thank you so much Eve, for solving my problem and being awesome while doing it.
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September 2023 by Jean Marie Husted
Ryan treated each person who walked into his store with respect and gave his full attention. He explained thoroughly and found me a fantastic deal! When was the last time you left a Verizon store spending less money? Even with buying a brand new phone, my monthly plan was lower. I won t go anywhere else.
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September 2023 by chucknonverbal
Jonathan and Ryan are simply terrific: Helpful, honest, and ready to give the most personal customer service around. I am most often a cynical, doubtful consumer but they have turned me around. A very special store. Go try them out!
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September 2023 by Goob M.
I am very grateful to have found this store location. The associates working during my visit went above and beyond, helping me find and install the perfect case / screen protector my phone needed. Ryan was very patient with all my questions, and knowing I wouldn't make it to the store before closing stayed open so I could get what I needed that day. Thank you, thank you, thank you. (A53 case / the McMinnville guy).
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August 2023 by Don Cross
Great store and staff! Eve was great! She assisted me with understanding my bill and went through a detailed explanation of it. She DESERVES a raise! Thank you for the excellent customer service!
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August 2023 by Brooke Smart
Smooth and easy experience upgrading my phone. Jon was very knowledgeable, helpful, and got me on my way quickly. Highly recommend this location.
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July 2023 by Nell Carpenter
This was the smoothest cell phone-buying experience I've ever had! There were a lot of people in the store but Justin expertly navigated all of our needs with such a good attitude. I will absolutely be returning and recommend this spot to anyone with verizon needs!
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July 2023 by Darren Thomas
I know. I get it. Going to a wireless retailer is usually not a great time. But, this Verizon store was awesome because they have great customer service. Eve was amazing! She got me switched over from my old provider and set up with a new phone in no time. She was very transparent about all costs and the whole process. Low pressure. Easy-going. I highly recommend this location!
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June 2023 by Dice Roles
Well let me start by saying don't believe everything you hear. I myself had one heck of an experience with Verizon's direct customer service rep. This individual started by treating me with much respect and dignity then took care of me to the fullest like I have never been taken care of by any cell phone company out there. I was so impressed. I would like to say again. Thank you for helping me with my phone service. It is well appreciated.
