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March 2024 by Cody Knope-Jenkins
Even if you call to confirm your package, show up multiple times over multiple days, be prepared to not get your stuff. You should also be prepared for their staff to not really care about it.
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March 2024 by Nathan Goodman
Horrible service, extremely rude staff. Will never go back
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March 2024 by Renay Jacob
This family-run franchise business is awesome. I’ve had a mailbox here since 2015. They always greet me by name and are 100x more efficient than a post office or even FedEx office.
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January 2024 by R B
Staff are always helpful and knowledgeable
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January 2024 by James Sage
I love the folks here. They helped me one time when I brought in a FedEx package for return; they gave me a weatherproof slip for the postage, and helped me find a FedEx kiosk/location.Every time I've gone in, they treat me like Norm, save for the beverage.
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January 2024 by Stephanie Egge
Pretty ridiculous that they charge to print shipping labels and at an absurd rate $ 2.30 for a label! Don’t go here, then they couldn’t even get the thing to print.
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December 2023 by Robert Adams
Called to see about amazon returns. Some UPS stores do not require a printed label and a box, some do. The young man on the phone could not tell me if I needed to print the return label... and insisted that I had to look at my return on Amazon, and Amazon would tell me if I needed to print the label...???
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December 2023 by Bethany Hoffman
This is my go-to store. They do a great job processing items quickly and are friendly.
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December 2023 by Katie Quick
I arrived 6 minutes before closing, and they locked the door and wouldn’t let me come in to drop something off. The two women just looked at me blankly, waved at me, and then left to the back room. Now I have to come back a second time for a quick drop off.
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December 2023 by Grace Hagenson
As a small business owner, I rely on UPS for printing and shipping. My old UPS was so great and responsive, always able to print marketing materials I needed on the same day. This UPS location has been unresponsive and slow. Called on a Saturday morning about printing and they told me they probably wouldn't be able to print that day but they'd respond to my email. No response so I call back a couple hours later and I'm told the printer is now broken and I should find somewhere else to print. Of course these things happen but I'm more bothered with how they just don't seem to care that issues like this can really negatively impact small businesses.
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October 2023 by ash d
I stop in her almost daily to mail things off for my small business. The nicest employees. Always helpful and polite. I recommend them to people all the time. Notary service is fast and efficient. Been using them for 3 years now-never a lost package. ??
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June 2023 by Donna L.
This is an excellent location on Barbur Blvd. A short drive from my home office. I use their notary service as well as returning Amazon orders--friendly and knowledgeable staff. An added bonus is this location is just steps away from where I get my hair cut. Very convenient for me!
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June 2023 by Lauren A.
I frequent this UPS location for Amazon returns. The staff are always very friendly and helpful. Quick and easy returns. Thanks
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May 2023 by J Carter Wilson
Website says it is open, and it's not. Wasting people's time is not a good way to earn customers. I won't be back.
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April 2023 by CJ P
Always great swift service with returning Amazon packages & shipping things out via UPS. PO Boxes available 24-7. I wish they opened the store earlier for shipping.