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September 2024 by Carmen Tomas
steve's is a great, locally owned auto shop that I'm glad to support. Josh (Service Manager) got me scheduled quickly and I was out the door in no time. There was no upselling-- just a knowledgeable honest exchange.The staff was all super friendly and you could see they enjoy their workplace. while no one loves having to go to the mechanic, at least go somewhere that's fair, kind, and does great work... like steve's!
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September 2024 by Cindy Roth
These guys are aussome.
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September 2024 by Dina Ávila
Today I hugged my mechanic. You heard me right. I have a 1995 Mercedes in unbelievably good condition, but she's old and things break. I've been to a couple of other Mercedes specific mechanics in town (one was cuckoo and they other just too spendy - but still great!) but Steve's is where I go now. They always go way above and beyond and they all LOVE my car. They even use her name - Zelda. It's about to be a million degrees out and my air vents, of course, stopped working. After much research the first step would be to change the fuses. Easy enough except parts for my car, even just fuses, are difficult to find and I needed them today. So I called John at Steve's on the off chance they had any fuses in stock. They had just one told me to swing by. They popped it in and, holy hell! Let there be AIR! These guys are the best. I don't leave reviews but today I am because Steve's saved the day (as they often do)! If you don't feel compelled to hug your mechanic then maybe it's time for a new one. Oh, and I'm a woman and not once have they patronized me or treated me like I don't know anything about cars. They always treat me kindly and professionally and with respect. This is your new mechanic.
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August 2024 by Maria Rendon
The staff are very welcoming, nice, and helpful. They attended me super quick ! I definitely recommend giving them a call for services. (:
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August 2024 by Kristi Sanders
I absolutely love Steves imports, John was AMAZING --took my Cayenne in, and he totally took care of me, I had met him at another shop and when I went to Steves I got the same stellar customer service--full education, total communication, upbeat and professional!!! Can't say enough about him and this shop!
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August 2024 by joram young
Love this place. Fair prices, professional, courteous, friendly and knowledgable staff. Nice waiting room with AC is a bonus! Would highly recommend.
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August 2024 by Mike Morris
If you're looking for a blend of professional expertise, a touch of humor, and a group of awesome humans, look no further than Steve's Imports. My experience with them was nothing short of spectacular and I would recommend anyone and everyone to use them!
From the moment I brought in my trusty Toyota FJ Cruiser, Steve's team tackled the mystery issue with the patience of a saint on a mission. They were like Sherlock Holmes on caffeine, never giving up until they cracked the case. Despite the maze of trials and errors, their resolve was nothing short of amazing as we eventually reached the finish line, which they promised from day one, we would. NOTE: I had brought my FJ to 5 different shops, including 2 Toyota dealerships and none of those could fix the issue (THANKS SI TEAM!).
Their service was top-notch and surprisingly fairly priced, although I suspect they may have lost a few bucks trying to unravel the FJ Cruiser conundrum. Throughout the ordeal, they maintained a fantastic sense of humor, even when my car seemed determined to test their sanity.
Communication was a breeze with consistent updates that kept me in the loop, even though I'm far from a car aficionado. They patiently explained everything in a way that made sense to someone whose expertise peaked at knowing how to pump gas.
In conclusion, Steve's Imports has won me over. I'd gladly return with any future car woes (if they'll still have me!), because when it comes to automotive care, they're simply unbeatable. Trust me, your car deserves Steve's touch!
Signed… a customer for life.
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August 2024 by Sumeet Shrivastava
I talked to John. And he was trustworthy knowledgeable and went above and beyond. Definitely a 5star shop
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August 2024 by Richard Goldie
Place looked busy and the employees looked very attentive. They do body work and more.
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August 2024 by Eric Storm
Great shop for import repairs. The pricing is on point with other shops in Portland. They were quick to get my car scheduled and repaired I a timely fashion. The staff was friendly and seemed to be pretty knowledgeable. I would definitely bring my car back to them and recommend them to friends.
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July 2024 by Ted Maurstad
Very friendly and helpful. Gave a quick DEQ test for a great price.
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July 2024 by K.K SIU
Amazing and fantastic service! I only had to wait 5 minutes for the DEQ test, and they explained the remaining details very clearly. Highly recommended!
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July 2024 by Reese Makowicz
As a former employee I only have positive things to say about Steve’s. Every single person who works there only wants the best for the customer and the Shop foreman David ensures all cars get what they need and makes sure the diagnostic is done correctly the first time around. This place had the most positive atmosphere out of all places I’ve been employed at and when everyone loves to come to work and it’s feels like your having fun that’s when the best work is done. If you have any import of any year this place has someone who knows the ins and outs of your car. From air cooled VWs and Porsches all the way to brand new top of the line vehicles and everything in between. Out of all places in the Portland area I can confidently say that this is the place to bring your car for service. Both advisors, John and Josh are very welcoming and very transparent and strive to save you money while Jarret makes sure you receive quality parts the first time around. Would give this place 10 stars if I could.
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July 2024 by Melissa McCurdy
They got me in and out incredibly quick and the service was absolutely amazing!
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July 2024 by Jim Warberg
Body work and Paint on my Ghia was outstanding!!
