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September 2023 by samantha hutchins
I live in the area and always walk by after work to find the guard outside smoking and on his phone or talking to the same group of people. What is the point of him being there?
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July 2023 by Paul C.
Don't do business with this bank. They can close your account at any time for any reason and not even tell you why. I've been with them for 15+ years until they locked my account, forced me to be on the phone for over an hour and then just say they're closing everything I have. How can you trust a bank that won't be honest with you? Go with literally anyone else.
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April 2023 by TJoe
Management training of it's employees have helped me avoid hackers and keep my money Safe!
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November 2022 by R F
Bad business practices. I had several issues with this bank. I opened my checking account with a sign-on bonus of $400 that was offered but despite completing all the requirements I have yet to receive this bonus money and it has been almost a full year.I also filed a claim with their fraud department for an item I bought online that was damaged during shipping. They claim to offer purchase protection for when things like this happens. I waited a few weeks and was eventually told the claim was being denied because I did not send additional information that was requested by us bank. I told them I never received these request letters in the mail and I have alerts through USPS along with digital scans of all my mail provided by USPS of any letter or package sent to my address and there were no records of such a letter from us bank. A few weeks later I finally received the letters in question (yes after they denied the claim over not responding to these letters) and the envelope was marked over a month later then the letters were dated.I have been talking to a few lawyers about opening up a small claim over these issues as they may constitute fraud
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October 2022 by Austin Gipson
The vice/assistant branch manager is accessible and effective with problem solving. Two traits you might want around money handling!!
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August 2021 by Mark L.
Jeff Richardson and Ryan Ax are the best. Thank you for staying late on a Friday to notarize our documents. Raising the bar for US Bank!
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June 2021 by m&m mgy
There is a story on us bank that fired an employee cuz she helped a customer
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May 2021 by Jerry Read
Closing a lot of branches. Head they are closing down gradually.
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March 2021 by scott helferty
I had the random good luck to work with Jeffrey Richardson regarding adding the name of my PR to an account. There were three options the bank offered and Jeffrey explained the details of each clearly and thoroughly. He took ample time to make sure we knew which one met immediate as well as longer term needs. He clearly knew how to navigate the bank's system to find the right solution to this request. I appreciated his cordial and crisp, professional manner.
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March 2021 by Joshua Hansen
This is the branch to go to for careful, conscientious, and dedicated help from very sharp staff. Jeffrey Richardson was good enough to work with me and did his usual, exceptional job, taking special care. It is great to have such a keen and attentive banker available.
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February 2021 by David Williams
I like US Bank because they have provided great service at all n branches and products that have met my needs for the last 40 years. No complaints and any I've ever had were taken care of quickly and completely. Give them a try if you are tired of your current bank. They might be what you're looking for. Hope that's helpful. Cheers!
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November 2020 by Murku
Do not believe them. Stay away.. stay away.!!!!!!!!!!!!!!
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September 2020 by Jarom Chao
Very bad service and tons of limits.
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September 2020 by Sam B.
I've already spoken with a US Bank rep at your Stadium Branch. He was courteous and answered my questions but still confirmed my feelings that US Bank made a very poor business decision teaming up with Reliacard. I'm assuming there was compensation to be made off of our current situation by both companies. Again, I'm ashamed that you would team up with a company that would put the restrictions they did on an already vulnerable group of people.
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October 2019 by Patrice Godfrey
Joe Johnson has extensive knowledge regarding the banking industry and your banking needs. Joe is a dedicated banking professional, offering the best advice, options, and solutions to his customers. I would not hesitate to refer Joe to my friends and clients.
