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January 2024 by Jason Zufelt
Ken and Patty are amazing!! I'm sure the rest of the staff is amazing as well. If you are looking for an honest mechanic look no further ? I took my Saturn VEU in and they honestly told me it's probably not worth fixing the problem I had getting in through Oregon DEQ. I paid $900 for the car and the repair was a little over $2,000 and they honestly told me it's only a 50/50 it will fix the problem. HONEST AND RELIABLE ??
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January 2024 by Louis .Fleischer
Outstanding service Vary reasonable does not take advantage of customers in pricing labor or partsVery honest service. Which you very seldom see anymore. They actually care about you as a customer for honest and affordable repair and service. I would trust these folks with my daughter's and granddaughters' cars and truck repair or service, very knowledgeable and dependable. They respect service veterans and first responders. I would highly recommend Town Center Automotive service and repair. Skip and Carol 99 f250 super duty.100% Disabled USMC Veteran .
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January 2024 by Jesse Murphy
I brought in an older heavy duty wood chipper and the 4 cylinder Cummins deisel engine had to be replaced. They kept me posted on the progress and let me know if other items needed replacing. And someone always answered the phone. I'm very happy with the results. Thank you Town Center Automotive
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October 2023 by Hayley Bentley
I appreciated that amount of communication I received while my car was getting work done. I also really appreciated how transparent Town Center Automotive was about the work that needed to be done and the costs associated with that work.
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August 2023 by Hu Flung Poo?
My girl took her car there. Promised that it would be done that day, a Monday. Then she was called saying they ordered the wrong part and would not be completed until Thursday. We took the car and brought it back. Ken said that we needed an oil change. The oil was changed 2 weeks ago. Do yourself a favor and avoid the stereotypical auto repair shop. Made promises they couldn't keep and tried to take advantage of her. Didn't even check any other fluids. TRASH.Services: Auto A/C recharge
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August 2023 by Alan Sechman
Brought my truck in for a vehicle inspection and transmission service. In and out in a day! Truck runs great and they found a couple things that another inspection missed.
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July 2023 by Jennifer B.
I took my car in for an oil leak and was not informed an apprentice would be working on my car. He happened to miss the lift. Why was there no oversight provided? The owner said they apologize many times...the service advisor apologized once and I didn't get a call from the owner until after picking up my car and complaining. I had to ask for a rental car since I was not going to have a car for three days and they sounded hesitant at first. Not my problem!!! Also, the advisor said they would take care of maintenance stuff at no charge, but I think that was all said so I would not file a claim, as this was not done. But the kicker is they would not give me the paperwork of what was done to my car. I had to go over to the body shop and ask for it!!! Talk about horrible customer service!
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May 2023 by Miranda H-B
I don't get my car worked on often, but my first experience here was pleasant. They were efficient and informative. They also gave my car a bit of a spot vacuum for me before I left (b/c who cleans their car in OR). I appreciate all the small details and the fact it's affordable and supports the local economy. Thanks for a great break job!
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May 2023 by Alyssa Arnest
My Audi alternator and battery went out over the weekend and Ken at Town Automotive was able to get me in Monday! Not only that but my car completely died before I even got to the shop so they came and jumped me. The entire staff was super friendly and kept me in the loop the entire time. I didn’t have to call them once. Definitely will be returned, highly recommend!
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May 2023 by Nancy Keith
We were in a jam when the transmission died in Clackamas while pulling our camper 3 hours from home. They were so helpful and replaced our transmission quickly. We were back on the road in just a few days. The Suburban runs great! I highly recommend Town Center Automotive.
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May 2023 by Loren Mickelson (Elise)
I came in during a full on panic while out of town on a work trip after my new car had a light come on indicating something wrong with my transmission. The employees here calmed me down and helped me figure out my next steps, they made a stressful ordeal monumentally easier and even let me keep my leftovers in their fridge until a tow truck arrived to take me and my car back home. Not only did they give me valuable advice but they made sure I made the right options for me even though that meant my money went elsewhere.
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May 2023 by Skye Hampton
Owner Kevin is such a trustworthy, knowledgeable, hardworking guy! Actually the whole team is as well. I won’t take my car anywhere else!! I refer everyone I know to Towncenter Automotive.Services: Air & cabin filter replacement
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April 2023 by Chelsea Suri
Took my car here as it is a repair pal certified shop for CarMax cars.When I asked about submitting a claim the front desk told me that a MAF was not covered, and they did not submit a claim as they are supposed to, per Maxcare admins words.Now they are trying to mess with my reimbursement, not trying to make me pay a deductible $50 higher than I should, along with reimbursing me less than what is owed. I called a Maxcare admin and had this properly sorted.Worst shop I've been to. Sneaky, greedy people.
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March 2023 by Sara Starnes
I went in after having gone to Nissan multiple times and spending close to $200 for diagnostics to always come back and tell me " we can't find the problem. " my car has intermittently started and refused to start many times. Jiffy lube for crying out loud was able to see my brake light switch was out so my car wasn't reading that I was pressing the brake to start the car... well Clackamas Town Center Automotive got my car did a diagnostic test granted my car Piglet didn't give them the reading the first time off for a faulty starter, so they replaced my battery as it wouldn't hold a charge. They give me my car back and I'm ready to go, but my poor little car was like I'm not going no where. Well they rolled my car back with literally the kindest people I've ever dealt with, and guess what my car read the starer was bad. They didn't get the read the first time as there are 3 areas that the starter could have gone out , so they rocked my car back and forth until the read came up for them and replaced my starter. Now I wasn't expecting them to fix that starter until Monday as I knew I couldn't pay that day as payday is Saturday. Now they aren't open on staurday or id be there. But you better believe on Monday when I get my car back that I will keep going back for all my car needs .Now I didn't know how to tell my mom to get to me so I asked how to get to the mall from where they are as she will pick me up there. Do you know that out the goodness Ms. Patties heart she took me to the mall so I could get picked up safely. Now they didn't have to do that at all. But let me tell you everyone there has a heart of gold that includes the mechanics . Bless there hearts they are an amazing company and I recommend you use them if you have car issues. Clackamas Town Center Automotive is amazing. Thank you Ken and Pattie and to all the employees.Service: Battery
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February 2023 by Wes Adams
A great and knowledgeable tribe to have working on your vehicle. Highly recommend the overall diagnostic inspection, that will uncover any issues affecting the overall safety and maintenance issues that need to be addressed by you or this great crew, complete with photos of all things checked and advise as to fix or address at another time.Thanks to all your crew, sincerely WesServices: Steering & suspension repair
