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August 2024 by Erykah Owens-Taylor
do NOT go to this nail salon. my manicure was awful and wasn't even fully dry when i had to leave. i was the very last customer because this ran until they all left after closing once I paid. it took that long for the manicure to dry (by fan).
also, they made me pay more for something that's not explicitly on their website, which is where i booked this appointment. i based my service choices off of the online description of the services i wanted. but, they charged me $10 extra to remove the gel, both hands and feet. when they say NOWHERE on their website that they charge extra to remove gel nail polish.
when it was time to pay, they made me pay $120, when this was only supposed to be $105. the pedicure I chose was $65, and the manicure was $40. and the lady who rung me up said "well you said ok when she(lady who did my nails) said $10 for removal." I couldn't fully understand her. and if i did say no, I wouldn't have gotten what I booked my appointment for. so they charged $10 for each gel removal. Sneaky, dishonest, and my manicure is awful.
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August 2024 by Cathy Roberts
Changed price $50. We were very clear that we wanted to know the price and paid in advance. Near the end of the appointment, they demanded $50 more.
The initial cost was $245. We went through every single possible scenario and added it all up. Then another person there double checked it. So we paid that. During the service they wanted $10 more for callous removal, so we agreed to pay for that. My daughter also wanted tonadd lip waxing, so we paid separately for that too $10 + another $10 in tip.
We tipped $50 othe first $245, then this additional $10, and somehow, midway, they decided they miscalculated the first total and wanted another $50!!!
It's a shame. It's a really nice place with great views and they did a great job... I can't deal with the sneaky stuff, though. It's going to be 100% transparent, or I'll pay whatever you want, but you'll never see me again.
Lastly, I love my nails. They're Rams colors for my husbands team. They don't quite match tho. Just sayin...
EDIT: Look at my number of reviews. Read a few. I'm over the top positive. Now read this businesses reply... that's what I mean by 'the sneaky stuff' This is the difference between the two stars I gave n the one now.
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August 2024 by Malachai Roberts
They're sexist. All female crew which isn't the issue. But they got an attitude when I asked for a clear coat and rushed through my pedicure even when I was coming in alone (been going to nail salons for years and been to this one specifically a couple times).
When I came with my mom and we started at the same time I was done with the scrub hot stones and everything else (incl clear coat regular polish)within 30 minutes but my mom took much longer. Even though the first time we went she also got a regular polish.
Another time my sister wanted to pay up front for herself and the person she came with and she did but at the end they decided it cost an extra 50 (which no extras even cost in total) on top of the 250 they already paid for two people.
Edit: They responded to this saying she upgraded her nail polish choice. Be that as it may they paid upfront and you didn't mention the price difference during the pedicure; that is a blatant lie. Also how do you know who you are talking about even? you replied with a miss-spelling of my name
Cleanliness: Wiped down with a dry rag between people. I asked them if I could sanitize myself and they were just confused and didn't do anything.
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August 2024 by Annika Cale
I was looking for a spot for me and my friend to get our toes done. I really enjoyed the hot stone massage and paraffin wax (we upgraded to the deluxe for $65). Staff was very kind and patient with us. The whole experience was relaxing and I’m sure I’ll go back.
Cleanliness: Pretty clean
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June 2024 by bee pee
Nice staff, relaxing vibe, they are just not thorough.
1. Left most cuticles untrimmed
2. Hasty filing, left edge of nails rough and unevenly rounded.
3. Polish splotchy around the cuticles in places, none appied to edges/tips of nails
4. Nail polish scraped off big toe as she was checking for dryness, so she had to re-do it, adding 20 minutes to our visit, then suggested wearing their flip flops out for a 5 dollar charge---no free pair to offset her goof. Grrr.
We won't be going back.
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January 2024 by Tasha Mallow
Disappointed in the work done. I had powder dip done, they were uneven and lumpy.
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December 2023 by Julia Pitner
Unfortunately I was so displeased and sad by my nails. I got gel x extensions. When I got home I noticed they were all different sizes and there were different colored sparkles on my nails from a brushed used for a different color. I ended up taking them off myself that night. Very disappointed. It was a nice space and location.
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November 2023 by Heather lee Harper
Beautiful view of Willamette and nature along the water. Healthy nail care promoted here which is what I was in need of since I have short nails. Summer made my manicure very relaxing and I left feeling nourished:)
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October 2023 by lory johansson
Love this location, being by the river really adds to the positive vibes. The technicians are wonderful. I look forward to my bi-monthly visits.Services: Foot massages
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October 2023 by Martha Byrd
Best pedicure on the waterfront.
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September 2023 by Paul Gorbunov
Great people good place
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September 2023 by Jessi Campbell
Waterfront location can't be beat and it's super convenient to book online. The massage chairs were comfortable and the business was very clean. I got a mani/Pedi with gel. One of the best pedicures I've ever had. Manicure was super clean.
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September 2023 by Morgan Reeves
They did a beautiful job and did exactly what I asked for.
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September 2023 by Kendra Howard
Most relaxing mani pedi I’ve had a in very long time. With a great view!
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September 2023 by Fatoo F
I booked an appointment since 2 weeks ago with their nail tech Summer and they confirmed the appointment and kept sending me reminder of my appointment. I arrived the day and time of the appointment just to find out the nail tech isn’t even in on that day so I was forced to have someone else so is not great at gel x nail do my nails. I had to select a very straightforward design, she made the pinky crooked, I tried helping her fixed it but it was too late and had already set so we continued. She didn’t know how to do any designs.
The nails turned out ok, the ladies were nice. But it would have been nice to have the lady I booked do the nails design I wanted instead I got some inexperienced tech. Also I don’t know why they never put the polish all the way to the edges, the edges are always missing and you have to keep telling them to fill in the edges or it will lift in a few days ??♀️.
