Dr. Martens Portland offers a great shopping experience with helpful and friendly staff. Customers praise the personalized assistance provided by employees like Salem, Mateo, and Buckley, who help them find the perfect pair of boots and provide excellent customer service. The store is known for its wide selection and knowledgeable staff, who go above and beyond to ensure customers leave feeling confident and satisfied. Reviewers highlight the store's welcoming atmosphere and appreciation for the kindness and hospitality shown by the employees.
Had a great experience at this store location, Salem was very helpful and made my shopping experience very easy comfortable. If you stop by ask for him to get a personable experience.
May 2024
I called to find a specific pair of Doc Martens for my daughter and the girl that answered the phone was very helpful and very respecful. They didn't have the pair that I wanted in stock but she got me connected to another location that did, and I was able to order them over the phone. AMAZING customer service!!
May 2024
Had a quick and easy experience today picking up some boots I was after that I saw online. Mateo was able to quickly find what I needed and get me setup with my purchase and even helped me swap out my laces. They were super friendly and appreciated the great service.
