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November 2024 by Loic Fabricant
Excellent customer service. Friendly delivery team.
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October 2024 by Jennifer Wheeler
I highly recommend Tidee Didee Diaper Service for the excellent service in the past (when our son was born 39 years ago) and in the present as our diaper provider for our grand daughter! It's wonderful to have a business that has cared for our family then and now.
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October 2024 by Lauren Stember
We have been using Tidee Didee for the last 4 years and they have always been wonderful! Our delivery driver will knock on the door and ask for our diapers if we forget to put them out and even left us a holiday card. We would recommend them to everyone!
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September 2024 by Erin Kelly
We used Tidee Didee with both of our children and loved how easy the service made using cloth diapers. We wanted to use cloth to lessen our environmental impact, but we lived in an apartment without a laundry room on site when we had our first. Tidee Didee was the only way we could reasonably do cloth diapers, and it was so easy the first time around we opted to use them again with our second child. We always had enough diapers, new diapers were always clean and odor free, and we genuinely had fewer blowouts than our friends using disposable diapers. It's easy to change diaper sizes when needed, and easy to pause service if you're going out of town. Highly recommend Tidee Didee for cloth diapering!
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August 2024 by Arthur Wang
We used Tidee Didee from birth until our kid was potty trained at ~2.75 years. They're very responsive, helpful, and friendly. They talk you through the process when you set up an account, including how they'll drop off diapers before your due date, how pickup works, etc. Any change requests are easily managed through their website as well. If you're interested in cloth diapering in Portland, I highly recommend Tidee Didee!
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August 2024 by Samantha Scholer
I cannot say enough good things about this service. They take the stressful parts of diapering out of your hands so you can have as much time getting to know your baby as possible. With this service my baby has never had a diaper rash. Knowing I’m keeping disposables out of the landfill is very important to me as well. The customer service is fast and professional- I know they care about my family. I highly recommend Tidee Didee to anyone thinking of it- just do it!
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July 2024 by Vivian Phan
So glad that we switched over to using this cloth diaper service. Super easy to use and our trash significantly reduced after using their service. Brandon who has been our main contact person has been super helpful and very friendly. Pricing is fair and we don’t have to deal with the mess.
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July 2024 by Ruth Green
The absolute best customer service you could ask for! They have been nothing but extremely thoughtful and accommodating. Thanks so much Brandon!
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July 2024 by Kismet Kilbourn
Fantastic service. We've had them for 8.5 months. The office team is very helpful and responsive, they've worked with us several times when we've forgotten to place the diapers out for pickup and for changing the size of the diapers. Love the mission, I don't even know how many diapers we've avoided sending to the landfill because of this service. The team is reliable and consistent with pickups, we've never had any trouble or inconveniences. Overall highly recommend Tidee Didee.
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June 2024 by Jess Cook
We have used Tidee Didee for the last two years from newborn through toddler and potty training. Everything comes clean and ready to fold into your preferred style. It's been a seamless experience of putting out the soiled diapers the night before or morning of and having a fresh bag within hours so you're ready to go again. They even knock sometimes if you forget and kindly wait for you to get the bag. It's nice to not have to do the laundry ourselves of all of the prefolds so at least some of it is out of my laundry toil, plus I don't have to worry about it not being clean enough to use repeatedly because they have better machinery than my washer.
There isn't really self-service with online management where you can log into an account and swap out inventory or add things. However, they do have a very easy form to submit with changes and they are highly responsive to that, plus always available on the phone so I never had a problem. I only needed it every so often and it wasn't a problem - I'd take a lower weekly bill with good customer service than a fancy website that adds overhead.
I've saved over 2k diapers from the landfill so that made me feel worth it. Highly recommended!
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June 2024 by Michelle Morgan
We used this service for nearly two years. From the day our baby was born until we potty trained. Highly recommend to anyone who is interested in cloth diapers but doesn’t want to be doing endless laundry
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May 2024 by Ariel Greninger
We were pretty sure we wanted to use cloth, but not certian we could keep up with the laundry. Found Tidee Didee and were still a little aprehensive, but were gifted money to try a subscription. We signed up for the first three months, and haven't looked back.
Tidee Didee has been WONDERFUL! Super responsive and understanding via text or email, lovely delivery driver, super clean WHITE diapers every time. I feel like I'm getting away with something for the cost, surely they COULD charge more, but they don't!
If you're on the fence, just do it. It's SO worth it!
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May 2024 by Suzanne Trujillo
Great service, flexible when we needed to change our schedule, and so easy to use. Thanks!
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April 2024 by Beth Peters
This is a really great service and the no. 1 place I would recommend for anyone interested in cloth diapering in the Portland, Oregon, area. The team is personable, kind, and responsive. Recommended!
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March 2024 by Alexandra Babin
We've been using Tidee Didee for 6+ months now and couldn't be happier. The once a week drop off/pick up saves tons of times buying and lugging huge boxes of disposables from the store. Their customer service is great and always responsive. The online request form makes it easy to make changes/updates. And they are cost competitive with the price of disposable diapers and we eliminate the massive waste - overall a huge win. 10/10 go with Tidee Didee
