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“Cass from Penske Corp set up my reservation with Columbia location, confidential, compassionate and affordable. Alternative communication was important, and fulfilled. From the moment I spoke with Cass, to making adjustments on pickup date, to receiving the keys, I'd have to say was the best experience I have ever had with renting a moving truck. 5⭐️ from start to finish. Tha k you for supporting my family through this difficult time.”
“Excellent experience overall. Whole staff is friendly and helpful, and Kyle the manager was pro. Truck was great as well. Good value too. Would highly recommend this site.”
“Very friendly service. 26ft. truck was available as promised, and at the agreed upon location. Truck was clean and comfortable. If needed, would definitely use this dealer again!”
“The guy that helped me pick up my rental for my company was very quick and tried to get me out of there as fast as possible and on the road. He was friendly and efficient. Even as he was training a new employee.”
“This is what every business should strive to be, even within penske, as I pulled in and getting out of my truck, Bryan the shop foreman came up to me,"Mr. Scharf, we are aware of the issues with the truck ." I was like, WHOA, I've been to other penskes, and got the feeling they hated to see me!, Not here, they all assisted me, tested my truck, and actually discovered more serious problems, then had me get my replacement, the rental personnel, assisted w/the replacement rental, and even received the permit s I needed to operate under, I can't say enough about the professionalism I experienced, thank U, Mo.”
“I work for Daimler Truck North America. The team at NW Lift Truck take excellent care of our account. Their customer service and technical expertise is second to none. We highly recommend them. Thank you to all the team at NW Lift Truck Service!”
“I reserved a 15' foot truck for a one way trip to the other side of town. When I arrived to pick up the truck the employees were ready to look up my reservation and answered any questions I had. The check in was easy and fast. The new online vehicle inspection was handy because the truck I rented had one more mile than the reports indicated, it was easy to photograph and document discrepencies between the online documentation and the what I was looking at.”
10:30AM - 3:30PM
1304 NW Johnson St, Portland
Truck Rentals
“Jesse, the gentleman that dispatched a rental van to me, he was really great. His customer service skills were as good as can be. He was to the point, clear in his instruction, & friendly all at the same time.
1⭐ off for no rear-LH turn signal. Otherwise an overall good time. I must say, Jesse did alert me to the signal malfunction, but it was still kinda sketchy.”
“Paula was fantastic! Service at both pick up and drop off was friendly, professional, and efficient.The pick up location along the mural blocks near OMSI/Water Ave was very convenient for downtown access and the actual office was very clean and clearly well maintained. *Yes, it is an area with frequent transient activity/ encampments so I wouldn’t leave your personal vehicle there, but using basic awareness and social-respect measures it’s not a major issue or reason to shy from this great location.”
“Great place to buy moving boxes. The guys there are so nice. I’ve been there twice and each time they wouldn’t let me carry my own boxes. Which I did have happen at a different store. These guys are great!”
“Fantastic experience! Bailey was great at getting our pickup set up, and when we realized the truck was too big and we needed a step down she handled it super quick. 5/5”
“I've been dealing with this location for 15 years under two different owners and the even though it was two different owners I've had great service from either one fast reliable worth going to”
“The service is top notch. Best U-Haul I've ever been to. Both day and afternoon shift workers were pleasant to deal with. We all know how it is moving. it can be extremely stressful. But the interactions with everyone at this U-Haul of St Johns balances it all out. Thank you!”
“I have been to many storage places, by far this is the best of them all.Customer service, amazing!Cleanness, I give it an A+!Management the staff is ama outstanding service!Keep up the good word Amy, and thank you”
“I had a fantastic experience renting a uhaul van from this location with the help of Kristine. She was extremely friendly, accommodating, and pleasant to interact with. The van was in great condition and even had a little extra gas in it so I didn’t have to fill up after. Everything went seamlessly! Thank you again to Kris!”
“Probably the smoothest, easiest, and cleanest rental experience I’ve ever had at a U-Haul in Portland. I used the mobile app for check in, very quick. When I went inside to pick up the key, the staff was friendly and knowledgeable. Truck drop off took less than 5 minutes, very efficient.”
“I have been to many storage places, by far this is the best of them all. Customer service, amazing! Cleanness, I give it an A+! Management the staff is ama outstanding service! Keep up the good word Amy, and thank you”
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“Brought in on Saturday Skylink Transportation Inc 2021 Cascadia with fifth wheel slider issue. Mechanic Kelly got back to me by phone immediately and said bring it in . Nice Clean Facility and Friendly folks . They do Good Work.”