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December 2023 by Rebecca K.
It's awkward to turn into the parking lot based on its proximity to the intersection and lack of turn lane, but I go here for Amazon returns and it's always a quick and easy process once you're at the counter. I generally go in after work before they close and often walk straight up to the counter. At most there are a couple people to wait on which is typical for ups stores I've been to. The lines are at least shorter than the post office, but the post office is cheaper, of course.
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November 2023 by Johnny Dea
I can’t say enough just how awesome this employee named Gee was in helping me out. My shipment was odd shaped and he spent an hour helping me find a box that would save me money. We were there 30 minutes after closing to figure it out. Ultimately I had to cancel the shipment because the cost was almost the same as what I spent on buying the stuff I was returning. Gee was gracious about it and said he’d be happy to help again if I wasn’t able to find any other options. I give Gee 10/10 on his customer service. Hope to see him there again.
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November 2023 by Collin Cathey
I came in and had made some mistakes with my packaging and labels, Gee was a rockstar helping me get everything corrected and shipped out without any hassle!Highly recommend this location ?
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November 2023 by kassidy naone
Best experience I’ve had at a UPS store! Great customer service! Gee was very kind and personable, which was much appreciated! ?
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November 2023 by Mickey Deagle
They dropped the ball on an important package. I was told it would get to its destination next day, but the most recent update has it at 4 days. I would have paid more to ensure its delivery, but I was told it wasn't necessary.
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October 2023 by Joan F.
I come here about 1-2 times a month and am a fan of all the care and attention I've received here. Let me count the ways:--convenient location (on my way to and from work)--easy parking --great ambiance --they recycle boxes, packing peanuts, air bags, foam, and Amazon plastic mailers--they partner with Amazon for package returns (if your package qualifies)--AWESOME customer service --fast turn around time--most my transactions take 2-3 minutes It's a great, vital service, and I'm grateful I have easy access to it.
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October 2023 by Oscar Miranda
I went to this location to send a notary letter to Mexico. I paid $62.22 and I was told it would take 6-10 business days. The Clerk used USPS service without asking me. And my document can take up to a month to be delivered. When I went back to this location to ask for a solution. The clerk told me there was nothing he could do. I asked him why did he used USPS to send it? I said I could’ve went to the USPS office myself. And it would’ve been cheaper. He said he didn’t know with a smirk in his face. Not very helpful.
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September 2023 by Isabella Wuerth
Great service! Gee was very friendly and super helpful making sure our shipments were packaged properly.
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August 2023 by Phillip Marvin
Gee is amazing! Phenomenal customer service, super helpful. Made the entire process super easy. I don’t know who hired him but kudos to you! You’ve got a great worker with him.
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August 2023 by Esparza Z
I just dropped off five Amazon packages and Gee helped me with my returns. He was super fast, efficient and gave great customer service. Good location as well!
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August 2023 by Mark Dilson
Not sure what's up with the reviews on here but just had the easiest and best experience with this UPS for doing returns. ?♂️
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August 2023 by Jo M.
Grateful to have this UPS store in this location. Excellent customer service. I've never had a problem getting my packages delivered.
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August 2023 by Althie P.
The people who work here are so kind, helpful and professional. The customer service at this location is awesome. I stopped by with a ton of packages right before they closed today and they were super accommodating!
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July 2023 by Joshly Interian
This is our fourth time interacting with the bald old man who was on shift today 07-19 at 11am. We understand the store has high volume of clients a day and can get overwhelming. However, this specific employee has created a hostile environment and overall horrible customer service. To add on, every time he attends us, our order is always wrong. To make matter worse, his attitude is miserable. We also noticed there have been multiple reviews on the same employee meaning this has occurred more than once. This is our closest print store literally minutes away, and it is a shame that we have to go to another store because of the multiple interaction with him. I am not the type to call out or leave 1 star reviews but today was a breaking point.
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July 2023 by Wen Qin
New management and team is awesome! One star to five!
