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August 2024 by Shasta
I don't often leave a 1 star review, but this location certainly earned it. Well done, the short version is they couldn't find my package the first time, to which I spent 4+ hours running around to different offices (because they told me it was sent to my old address) only to wind up back here, which they then somehow miraculously found it the second time.
Since I'm a fan of venting on the internet, here's the full story for your reading pleasure... After waiting in line for 20 minutes for a simple package pickup that had the wrong address on it from the sender and the site saying it was held at this facility, I went down to check myself... They couldn't find my package despite looking for it "in the back" and checking their PC information (which they just told me the same thing the site did). They then told me they were certain it was being shipped to my old address for some reason.
After going on a chase across Vancouver and Portland to various USPS offices looking my package for 4 hours, one of the Vancouver post offices informed me that my package WAS at THIS location (the first one I visited). This, after showing multiple people my tracking number on my phone and them calling up the delivery guy directly who I then met physically at my mailbox and we proceeded to check all of the other boxes for my package.
So I drive BACK to this post office, and after waiting in line for another 30 minutes the guy hands it off to his coworker to check the back, who then found my package... The reason? Despite giving the tracking number the first time, they must have looked it up based off my address rather than the number I provided them, because the package I went looking all over town for was my brother's package.
I would be upset, but I'm actually impressed
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July 2024 by Travis Abels
Often i’ll go to drop off a package here, and they’re closed even though it’s within their “open” hours. Uggggh
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May 2024 by Nathan Sandberg
Why can't we have a drive up box outside anymore?
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April 2024 by James McIntyre
Great bunch of people allways ready with an answer to your questions.
Thankyou...?
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April 2024 by Amon Strange
Doing an adequate job.
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March 2024 by Selita Robins
Umm can someone tell me why I got this and why the postman didn't go up the elevator and come to my apartment as I live in an APARTMENT??? I have been home all morning as I work from home. This package contains medication that I have been waiting for. And I didn't even get a chance to sign for it!! This needs looked at immediately.Delivery Attempt: Action NeededNotice Left (No Authorized Recipient Available)
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March 2024 by jwp249
No way to drop off items after closing hours. How does a post office have zero mail boxes outside the lobby? Disgraceful
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March 2024 by tamara scroggins
Love the service the postal workers at the register. They are every nice and helpful wrapping the package. I have a bad arm so it's nice we they help me with my items.
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January 2024 by Paul Alexander
Horrible inept service
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December 2023 by Ben Carson
Been there a few times there seems to be a long line however all staff members I’ve interacted with are kind helpful and professional.
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September 2023 by Richard H. Carson, MPA
They never get the message. Long line with one person working with customers and several others hang around the counter doing something else -- but not serving the customers. I think they enjoy aggravating the public. They should wear a sign around there neck that says, "Hey, I am too busy to help you."
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September 2023 by A A
Staff very helpful and friendly.
Thanks for your service ?
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August 2023 by Jared Hafer
Lost a package. It was marked as received by them and has gone nowhere for a month.
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August 2023 by Richard H. Carson, Ph.D
They never get the message. Long line with one person working with customers and several others hang around the counter doing something else -- but not serving the customers. I think they enjoy aggravating the public. They should wear a sign around there neck that says, "Hey, I am too busy to help you."
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August 2023 by Aaron Witbeck
Hi! Are you guys and gals planning on delivering anything this week?
